Question about Dell W3201C 32 in. LCD Television

5 Answers

Dell no sound

1 week ago one speaker makes static noise...I disconnected the sick speaker and kept on using only one.....but today number 2 speaker did the same thing.So now I watch tv on Dell 3201 with volume from an old tv I kept.
Anything to do before sending to repair man.
My tv is 18 months old
Tks

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  • Anonymous Mar 30, 2008

    Same tv, exact same problem... Mine was 1 month out of warranty... dell refused to repair it... will never buy a dell product again. Have to use my stereo system with television.



  • Anonymous Apr 25, 2008

    Same problem - no sound. I was on the phone with Dell for an eternity! I was told that they are no longer making TVs. Very frustrating to spend that much on a TV and have it break after only 2 years.

  • Seeking123 Apr 29, 2008

    My W3201C 32" Dell LCD TV also has the loud static sound in the speakers, just started this weekend and the TV is less than 2 years old. I searched Google to find an answer and it directed me here. Has anyone been given a solution as I didn't buy an extended warranty because of the past where TV's lasted for decades!! I also searched the Dell Forum for answers I've added a response to someone with the same problem that occurred recently and the TV is the same age. I'll likely be seeking a local repair shop to fix the problem if I don't get a resolution.

  • maxximike49 May 07, 2008

    Update to my problem dated mar 25

    Repair man told me the sound board is defective and after searching all over..he was also in contact with Dell people there are no sound board nor parts for that sound board available.

    I had the *luck* of buying me tv through Master Card which offers the free extended warranty.for 12 month.They confirmed I was entitled to be reimburse for the purchase price or the value of the next tv I buy.

    I just bought a Sony Bravia and returned the Dell tv to the insurance company...waiting for the refund.



    ps:verify if your credit card have such a feature

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Bought my dell in 2005 last year one speaker went out then the second one soon followed so hooked up to optical it went out as soon as i pluged it up with hdmi and the computer vga doesn't work now either 50,000 hours of plasma 10,000 hours of electronics thanks dell i spent $3200.00 when i bought my dell

Posted on Nov 14, 2011

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Same issue with my tv, must be that damn egg timer inside the tv that goes off after warranty. I can't believe how many ppl have the same problem. maybe dell should put an expiration date on their products.

Posted on Jul 20, 2008

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Same issue... 2 years old...sound out.. I called customer service and was basically told tuff s***.. I sent an E-mail to MD... customer service called me... I was transferred to "out of warranty" dept. They told me that it could not be repaired. Their solution was that I send in the faulty TV and they would replace it with a "repaired " unit for only $1,100....I dropped my phone...unbelievable....never again...

Posted on Jul 17, 2008

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I got this solution from an apprentice on the site, try it out.

http://www.fixya.com/support/t577255-dell_w3201c_no_sound_after_two_years

Posted on May 08, 2008

Guess I am not the only one with this problem. Seems to be something Dell planned for us consumers to by another tv from them.... NOT!

Posted on May 07, 2008

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