Question about Epson ACULASER CX11NF All-In-One Printer

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Won't print faxes that are in memory...

When I receive a fax, it sometimes stays stuck in memory & there doesn't appear to be any way to get it to go ahead & print. The icon clearly shows that there are pages in memory. I have finally had to give up & unplug the machine which causes me to lose the fax pages. Help.

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  • Anonymous Jun 04, 2008

    HI have the same problem! It sometimes prints the faxes and other times it doesn't. It then might print a fax a few days later when you are doing a normal print run, its really confusing???



    Thanks for your advice, i followed the stepts and it was helpful but the next thing is.....it says I have a fax currently waiting - how do you get it to print out?



    Any advice would be appreciated! Thanking you in advance!

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First of all in order to resolve your issue, we have to do some steps

1. Press the Fax button on the control Panel.
2. Press the Menu button. If nothing appears when the Menu button is pressed means that your printer would need a firmware update
3. Press the down arrow button to select Fax Job Info, then press the right arrow button.
4. Press either up or down arrow buttons to select the option you want.

Memory Display Info - Displays remaining memory level in percent
Fax Transmission Job - Displays the list of faxes to be transmitted
Fax Reception Job - Displays the list of faxes to be printed

5. To exit settings, press the left arrow button several times or press one of the mode buttons


For firmware update you would need to contact Epson Tech Support to help you out with that.

Posted on Jun 04, 2008

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What type of fax machine is this ? model serial #

Posted on Mar 25, 2008

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1 Answer

Mx 320 fax showed me memory full, How can I delete the memory? I need to send a fax but I can't.


If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will automatically store it in its memory.Ink has run out while receiving a fax.Paper has run out while receiving a fax.
  • Paper other than A4, Letter, or Legal-sized papers are loaded.
  • OFF is selected for Auto Print in User Settings.
  • You pressed the Stop button to cancel printing of a fax.

1. Make sure that the plain paper is loaded in the Rear Tray.

2. Display the Memory reference screen.
(1) Press the FAX button, and press the Menu button.
(2) Use the left.gif(-) or (+) right.gif button to select Memory reference, and press the OK button.

3. Print all the received documents in the memory.
(1) Use the left.gif(-) or (+) right.gif button to select Print all RX docs.
printallrxdocs.gif
  • To print the list of documents in the memory, select Print memory list.
  • To print a specified document, select Print specified doc..
  • To delete a specified document, select Delete specified doc..
  • To delete all documents in the memory at the same time, select Delete all documents.
(2) Press the OK button.
(3) Use the left.gif(-) or (+) right.gif button to select Yes, and press the OK button.

The machine starts printing documents in the memory one by one.
questprintall.gif
(4) Use the left.gif(-) or (+) right.gif button to select Yes

okdelete.gif

To keep the document in the memory, select No.

(5) Press the OK button.

  • The deletion confirmation screen will appear each time after one document is printed. Repeat the same procedure until all documents are printed.

Sep 21, 2011 | Canon Printers & Copiers

1 Answer

Display fax gives a warning "received in memory" we also have a warning "prepare black toner" We can not print the fax! What can we do?


Generally the "received in memory" message is a result of the machines inability to print. I.E. It received a fax, attempted to print it, failed, and then stored it in memory to print once the issue has been corrected.

The Prepare Black Toner error is likely directly related. If the toner cartridge is empty, inserted incorrectly, or damaged it could be causing this error. Try reseating the cartridge by removing and reinserting. If that doesn't clear the error try replacing it with a new Canon branded cartridge.

As soon as you correct the printing issue the stored faxes will print.

May 03, 2011 | Canon MF8180C Color Laser MFC Printer

1 Answer

Unable to print 5A


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the top cover and remove any foreign obstacles from inside the fax machine. If you see jammed paper or another item inside this area, gently pull it out and then close the top cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Step1: Transfer the Fax Journal Report
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until REPORT TRANS. appears on the LCD. Then press Menu/Set.
  5. The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Fax Start.
Step2: Verify and Transfer faxes in memory
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until FAX TRANSFER appears on the LCD. Then press Menu/Set.
  5. If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3.

    If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Fax Start.
Step3: Reset the machine
After the Fax Journal Report and faxes in memory are transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.

If the message continues to appear on the LCD, please contact Brother Customer Service.

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1 Answer

Memory is full


Please follow this instructions; i don't know whether you've disconnected or not but it's been disconnected from my side. So i just wanna give some more hints to fix your problem;

Press the Menu key on the control panel.
Press the Up or Down Arrow key until Fax appears on the LCD.
Then, press OK.
Press the Up or Down Arrow key until Remote Fax Opt or
Advanced Fax Operation appears and press OK.
Press the Up or Down Arrow key until Fwd/Page/Store or
Forward/Store appears and press OK.
Press the Up or Down Arrow key until Off appears and press OK.
If you have faxes stored in the memory, you will receive a message that reads Erase All Fax? 1. Yes 2. No.

If you want to erase all the faxes in the memory without printing them out, press 1 (Yes) and then press Stop/Exit.
Or
If you would like to reprint the saved faxes, press 2 (No), press
Stop/Exit and continue to the following steps for instructions on how to print stored faxes.
If you do need the features that require Fax Storage to be On, the stored faxes will need to be erased or printed to remove them from the memory and to allow additional memory to be available. Follow these steps to print the stored faxes:
Press the Menu key.
Press the Up or Down Arrow key until Fax appears on the LCD.
Then, press OK.
Press the Up or Down Arrow key until Remote Fax Opt or
Advanced Fax Operation appears and press OK.
Press the Up or Down Arrow key until Print Fax or Print Document appears and press OK.
Press Black(Mono) Start.
After printing is finished, press Stop/Exit.
Good luck. Thanks for using FixYa.

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1 Answer

Our Brother MFC 9440CN laser printer memory, keeps saying out of memory. How do I clear the fax memory?


When Fax Storage is set to On, copies of all received faxes are stored in the memory, thus using up a portion of the memory available for other functions.

The Fax Storage feature is utilized for Fax Forwarding, Fax Paging and Remote Retrieval. If you do not need these features, verify that Fax Storage is set to Off by doing the following:
  1. Press the Menu key on the control panel.
  2. Press the Up or Down Arrow key until Fax appears on the LCD. Then, press OK.
  3. Press the Up or Down Arrow key until Remote Fax Opt or Advanced Fax Operation appears and press OK.
  4. Press the Up or Down Arrow key until Fwd/Page/Store or Forward/Store appears and press OK.
  5. Press the Up or Down Arrow key until Off appears and press OK.
  6. If you have faxes stored in the memory, you will receive a message that reads Erase All Fax? 1. Yes 2. No.

    If you want to erase all the faxes in the memory without printing them out, press 1 (Yes) and then press Stop/Exit.

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1 Answer

On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.


Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

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1 Answer

How do I get a fax conformation?


This is an excerpt of the User's Guide for your machine. You can download from here:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=1138342&


Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after
each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.
User Guide 65
Fax
Tip
If you choose On Fax Send or Send & Receive, and scan your fax to send from memory, you can include an image of the first page of the fax on the Fax Sent Confirmation report. Press Setup, press 2, and then press 2 again. Select On from the Image on Fax Send Report menu.

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1 Answer

When I received a fax it went straight to memory and did not print, I can send faxes ok


The secure receive mode is on. That's why the fax all the incoming fax went in to the memory.

To turn the secure receive mode off..

1.Press menu until ADVANCE FAX appears
2.Press the scroll button (< or > button) untikl the secure receive appears then press enter.
3. Press the scroll button again until OFF appears then press ENTER.

Its my pleasure to help..Good luck.. (", )

Jul 28, 2009 | Samsung SCX-4216F All-In-One Laser Printer

1 Answer

Brother mfc- 665cw, receiving faxes


From the Brother web site.


Description of Problem 100000018247
When I launch PC-Fax Receive Program, I receive an error stating: The Fax Receive program must be started to receive PC faxes. What can I do?pc fax rx

Description of Solution 200000023257
You may receive this error if the pc fax application is closed and you have faxes stored in the memory of the machine. To resolve this issue,you will need to print the faxes already stored in the memory of the machine. To print the faxes, please follow these steps:

1. Press the MENU key.

2. Press the UP OR DOWN ARROW key to select Fax.

3. Press the OK key to confirm your choice.

4. Press the UP OR DOWN ARROW key to select Print Fax.

5. Press OK.

6. Press the BLACK START key.

- Your Brother machine will print the stored faxes.

7. Press the STOP/EXIT key to exit the menu.

8. Once the stored faxes have been printed, click WINDOWS/START, (ALL) PROGRAMS, BROTHER, XXX-XXXX (X = MODEL NUMBER), PC-FAX RECEIVING, XXX-XXXX or RECEIVE (depending on your operating system).

9. The Brother PC-fax receiving icon will now appear in your Windows Task Tray indicating that Brother PC-Fax Receiving is active.

Jul 03, 2009 | Brother MFC-7820N Printer

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