Question about Dell 962 Photo All-In-One InkJet Printer

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Replacement part -- broken cartridge lid/latch dell aio a960

I need to locate a replacement ink cartridge lid (latch) for the dell aio a960 all in one printer. it is a dell branded printer made by lexmark. thaks.

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Go to the dell printer website, they should be able to provide better information, if not listed, send them an email with your question through there contact page.

Posted on Apr 29, 2010

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1 Answer

Can Dell A960 ink cartridges be refilled and re-used or not?


A lot of inkjet printer manufacturers make you purchase their ink cartridges by installing a chip in the cartridges so when the cartridge is empty it cannot be reused by filling the cartridge.

Jan 28, 2013 | Dell A960 All-In-One InkJet Printer

1 Answer

Says "NO COLOR CARTRIDGE".


Try this:

According to the Dell website, this is how the cartridges for the Dell All-In-One Printer/Copier/Scanner Model AIO A940/A960 are supposed to look like. (see attachments)
Black cartridge P/N: 7Y743 with U-shaped "lump" on the (black) lid. (equivalent to Lexmark "82")
Color cartridge P/N: 7Y745 with square with corner cutout "lump" on the (blue) lid. (equivalent to Lexmark "83")

BUT, the black Dell cartridges have the identical corner cutout "lump" as their color cartridges. In other words, they have the lid from the color cartridge, but in black instead of blue.
Both cartridges are made by Lexmark and rebranded for Dell. But Dell made the black cartridge intentionally with a different "lump", so customers are forced to buy expensive Dell cartridges.

Stupid actually, because now the black and the color cartridges each fit in the other's slot!

Beat Dell at their own game, don't pay their rip-off prices!
When you open that Dell printer, lift the black lever that closes over the black cartridge. From the underside of that lever you will see a small "pin" sticking out, that corresponds with the corner cutout "lump" (as depicted on the color-cartridge). Cut that pin off with a sharp knife or a wire cutter.

All of a sudden, the cheaper Lexmark "82" black cartridges fit in (and any other remanufactured equivalent).
Money in your pocket!

May 13, 2010 | Dell A940 All-In-One InkJet Printer

1 Answer

Printer won't recognize brand new color cartridge


According to the Dell website, this is how the cartridges for the Dell All-In-One Printer/Copier/Scanner Model AIO A940/A960 are supposed to look like. (see attachments)
Black cartridge P/N: 7Y743 with U-shaped "lump" on the (black) lid. (equivalent to Lexmark "82")
Color cartridge P/N: 7Y745 with square with corner cutout "lump" on the (blue) lid. (equivalent to Lexmark "83")

BUT, the black Dell cartridges have the identical corner cutout "lump" as their color cartridges. In other words, they have the lid from the color cartridge, but in black instead of blue.
Both cartridges are made by Lexmark and rebranded for Dell. But Dell made the black cartridge intentionally with a different "lump", so customers are forced to buy expensive Dell cartridges.

Stupid actually, because now the black and the color cartridges each fit in the other's slot!

Beat Dell at their own game, don't pay their rip-off prices!
When you open that Dell printer, lift the black lever that closes over the black cartridge. From the underside of that lever you will see a small "pin" sticking out, that corresponds with the corner cutout "lump" (as depicted on the color-cartridge). Cut that pin off with a sharp knife or a wire cutter.

All of a sudden, the cheaper Lexmark "82" black cartridges fit in (and any other remanufactured equivalent).
Money in your pocket!

May 12, 2010 | Dell 944 All-In-One InkJet Printer

1 Answer

How do I change the ink cartridge in my Dell AIO 926 printer? When I power it on and open the lid, the current ink cartridge isn't centered


Disconnect the "data" cable from the printer.
Then, lift the lid, and wait a few seconds.
The print-head _should_ move.

Apr 10, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

Lexmark A940 (AIO) - The cartiage is showing


1. The cartridge may be dried up.
2. The cartridge contacts in the printer may be damaged.
3. Mechanical interference prevents print heads from moving.

If your cartridges are rather new but have not been used recently (a few weeks or so), they may be dried up. You can test this by removing one cartridge and applying rubbing alcohol to the nozzles. Let it sit this way for a few seconds and put it back into the printer. If your test page shows some streaks instead of nothing, that is your problem.

Open the printer cover. If the print cartridges move to the correct location for replacement, there is not mechanical interference. If the motors make noise but the cartridges do not move, there may be an obstruction in the printer. Try to clear it.

If neither of these are the case, try replacing the cartridges with genuine Lexmark cartridges certified for your printer. If this does not remedy the situation, your printer's contacts or other components are damaged. In this case replace the printer.

Jan 24, 2010 | Dell A940 All-In-One InkJet Printer

1 Answer

Dell AIO Printer A950 telling me to Unlock Scanner.


Open the front cover of the printer so that the ink cartridges are visible and the green kickstand is supporting the cover.

Locate the green switch to the left of the kickstand. (Figure 1)
scannerlock.jpg


Push the switch towards the back of the printer, you're now unlocked.

Hope this helps!

BTW: Got these steps from here:

http://support.dell.com/support/topics/global.aspx/support/dsn/en/tree?c=us&l=en&s=gen&treeid=74D6F97A889B49B2B4845D62F86B269E&journalid=663B9EF8BEECF09CE040AE0AB5E17297&Query=dW5sb2Nr&SystemID=PRN_ALL_A960&ServiceTag=&contenttype=-1&os=-1&component=-1&lang=-1&doclang=en&toggle=false

Mar 29, 2009 | Dell A960 All-In-One InkJet Printer

1 Answer

Hi there


Replacing Ink Cartridges 1. Turn on your printer. 2. Lift the printer unit. 3. The ink cartridge carrier moves and stops at the loading position unless the printer is busy. 4. Press down on the ink cartridge lever to raise each ink cartridge lid. 5. Remove the old ink cartridges. 6. Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, or dispose of them. 7. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. 8. Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier. 9. Snap each lid closed. 10. Close the printer unit. 11. An alignment page automatically prints.

Mar 01, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Dell AIO 940 printer refilled cartridge


  1. Make sure the printer is turned on.
  2. Lift the printer's front cover.
note.gif NOTE: The ink cartridge should be in the up/loading position unless the printer is busy.
  1. Squeeze the tabs on the cartridge lids and lift the cartridge lids up. The cartridge pops up when the lid is fully lifted.
  2. Remove the cartridges.
  3. Check and make sure that all of the protective tape has been removed from the contacts on the ink cartridge.
  4. Replace the cartridges.
  5. Snap the lids closed.
  6. Close the printer's front cover.
  7. When prompted on the printer's LCD to choose New or Old, choose Old.
  8. Press the Select button.
This was from Dell's website

Nov 08, 2007 | Dell A940 All-In-One InkJet Printer

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