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Miele W698 - Programmes won't start, door won't open. There is power as the controller clciks and turns. Is it the door lock? I've taken it out and found it has 3 wires - Is there anyway to test to see if it is faulty? I don't want to buy a new lock and find it something more expensive

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6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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dh1200s
  • 335 Answers

SOURCE: Maytag Neptune Top Load FAV6800AWW -- tub/motor will not spin

Hey Cameron,
I saw you post today on another forum and did not have time to put my thoughts down before work. I agree not a clutch issue I had to :), you would be so lucky. I own the machine and can’t offer any more troubleshooting then what you have done, good job of that. Unfortunately the FAV6800AW/FAV9800AW SM doesn’t have a whole lot of support for troubleshooting beyond what you have done for this issue. I found more info from the MAH3000 manual on the technical operation of the motor controller (slightly different controller). Both machines use the same troubleshooting paths. Remove JP4 which is;
P1 Motor Control common
P2 Torque (to Motor Controller) see page 1-11 MAH3000
P3 Motor Control Tach (to control board input)
My WAG is replace the Motor Controller 1st, then Control board 2nd and a possible tach issue related to the motor. That’s enough WAGing,…. but with troubleshooting not a complete WAG :).
Take a look at pages 2-5 thru 2-11, I keyed in on page 2-11 in the MAH3000, it may give you some additional insight, I know we are dealing with different machine designs but I think the designs are close regarding motor controller, the motor and what the Control Board is doing and looking for with input from the Motor Controller. I wish the FAV6800AW/FAV9800AW SM gave this kind of detail for troubleshooting. There is a nice little troubleshooting table on 2-11.
I keyed in on this note;

The motor control monitors the signals and communicates this information to the machine control (control board). The purpose of this signal is to tell the motor when to energize each winding in the motor and to tell the machine control the actual motor speed.

Then this note;
Note: If the machine control board does not receive an input signal from the motor control/tachometer circuit (JP4 connector), the motor speed will rapidly accelerate for 5 seconds then shut down. The machine control will sense a "locked rotor" condition and the motor will stop. If the motor control does not receive an input signal from the motor, the motor will "****" for 5 seconds then shut down.

I don’t believe you have that condition. I have worked with a forum member who had an issue with the motor controller related to an Lr error, locked rotor error and replacing the Motor Controller fixed the issue. Form here I vote for an issue with the Motor Controller. Not having known good parts makes this a difficult job.
The control board is under warranty for 5 yrs from DOP, the Control Board is 2 yrs. Ebay is a good source 25001079

I would push Maytag CSV for both. I got them to send me a Control Board after discussing my troubleshooting and that I had a neighbor (me) that was a repair tech who would install. I also had to send them copy of my warranty not sure why they beeded that my machine was on file with them.
In your console you will find a Troubleshooting guide if you haven’t pulled it out already. It has the schematic for the machine which I find handy. If you want a soft PDF copy of the schematic I can e-mail you. Just ping me at dh1200s@yahoo.com. I use that for one-way contact, just respond back on this post if you ping me, I don’t check the account for month’s at a time.
With my limited knowledge I will try to help you. Good luck. Rich

Posted on Jun 20, 2009

Testimonial: "Awesome help and advice -- thank you to everyone!"

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  • 6277 Answers

SOURCE: My Washer GLTF2940ES1 does not

Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete guidance notes for checking both the drain motor filter and the drain motor ;-0)
-------------------------------------

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning!

If these actions have not cured the problem, it could be the control board OR the main motor. Motors will show weaknesses when commanded to spin.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Posted on Apr 29, 2011

Testimonial: "Thanks I have tried and cleaned out the filter pump and lines, still does not spin. Dave Perry"

  • 6277 Answers

SOURCE: i need a manual for a miele hydromatic w698

Hi from retired Englishman in SW France,
Sorry, this forum is not able to supply any type of manual, installation instructions, electrical or schematic diagrams direct; it's just made up of ordinary guys and gals, probably at home and from all over the world, with experience of addressing problems and giving guidance for free on the web ;-0)
You will need to type into your search engine/web browser '(make model number) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount.
You could also try the manufacturer's web site direct ;-0)
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C.

Posted on Jun 18, 2011

rickead1
  • 1998 Answers

SOURCE: door locked, won't turn on. won't reset

Remove the bottom panel which would give you access to the pump area if you look up along the side that the door lock is on you will see a cord with a loop on it pull this cord and the door would open. The panel must be removed in order to locate this pull cord. If you have any further questions message me back and please also remember when our chat has fully concluded to rank how this opinion has helped in your appliance situation it allows me to continue helping others in similar situations in the future Thanks Rick
p.s if after you open the door and you were to leave the unit unplugged for 7 minutes if the error did not go away or if the door once again locked up you would have no choice but to replace the door lock assembly on the unit Thanks again Rick

Posted on Jul 04, 2011

Testimonial: "Good advice fast! Thank you so much for your time and expertise!"

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see this causes and fix it. God bless you
User Control and Display Board If the washer won't start, the user control and display board may be defective. Check for power to the washer first.

Timer If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this timer.

Line Fuse If the washer won't start the line fuse might have blown.

Thermal Fuse If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.

Line Fuse and Holder If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.

Main Control Board If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.

Door or Lid Latch Assembly If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Incoming Power Problem If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the home.

Power Cord If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.


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