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Well, I tried just replying to the expert who was helping me, but something isn't working right as it didn't appear anywhere in "my profile." Therefore, I'll resubmit problem. The solution as given by krishmagvan, however, looked fine; I just couldn't find a "windows" key on my laptop to press along with the R key. Problem, as submitted prior to this, had to do with my external Verbatim hard-drive not working, even though it showed up as new hardware on my computer. The expert assisting me with a solution was: krishmaqvan

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  • kpixley Apr 29, 2010

    Between the Ctrl and Alt keys are two different keys: 1 is fn

    and the other is: a circle with 4 little square-like things within it

    When I do the circle + a capital R I get a box that says type the name of a program, folder, etc.

    Then it says OPEN__________________

    Doesn't work.

  • kpixley Apr 29, 2010

    still doesn't work

    not sure what a windows key even looks like

  • kpixley Apr 29, 2010

    still doesn't work

    not sure what a windows key even looks like



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You can find windows key on left side of key board between CTRL and ALT key.
Then follow my first email solution .
Let me know if you need further assistance.
Thanks for using FixYa.

Posted on Apr 29, 2010

  • You can also get run with start menu->run.
    If you have vista or win7 go to start menu then type in search "run" then you can see run in list click on it.
    Let me know if you need further assistance.
    Thanks for using FixYa.



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