Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Not printing i tried to print a file off microsoft word when i click print the printer is telling me scanner failure

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When printing from the microsoft word document, make sure the printer selected is right. By that, i mean the default printer selected in the printers icon under the control panel should be HP OfficeJet 6100 series and not HP OfficeJet 6100 fax.
So the reason why this message comes up " scanner failure ". is you are either selecting a wrong printer when printing from microsoft word document or probably the printer port is not selected right.

To check the printer port.
Click on start-->control panel-->printer & faxes-->right click on HP OfficeJet 6100 series--> select properties-->Select the top tab called ports-->
Check the ports selected here.
If you have a USB connected printer it should be your printer model with USB settings.
If you have a wireless connected printer it should be your printer model with wireless settings like IP address.

Posted on Apr 29, 2010

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Posted on Jan 02, 2017

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