Question about Maytag Neptune MAH5500B Front Load Washer

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My new front loading washer is not spining. It is 3 months old. We have a 12 month warranty and labor

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  • Anonymous Apr 03, 2008

    on spin cycle drum does not move or spin water out

  • Vicki1234 Apr 07, 2008

    The water doesn't spin out, I have tried less clothes, and still the clothes are soaked at the end of the spin cycle. I need help!

  • Ron Coons
    Ron Coons May 11, 2010

    did you try calling maytag for service, your under warr.

  • John Richards May 11, 2010

    Are you using to much soap?

    Are you overloading it?

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Most Maytag front loading clothes washing machines made with a "door locking mechanism" to prevent opening door during a spin cycle. The "door locking mechanism" adjustable and often continued slamming or hard closing of door causes misadjustment of "mechanism" preventing machine from sensing door "locked" and entering a spin cycle. Check alignment of latch mechanism. Machines also produced with a "creative fix" by either factory and/or service technicians using folded paper or cardboard behind latch mounting mechanism to align mechanism; over time paper or cardboard compresses chaning alignment. Check the mechanism alignment before checking electrical boards or switches on motor and belt drive..

Posted on Apr 13, 2008

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Call whirlpool customer service, they own maytag now, you will be covered under warranty.

Posted on Mar 30, 2008

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Posted on Jan 02, 2017

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I understand the paint is coming off the controls of your 3 month old Frigidaire oven. I suggest contacting the manufacturer directly for further assistance. They should be able to help resolve this the best. Hope this is helpful.

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Drum does not spin centered, it is rubbing the seal


This isn't good. it's normally related to the tub bearing or spider brace on the inner/ outer tub. Both parts tend to be very costly. If its under a year old you will be covered in warranty.. if not it maybe time for a new machine. I have seen this on washer's as little as 14 month old. I'm not a front load washer fan because of this problem.

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The hinge on the washer's door is very stiff, noisy, and tough to open & close. The washer is only 4 months old. How do I correct it?


give it a good splosh of "WD40" and work it in till it free's off or better still call out the people who sold it to you as its still under warranty??? i hope! and get them to fit you a new door hinge for "free!" after all this washer should last for years and years not just a fuw months

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Water remains in the tub after spin cycle


Sounds to me like the Water Pump is bad. Hopefully if your machine is less than a year old you can get it fixed for free, if you bought it new it will have a 12 month warranty on it. If not you can always buy the manual for your washer and try to fix it yourself.

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My Kenmore Elite Model # 110.42822201 has water coming out the bottom right side?


I had a leak in the same area.. I called Sears service and they came out and told me I had a hole in the nylon tub. The machine was 13 months old the warranty would only cover the part, not the labor (which was more than a new machine). I removed the access panel below the door (3 torx head screws) to get access. I ended up locating the area where the hole was by running the machine through a cycle. I marked the hole with a marker so I could find it again and let the area dry overnight. The next day I roughed the surface around the hole with a medium grit sandpaper and used a marine epoxy to patch the hole....so far no problems (14 months.)

I do have mold issues with this washer and would never buy a HE machine again...and have not been overly impressed with Sears appliances either....Own 5...washer, dryer, ref, stove and dishwasher. I have had problems with 3 of the 5

I have no way of knowing if this is where your leak is ...but hope so because it was an easy and inexpensive fix for me.... that so far is still working :)

Feb 18, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Locked


if its 1 month old call for service your under warranty

Jan 05, 2009 | Washing Machines

1 Answer

Clothes got tangled with rubber seal inside and ripped it. How do I fix/get a new seal?


This part is a problem on many front-loaders and never really goes away. The rubber seal is a replaceable part and should be supplied under warranty. There is no way to fix it.You should try very hard to get Sears to pick up the labor cost as well.

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2 Answers

Washer does not spin


I had the same problem in october- my had a bad wiring harness, some board problem, and a bad sensor. if it hadn't been under warranty the cost of parts alone would have been over 1000bucks.

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Whirlpool duet front loader


Sounds like you have a board problem. If the machine is only 1 month old, you should really have a warranty agent look at it. You don't want to do anything that could void the warranty.

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