Question about Whirlpool DUL300 XTL Built-in Dishwasher

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Top rack of dishwasher is not cleaning bottom rack is.

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  • Whirlpool Master
  • 43,501 Answers

Hi,


I have an older dishwasher also and recently my wife also complained about it not cleaning right... so me being the man I am tried in vain to clean the things... Bought new spray arms online and installed them in minutes...now the thing works like new... However I have also found that if the heating element goes bad then that also can mess things up bad... So I would buy new spray arms, and also check out the heating element to make sure it is working... Here is a tip that will help you with the online buying...

Dishwasher Spray Arms not Spinning

How to Buy Appliance Parts Online

A bad heating element causes many problems in dishwashers...

Dishwasher Problems The Heating Element not Working

Dishwasher Maintenance

heatman101


iloitk,

Posted on Sep 29, 2010

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 641 Answers

SOURCE: dishwasher leaves residue in top rack only

Most cleaning problems are caused by the dishwasher not getting enough water. It could be cause of the switch level, which control water level in the tub. The switch level is usually a diaphragm device with a small clear tube attached between the switch and the bottom of the washer's outer tub. I am not familiar with your machine, but if you will open the rear panel you will find it easily. Be aware you should discoonect the power cable !!! Clear the tube (attached between the switch and the bottom of the washer's outer tub) from any obstruction.In case it will not solve the problem, you should replace the switch. Good luck !

Posted on Jun 01, 2006

aborcass
  • 2651 Answers

SOURCE: top rack not cleaning

load 4 cups right side up in all four corners of top rack, move all wash arms to a known positon(pointing foward just want to check there rotaiton). start diswasher, when you hear it start washing give it 30 sec or so andpop it open try to focus on middle spray arm when opening, shlould be turning quite well. and glasses sould be starting to fill. at least thats how it SHOULD operate

Posted on Feb 26, 2008

  • 338 Answers

SOURCE: kitchen aid dishwasher doesn't clean dishes in the top rack

Sounds like you have 1 of 2 problems. Either your pump is clogged or you need a bigger drain loop.

Posted on Nov 25, 2008

techcrazy
  • 72 Answers

SOURCE: Kitchenaid, new dishwasher, stopped cleaning top rack dishes

The problem most people encounter with dishwashers is a simple inability to get the dishes clean. There might be stuck-on food or residue from the detergent. A water pressure problem may be the culprit. You may need to replace the water intake valve. Another common problem is mineral build-up. If your house has hard water, the mineral build-up can clog the water jets. Clear each jet with a wire or pin, and run an empty load with some vinegar in the detergent dispenser about once a month.

Sometimes, the dishwasher has problems draining properly. There could be a clog in the drain hose, or a problem with the pump. It's also possible that the dishwater is getting too sudsy, and sensors in the washer aren't detecting the soap foam as water. This causes it to shut down the drain cycle too early. Just use less detergent.

Posted on Feb 02, 2009

kram26
  • 544 Answers

SOURCE: My dishwasher is not washing dishes on the top rack...

HI,

The top rack is not cleaning because of low water pressure from the wash motor to the upper spray arm.
Assuming the top spray arms are clear of debris, remove the lower spray arm to access the wash motor. Remove the 4 torx screws and the filter (accumulator assembly). Remove the torx screw and the inlet protector that covers the chopper assembly. Make sure the chopper is not broken (broken chopper will fill with debris and block water flow). While holding the chopper blade, reach inside the "D" shaped opening on top of the motor and spin the wheel/motor by hand in each direction to make sure either the chopper gear or the motor gear that drives the chopper is not broken. Replace the chopper if necessary . If the motor gear is broken, replace the sump and motor assembly . Remove any debris from the sump area in the process.
You don't have to shut the power off to the dishwasher because the door will be open, but if you feel more comfortable, do so.


thanks,

Posted on Mar 18, 2009

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Why doesn't the top rack of my dishwasher clean dishes?


the water tube may be clogged at the sprayer on the top of the basin. probably have to disassemble and clean

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Why is my Bosch dishwasher not washing on top rack


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Aug 31, 2014 | Bosch Dishwashers

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Dishes in the top rack not getting clean. Bottom rack is fine.


Your filter/chopper is clogged. You have to clean it out and that will restore water pressure to the top rack.
  1. Remove the bottom rack.
  2. Remove the top rack
  3. Remove bottom Spray arm (turn top nut clock wise)
  4. Take off the delivery tube by turning it clock wise over the heating element ( undo the two clips one at the back and one on top)
  5. Take out the screw for the top screen and remove top
  6. Take one screw out for chopper housing and remove
  7. Remove chopper and clean or replace chopper if broken
Reinstall all parts and test.
That should help please rate your experience. Thanks

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Do you have a garbage disposal? If I run mine while the dishwasher is running, dishes do NOT get clean!

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http://www.kitchenaid.com/assets/pdfs/product/ZUSECARE/8573754.pdf
I know this isnt the same model, they dont carry your manual as of yet. But it does have some suggestions to look at on page 17. I had the same problem and I looked really carefully and found my sprayer arm was blocked. I cleaned it out and havent had a problem with it again. I do check it regular now.

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PULL WASH ARM OFF OF THE TOP RACK AND SLAP AGAINST YOUR HAND AND SEE IF FOREIGN MATTER IS LODGED IN ANY OF THE SPRAY JETS. CLEAN AND REATTACH

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look in the owners manual on how to clean the food particle grate on the pump.....

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