Question about HP CompaqPresario CQ61310USE Notebook

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Compaq Presario CQ61 - Keeps on crashing

Dear Sir or Madam,

I have a compaq presario cq61. The windows explorer stops and restarts every few minutes.

Also, I have a bluescreen every few hours.

Thanking you in advance,
Noam.

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Hi Noam, I have had the same problem, I have reseached the problem and found that internet explorer has a glitch. This is what I did, I downloaded Firefox it is free, Then use the firefox icon to connect to the internet, it is different to use on the net but you will soon get used to it. I never use internet explorer now and I uninstalled it completely usnig add remove programs in control panel.

Wayne, Waynetavit

Posted on May 06, 2010

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Hi noam. It looks like a memory problem. Download a program called memtest. (it's a bootable CD). Restart the computer and boot from it. Do the test and verify you get no errors. If you DO get errors, it could be overheating or a virus. I hope this helps. Please dont forget to rate and provide positive feedback for our free support today. Thank you :D


Posted on Apr 29, 2010

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Posted on Jan 02, 2017

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