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Installed new Ice maker and it works fine except the on/off wire arm does not go back to on (the lower setting) after making the ice to go into the bottom holder. I have to move it down to the on position. Kenmore

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  • duke5551 May 02, 2010

    great support!!

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3 Answers

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  • Master
  • 668 Answers

Hi,
I recommend removing the icemaker, to reinstall the feeler arm. First, disconnect power to the unit. To remove the icemaker, remove the 2 screws above the mold and the one under the mold. The icemaker will be loose now and you can disconnect the harness. Now looking at the back side of the icemaker housing, on the top left side, you will see a small white bushing. The arm fits in this bushing. It just pushes in. I'm attaching a picture showing the arm and where it goes. You can now reinstall the icemaker.

Hope this helps .

installed new Ice maker and - d22f240.jpg

Posted on Apr 29, 2010

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  • Master
  • 713 Answers

Hi,the problem is probably from the relay that controls the wire arm,i think it needs to be replaced or serviced,However,Be sure to review the Kenmore user manual that came with your refrigerator when you purchased it. If you no longer have a copy you can get it online at Kenmore's website. The user manual that came with your appliance has information that is specific to your particular model. It may have additional suggestions to help fix your ice maker problem that is unique to your Kenmore refrigerator model.Since,your device is still under warranty,you might have to take it to the point of purchase for necessary help.
Thanks and take care

Posted on Apr 29, 2010

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  • Master
  • 4,059 Answers

When the arm goes high enough it catches and wont go down. This is how you cut it off.If it's catching on the harvest cycle then the wire is going too high. You can adjust this by slightly bending the wire till it doesn't catch when it goes up.

Posted on Apr 29, 2010

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f your ice maker has stopped producing ice completely, check these, in this order: It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: bullet.jpg If your ice maker has a small red plastic lever, lower it to lower the wire. bullet.jpg If there's no plastic lever, simply lower the wire. bullet.jpg In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly. The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

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If the ice maker no longer make ice, check the following.

Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on.

On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice.

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I took the arm of the ice-making machine out of the slot and put it back in, pushing it snugly inside the slot, then raised and lowered it several times. Then, with the arm in the up (stop making ice) position, I felt inside the ice-making tray, where I noted there were ice cubes as well as a sheet of ice at the base of the ice-making tray. I poured approximately 24 oz. of hot tap water into the tray to melt the sheet of ice. I turned the freezer temp control to "warmer". I think the freezer temp setting was too cold, causing the ice maker to freeze the water before it could make cubes. I have a working ice maker again!
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Hi..

If your ice maker has stopped producing ice completely, check these, in this order:

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:


    • If your ice maker has a small red plastic lever, lower it to lower the wire.


    • If there's no plastic lever, simply lower the wire.


    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.


  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

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    If your ice maker has stopped producing ice completely, check these, in this order:

    • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:

      • If your ice maker has a small red plastic lever, lower it to lower the wire.

      • If there's no plastic lever, simply lower the wire.

      In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

    • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.

    • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

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    Hi!
    Please check these:
    It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:
    If your ice maker has a small red plastic lever, lower it to lower the wire.
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