Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen battery is dead and computer wont recognize or charge it. all i get is a blinking light next to the switch. itll sit there for hours and will do nothing but blink

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You can get a new battery.
http://marketplaceadvisor.channeladvisor.com/storefrontprofiles/processfeed.aspx?sfid=92714&i=230057486&mpid=7840&dfid=1

You will also need this guide to know how to take it apart and replace it.
http://www.anythingbutipod.com/archives/2006/02/how-to-disassemble-the-creative-zen-vision-m.php

Posted on Mar 25, 2008

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The battery cell may be dead that's why its blinking and drawing your attention there. Or you could change the usb and try another.

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When you let the battery totally run down on these, it has to sit and charge, looking quite dead, for a little while before it has enough of a charge to boot-up again.

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Well, it needs to charge via USB on your computer, so plug in your zen into the computer with the creative usb cord, and let it recharge. It may not necessarily turn on if it's really out of battery, but you can tell its charging when the switch you use to turn on and off, and hold, the light is blinking. After sometime, your Zen screen on the upper righthand corner should show a little battery and be blinking green what stage it's at in its charging. When its done charging the battery icon with be fully green, not blinking, and have a little plug icon inside of the battery icon to indicate that it is fully charged--takes a couple of hours to charge.

If that does not work, check your USB cord to make sure it's not damaged in any way. If it is, you may need to purchase a new one for better connection. And if that doesn't work, then you might need to replace the battery altogether, which I'm sure, if you are still in your manufactuer's warranty, they can do for you. After it is replaced, your zen should be good as new and ready to operate.

Hope this helps. Good luck!

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1 Answer

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sounds like it might be either a bad firmware driver, which can be erased and reinstalled via the USB connection to your computer and a download from creative. Or the battery has gone bad, in which case you have to have it sent to creative for Repair.

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"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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Q. Zen V is dead
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Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

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Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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