Question about Sony Handycam DCR-HC21 Mini DV Digital Camcorder

1 Answer

I reset my Sony DCR-HC21 and now the LCD screen doesn't respond to my touch. It's just stuck on the date/time screen. I tried to do the calibration, per the user manuel, but I can't get to the calibration screen per the instuctions.Everything else works perfectly fine. Is there anything that I can do.

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  • Shahid Electronics
    Shahid Electronics May 11, 2010

    Touch pad on lcd screen got bad and complete lcd screen will be replaced to fix the issue, not worth to spend money. Sorry.

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  • Sony Expert
  • 153 Answers

There is a problum in side the camera one is ffc whicis connect the lcd to main board if no then lcd it self having problum because thes tuch switches are in side the lcd please go to your nearst sony service centre & fix this problum

Posted on Apr 29, 2010

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1 Answer

My sony handycam dcr-hc21 won't respond to touch on the touchscreen anymore. I can't rewind, play, etc. I also don't know where the reset button is on this model, or how to calibrate. ...


This is usually caused by a defective LCD module or a defective flex cable that connects the LCD to the camera. I recommend replacing them both at the same time. The LCD / Touchscreen module is no longer available from Sony at a reasonable price for this Model. However, I have a limited supply of them in stock as well as an aftermarket supplier with hundreds of them.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have it repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.

Oct 25, 2011 | Sony Handycam DCR-HC21 Mini DV Digital...

1 Answer

LCD screen doesn't respond. I reset the camera, and can't even set the date and time.


The LCD / Touchscreen module is no longer available from Sony for this Model. However, I have a limited supply of them as well as an aftermarket supplier.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.


Jul 26, 2011 | Sony Handycam DCR-HC21 Mini DV Digital...

3 Answers

My sony dcr hc21 touch screen is not working, I went to a tech today and they chage very expensive. Is there anyway I can fix the problem ?


If the touch screen of the Camcorder is not working, please follow the troubleshooting steps.
  • Please make sure that you're using fully charged batteries.
  • Turn off the Camcorder and turn ON again and check the operation.
  • Try resetting the Camcorder by pressing the reset button behind the LCD panel.
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  • If the issue persists again, please perform LCD screen Calibration and check if that helps. Please follow the steps below to perform the LCD Calibration.
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  • Perform a power resetting of the Camcorder. To perform power resetting, please remove the battery pack, turn the Power switch to Play/EDIT/ON for more than 15 seconds, turn the Power switch to OFF position and then reinsert the battery pack.
  • If the issue persists even after performing all the above-mentioned steps, service is required.


I hope this information will help you to resolve the touch screen issue of the Camcorder. If you require any clarification or any help, please let me know. Thanks for understanding.

Apr 01, 2011 | Sony Handycam DCR-HC21 Mini DV Digital...

2 Answers

The LCD screen doesn't respond to my touch. It's stuck on the date/time screen


Sounds like a bad lcd panel assy or the lcd cable. The unit needs to be serviced for a 100% diagnosis but it will be one of those 2. I hope this helps.

Sep 05, 2010 | Sony Handycam DCR-HC21 Mini DV Digital...

1 Answer

I have a sony handycam and I cannot calibrate my


The touch screens in these can shift. Can you rotate the screen and get the screen to work? if so it's possible if your skilled to recenter the screen then resecure it. of course you might end up having to replace it. I have replaced more of them than recentering them . Larry's Electronics ledstiles@hotmail.com

Apr 24, 2010 | Sony Handycam DCR-HC40 Mini DV Digital...

1 Answer

Sony DCR-HC18e Touch screen stopped


Hi there,
The problem you have on your Handycam is the flex cable FP-835.
You have to open the camera and change the cable.
It´s very easy to change.

Sep 06, 2009 | Sony Handycam DCR-HC21 Mini DV Digital...

1 Answer

Lcd screen


It might be not flap but the flex wire connecting LC with camcorder. Got it from the repair shop and did it by miself saving money. it's worth it. don't give up. it's very common problem with LCD.
Good luck
Meggita

Aug 27, 2009 | Sony Handycam DCR-HC32 Mini DV Digital...

3 Answers

The touch screen is not working. After resetting


If the buttons on the touch-panel LCD screen do not respond correctly or do not work at all, adjust the LCD screen calibration. Consult the instruction manual if specific information is required to perform this procedure.
NOTE: The touch-panel LCD screen cannot be calibrated if it is rotated.

Aug 08, 2009 | Sony Handycam DCR-TRV19 Mini DV Digital...

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