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I have a Logitech quickcam E 2500. When making Video calls the picture freezes. Sound continues fine

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  • 532 Answers

This is a system resource problem.
Do the following maintenance on your computer to see if it is a simple resource problem or requires more complicated cleanup.

Use the Windows Disk Cleanup Tools:

  1. Click Start, Run and type cleanmgr.exe
  2. Click OK after the dialog box pops up with all of the items it wants to clean checked off.
  3. Do not run or click the option to Compress files

  1. Check your available disk space - Right click on the My Computer icon and select properties. The graph that comes on the screen should show more than 15% in pink.
  2. Run Defrag.exe from the accessories, system tools menu
If these simple things do not correct the problem your system will require a more complicated cleanup. Comment back if this is the case.

Posted on Apr 29, 2010

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2 Answers

My Logitech C200 webcam video freezes 20 seconds into a call


Go to Start->Control Panel->System->Hardware->Device Manager. Here locate your webcam, select it and delete it. Now disconnect the webcam from the laptop. Reboot. Insert the Logitech CD and install the drivers afresh. Reboot. Connect the webcam and allow Windows to detect it and load its drivers. Windows will take a long time to do this. Now configure the Instant manager to use this webcam as default camera. And start using. But before you do that start the webcam program to use this camera to check if it takes the video continuously. I do not see any problems now. Trick with Logitech is to load drivers with the device disconnected.

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You may have to into the MSN Video and Audio Configuration utility and make it use the mic built into the webcam. It may be looking for audio input from another source, if this is the case, it won't work from the Cam itself.

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Video freezes after a short while on skype


I upgraded to Skype 4.0 and so far it is working fine

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Hi,
Go into Skype Tools, then click Options, and then Audio Settings, and make sure you are using the 'correct' speaker and it works when you test it. Sometimes the default speaker is not the one that the soundcard driver is using, so try each of them from the list.
Remember to Save it.

Hope this helps

Chris (ziraffa)

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1 Answer

Video continually freezes when convering with everybody


Normal 0 There are a number of things that can cause the computer or the camera to freeze up.
First I’d check to see how much memory is installed in the computer. It takes additional memory to operate the camera.
Hope this helps. Bud

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1. webcam on yahoo messenger 2. video emailing


Normal 0 How much memory do you have installed in your computer? It may need to be, increased, as this is likely to be the cause of your computer freezing, rebooting, or shutting down.
Hope this is of some help. Bud

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1 Answer

Sound - no video


Both try using windows live and set up audio and video in the settings as you did with Skpe, as it's a similair programme and supports any camera. If that works better then Skype has a problem with your camera makes.

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