Question about Dell 962 Photo All-In-One InkJet Printer
Turn the printer on.then remove both the cartridges out.on the cartridges you will see the brown color dotted circuit.clean that circuit with a dry tissue paper.on the lower base of the cartridge you will see the nozzle of the cartridge from where the ink comes out from the cartridge from printing.clean that area also with tissue paper.dont apply too much force on the circuit , the circuit of the cartridge is very delicate so take take care you don't make rashes on the cartridge or nozzle while cleaning the cartridges.clean the circuit of both the cartridges one-by-one. then in the printer where you insert the cartridges,there also you will see the same brown color dotted circuit .clean that circuit also with the dry tissue.take care you don't damage the printer circuit.then after the cleaning is finished,properly insert the cartridges in the printer to their respective positions.then check out the printer display.is it showing the same message or the message is gone.if its showing the same message ,then turn the printer off then ON then check out again if its still the same problem message on display then its confirmed that the right side cartridge in the printer is got faulty.the brown dotted circuit is getting short in the cartridge so the printer is not detecting the cartridge and this error comes on.in this case the cartridge needs to be replaced.this is very common problem and occurs many a times.replacing the cartridge solves the problem if cleaning the circuit does not helps. this will help.please do rate the solution.keep updated for any further assistance if more help required.,thanks.
Posted on Apr 29, 2010
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Posted on Jan 02, 2017
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