Question about Xerox Phaser 6350DP Laser Printer

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The printer will not print what is requested it is coming up with a Offending Command: timeout error. what do i need to do to remedy this?

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Unplug printer and replug in and turn on. this acts as a reset. this might work for you. secondly, go to the applications on your computer system and look for the printer icon, dbl click to open up, it may give you the option to reset. hope this works.

Posted on Apr 29, 2010

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Please help. The device prints once and then stops printing until restarted. This process continues between every print job. The message printed out from the printer is as follows: ERROR:...


This is a corrupted Postscript error.
Possible solutions are, reload up to date driver and/or firmware. Go to Xerox website address below for drivers and firmware.
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We use it to print out final invoices & everything prints fine except the bottom right hand corner where the invoice total is listed is left blank & prints a second page that reads "ERROR:timeout,...


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http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi?new,kb=Phaser_6250,company={5AC8CA72-62D5-4658-8D6F-D2F393C98A63},ts=xo,ques=ref%28security_level%29:1,ques=ref%28Country%29:45,/,case=R1002035441

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1 Answer

PDF documents do not print completely on my Xerox Phaser 8500


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1 Answer

Time Out Error


This is from Xante's 3G Manual (downloadable via PDF)
"Printer Timeout The Timeout feature allows you to select the number of seconds the
printer waits for additional data before cancelling a job and returning
to the READY/IDLE state.
Set Timeout from the MISC:TIMEOUT configuration menu. The
factory default of 40 seconds (40 Sec) is an average setting. Set
timeout according to the type of files you send. Use a low setting for
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(Computer Aided Design) files, to allow enough processing time.
With the NEVER selection, the printer does not timeout; it waits
until it receives additional data or until the printer is reset."

Here is the address where you can download the manual:

http://www.xante.com/support/aw3g/manuals/PDF/complete.pdf

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Problems with printer settings


Interesting. I tried printing a simple 3-page Excel spreadsheet sent my by a colleague to my 8500DN from Microsoft's Excel Viewer and got a timeout error formatted as follows:

ERROR: timeout
OFFENDING COMMAND: timeout

STACK:

42
-mark-
(84,160)

No idea what this means, but resetting the network parameters (even though I use USB connection) from the printer's front panel cleared the problem. The printer would print nothing else from any program until I performed this reset. Wonder if Excel futzes with settings and printing somehow?

Oct 14, 2008 | Xerox Phaser 8500/DN Printer

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