Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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Didn't eject and remove USB. Now can't access the Passport HD.

Didn't eject and remove USB. Now can't access the drive! What to do, What to Do?? I use a Macbook Pro

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Go to Applications -> Utilities Folder -> Disk Utility.
Pick the media on the left and then go to the Erase tab on the right side of dialog.
Pick MSDOS format and the drive should work on both PCs and Macs now.

Posted on Apr 29, 2010

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I have same issue but I am running Windows 7 64 bit. When plugging in HDD it shows connection and drivers are loaded. But neither drive nor files can be found in "my computer' explore etc.

Posted on May 08, 2010

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Posted on Jan 02, 2017

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1 Answer

Can't figure out how to copy info from Passport to my hard drive


the question here is how did you manage to get the info saved into your passport portable hd in the first place? I don't mean to sound like a smartass but if you did save the files onto your portable hard drive before you wiped your pc's hard drive it should work the same way backwards if you want to access and restore the files back on to your pc from your portable hard drive.

now to answer your question you should simply...
1. plug your portable hard drive (I mean power and usb cable both).
2. turn on your passpost portable hard drive (if needed).
3. your computer should see your portable hard drive now being connected to the usb ports, wait a few seconds for the computer to recognize it and give you access to it.
4. if you don't a pop up asking you what to do with the new device you just connected (passport port. hd) simply go to start>my computer and under removable devices category you should see your portable hard.
5. double click your portable hard drive and you should be staring at the contents of your passport hd.
6. you can copy some or all the folders you find in your portable hd on to a folder that resides in "my documents" folder which is a folder that resides in your pc's hard drive. (if you are not accoustumed to move folder around from one device to another, please ask the help of someone that is familiar with this task or simply select a folder, right click on it, select "copy", then go to the target location, right click on an empty space and select "paste")

if you are not able to do this 1-6, you may have not completed setting your system, and it's possible that you may still need to install drivers for you usb hub (for instance) to have your system being able to work with usb devices.

post back with your findings and any details of any problems encountered along the way.

hope this helps!

Apr 22, 2010 | Western Digital Passport 320GB External...

1 Answer

I recently got a WD 500GB USB, however, when i plug it into the computer and click ''computer,'' There is no HD icon (you know how the USB icon is supposed to show up?) Instead, it shows an icon that looks...


that is the problem due to the deleted file of autorun.inf, no problem right click the drive and then go to "tools" tab, In that "error checking " and click that and select the two options there and perform the checking. this will resolve your issue.

Sep 04, 2009 | Western Digital Passport WDXML800UE...

1 Answer

My hd 500 won't mount. CD Part is recognized,


YOu should try a shorted _SCREENED_ USB cable it sounds like this is faulty

Aug 09, 2009 | Acomdata 500GB External Firewire HD 500 GB...

4 Answers

My western digital Passport 320Gb usb drive is not detected


hi ,

looks like u primary hard drive is inside the laptop and so should be displayed as c : drive ,

and the reason , the external hard drive is not displayed seperately is csue ., the external HD  may be added as slave to the internal HD .,

can u tell me ,make a right click on c:/ drive and choose properties : and tell the totalsize dispalyed 

Jul 23, 2009 | Western Digital Passport WDXML800UE...

1 Answer

WD External Drive-USB recognize, but no icon, can't access


1. Right click on My Computer > Manage;

2. On the new window click on Disk Management, on the right side, right click in the USB Volume and chose "Change Drive Letter and Path..."

3. In the new window click on "Add..." to assign a letter to your USb drive.

Best Regards

Jun 24, 2009 | Western Digital Passport WDXML800UE...

1 Answer

My WD portable 250 gb hard drive


Had similar issue with my WD passport , it turned out that it didn’t like my USB 2 ext lead, as i am unable to access my PC’S USB socket i was a bit stuck ...... i have now found that a low cost “POWERED” USB hub solved the issue .....good luck

Apr 22, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

Using the 160GB passportHard drive


are there any errors that popped up while copying the music files? if not, then it probably works fine. the files are now stored on the harddrive.
if you want to safely unplug and carry the HD over to another computer, you can., the files should be accessible... that's all a harddive does.

Dec 29, 2008 | Western Digital Passport 160GB External...

2 Answers

WD Passport Essential 160gb with PowerBook G4


The problem is that your powerbook G4 does not provide enough power to your 160gb passport HD. This does not happens to the new Macs with intel inside.
There are several ways to fix it:
1) Go to West Digital Website and buy a "Power Buster Cable USB" (that connect your 2 USB ports to your passport HD in order to provide more power). I think that it costs 10$. This is the link: http://www.wdc.com/en/products/accessories.asp?ProdID=170
2) The other solution is easier. If you have an external USB hard drive with two USB ports, or a DVD/CD burner with two usb ports, you can pug your passport in one of the ports while the other HD or DVD/CD burner is connected to you PowerBook. You will be able to see and use your q60gb Passport HD.

Oct 21, 2008 | Western Digital Passport WDXML800UE...

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