Question about Brother IntelliFAX 775 Plain Paper Thermal transfer Fax

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Paper jam message. I have changed the paper, two ribbons and reloaded many times but still get the paper jam message. The paper feeds about half way before it stops feeding and the paper jam message comes on. I have cleaned the rollers with alcohol. They were not dirty.This all happens only when receiving a fax. Sending a fax is no problem. Anything I can do short of having it repaired?

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  • rjacompany Apr 29, 2010

    When I am receiving a fax the paper feeds about half way before stopping. Then the paper jam message appears. I have cleared the paper from the feed mechanism. The paper is not torn or crumpled. There is no paper residue in the machine.

  • vvbb2 May 11, 2010

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  • toiki1 May 11, 2010

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

leroyal
  • 2120 Answers

SOURCE: i cant get anything to

Call your cell phone from the fax machine.

Call some fax numbers on a regular phone and listen for fax tones.

Do you have a DSL phone line?

Posted on Oct 14, 2008

fastxs
  • 6 Answers

SOURCE: We have a Brother FAX-1840c.

Hi
There must be some torn paper or something stuck in the Paper feed. You will need to ope the upper face portion by pulling it, and then look for papers/ dirt / pins there, you can either clean it by blowing air or use a blower, or if you can see the particle. Try feeding the paper, it should be ok.

Posted on Jan 27, 2009

jas247
  • 844 Answers

SOURCE: Using the ADF to Fax,

Welcome to FixYa.

Repeating paper jams are usually caused by torn paper(s) left inside the fax machine. This usually happens if you forced the paper out on its 1st or 2nd jam.

Solution.

  • Remove the drum unit and check for small pieces of torn paper or object that disrupts the flow of the paper.
  • Reinstall the drum unit.
  • Print a test page..

Thank you for using FixYa.

Have a great day.

Posted on Aug 01, 2011

  • 1 Answer

SOURCE: We have a Brothers Intellifax

there are several fixes to this problem 1. replace pickup asembly 2. Clean the rubber pickup band are roller with a rubber cleaning compound (not alchohol0 alcohol dries out the rubber.
This is a common problem with printers and faxes, Paper has a tendency to leave a glass glaze on the pickup rollers therefore causing the paper to slip on the rollers are to be misfed thus causing a paper jam

Posted on Sep 23, 2011

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