Question about Brother IntelliFax-2820 Laser Fax

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Black Line down page

My fax machine keeps jaming in the rear. Now all the sudden I have a black line down the right side of all the faxes coming through...

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: black line going down the middle of the page

lift the auto feeder and clean the scanner glass that your pages scan across -it is dirty. You can make a copy afterward and this will tell you if you have solved the problem.

Posted on Mar 06, 2009

  • 105 Answers

SOURCE: Brother Intellifax 1" black line on right in send & copy modes

lift up your document feeder and check for something on the **** glass

Posted on Nov 16, 2009

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FixinFax
  • 3085 Answers

SOURCE: A Solid black line down the left side of the page

It could be 2 things...

1. Your scanner glass is dirty...open the doc feeder and clean the glass. probably Wite-Out.

2. A segment of your scanner assembly lamp is burned out. Not good, uneconomical to repair.

Posted on Jan 21, 2010

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1 Answer

Black line down right hand side how do i get rid


Open the original feeder of the fax and look for dirt on the platen(thin glass ) glass usually white out or postit glue clean with damp rag or isopropyl alcohol
Good luck

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Open up the document feeder and clean the scanner glass

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A Solid black line down the left side of the page


It could be 2 things...

1. Your scanner glass is dirty...open the doc feeder and clean the glass. probably Wite-Out.

2. A segment of your scanner assembly lamp is burned out. Not good, uneconomical to repair.

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Leaving a wide black line in right hand side of transaction


Pop open the fax document feeder, and look for a glass strip about 1cm wide, that runs from left to right across the machine.
You will probably see a few spots of dirt, or more commonly, a blob of white liquid paper stuck on the glass, on the side of the machine that corresponds to the black lines on your fax.
Clean this glass strip gently, using a soft cloth dampened with a mild detergent. I often use diluted windex. You may need to scrape liquid paper gently with your fingernail. Close the cover.

Next, put a blank sheet into the feeder and make a copy of the blank page. If you have cleaned it properly, the copy will be blank as well. If you still have a line, align it with the feeder and use this as a guide to show you where the glass may still have some **** stuck on it.

Good luck!

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Try sliding the blue tab on the drum unit side-to-side. If that does not cure it, you need a new DRUM UNIT

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Open the front of the fax machine. Then pull down the the tray that has the down arrow imprinted on it. Locate the glass strip towards the back, just behind the center roller. Use a cloth and rubbing alcohol to clean the glass and that should remove the black line.

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2 Answers

Black line going down the middle of the page


lift the auto feeder and clean the scanner glass that your pages scan across -it is dirty. You can make a copy afterward and this will tell you if you have solved the problem.

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1 Answer

Black line


Probaby an LED segment is burned out in the scanner assembly.

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1 Answer

Black stripe down one side of every fax


On my Brother fax machine, there is a blue plastic cleaning thingy on the toner cartridge used to clean the metalic wire. If you leave it on the wrong side after cleaning, you get a thin black strip down the edge of every page. Slide it over to the other side and problem goes away.

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