Question about Computers & Internet

1 Answer

I recently purchased a new laptop, so this may be a problem with one of the settings (or something) on my new laptop. Here's the problem: I purchased a separate Verbatim hard-drive for use with my other laptop (with limited memory) and have stored many, many photos and some other valuable information on this 500g hard-drive. If this doesn't work for some reason or other, will I be able to rescue any of my files? The Verbatim is plugged in properly, and the light is on. My computer recognized the new hardware; however, it did not show up in "my computer." The message indicated that something might be wrong with the hard-drive. Any possible solution(s) would be appreciated. Thanks!

Posted by on

  • 1 more comment 
  • kpixley Apr 29, 2010

    I can't seem to find a windows key. Is there any way you can describe this as there doesn't appear to be one on my laptop.

  • kpixley Apr 29, 2010

    Not sure if this has already been rec'd by you or not. Can't find a "windows" key on my laptop's keyboard. Please advise, okay?

  • kpixley Apr 29, 2010

    thanks with a question



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 4,281 Answers

First make sure your usb cable is fine .Try in different usb ports of computer.
Then press windows key + R key so you can see run type in run "devmgmt.msc" then press ok then you can see device manager then uninstall all usb drivers then it automatic install.
then check.
If still same issue then type in run "regedit" then press ok then you can see registry editor.
Then locate following keys.

Then select it then you can see in right pane upper filter and lower filter.Delete both upper filter and lower filter.
Then restart computer then check.
Let me know if you need further assistance.
Thanks for using FixYa.

Posted on Apr 29, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hi I have recently purchase one of these and it

It should work right out of the box....It has built-in connectivity to Verizon Wireless 3G network & a pre-installed SIM card that provides access in more than 200 countries.

Aug 29, 2011 | Samsung N150 (36725723009) Netbook

1 Answer

I recently purchased a new pc and I did have virus protection through bell with my old one. Does it carry over to the new one or do I have to do something to activate it?

You will need to install the software on your new system. I use Norton which means I log into my account and download it from there. Depending on your user license, you may need to contact your virus provider to let them know you purchased a new computer. They can help you get set-up. If you have a disk with the software on it, load it into your computer like you did for your old machine.

Feb 23, 2011 | Dell Insprion 700M Notebook

1 Answer

Recently purchased new laptop (dell) my Canon

you can go to cannon and get 64bit drivers hope this helps

Apr 14, 2010 | Office Equipment & Supplies

1 Answer

Print want print

If you recently purchased it, just put it back in the box and take it back to the store for a replacement. I wouldn't bother tryng to fix it if you can get a brand new one that works the way it's supposed to.

Apr 02, 2010 | Brother HL 2140 Laser Printer

1 Answer

I have recently purchased a new HD TV. I have

Perhaps your computer's output is at a resolution your tv can not deal with. Try using a different resolution on your computer, and the PC input is selected on the TV.

Nov 04, 2009 | Computers & Internet

1 Answer

I recently purchased a new laptop with Vista. Our

Try this web site, choose your OS version, then download what you need:

Good luck

Aug 21, 2009 | HP Color LaserJet 2600n Printer

1 Answer

My new laptop model X50RL is set in German

If you do a hard restore, when the os loads it will ask what language you want

Dec 29, 2008 | ASUS P6300 26 Notebook

1 Answer

Dell laptop

For brand new products I would first call tech support, there is a possiblity that something isn't quite right that is possible to dianose over the phone.

Second, Since it is a recent purchase, I would return it to the store [maybe a different branch, if closer to where the machine isliving] for exchange.

Jul 16, 2008 | Dell Computers & Internet

1 Answer

Civilization 4 game

I had an issue with Vista and my video card. I had to go to the video cards manufacturers website and download the most recent driver for the card. Also if your game is open they won't let you exchange it for something else. I hope this works.

May 01, 2008 | Video Game Consoles & Games

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

21 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides