Question about Garmin Quest GPS Receiver

4 Answers

Quest Battery Problem

My Garmin Quest will not operate on the internal battery, as long as it is connected to either an AC source or a DC power source it operates perfectly but it will not even acknowledge that you have pressed the power button when not connected. I have opened it up and the battery is connected and when it is turned off but connected to the AC power source the charging symbol appears on the screen. I would say the battery is bad but in light of the fact that this is a 20 hour battery I would suggest that normally a bad battery will hold enough energy to at least start up the unit, it may not operate for long but you would think it would at least start. The battery is a Samsung brand and it has the number IA1X424H2 on the front as well as 3.7v 970mAH, is there a replacement battery available??
jdunique@embarqmail.com

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  • David Trussler Apr 05, 2008

    Same problem, but mine has just enough battery life to keep it alive long enough to download fresh map sets. I am thinking of upgrading the one in my car to a Nuvii 670 and re-purposing the Quest for my road bike, which obviously will require a fresh battery.

  • jdunique Apr 18, 2008

    Did your new battery have a part number????

  • keyfb Sep 24, 2008

    My battery no longer charges either. I followed probesport's advice and got a Clie battery. It might fit his Quest II, but it's too big for the Quest.

  • Anonymous Sep 28, 2008

    I contacted Garmin to order a battery from them - Here are their USER UNFRIENDLY responses: -
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    4 Answers

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    • 5 Answers

    A battery for a Sony Clie N610C works perfectly, everything fits and its easy work to do. Just cut the leads off of your old battery and then solder them to the Clie battery (its on a little circuit board) and then install, my Quest II now has a functioning battery 15 minutes later.

    Posted on May 08, 2008

    • waterbug057 Aug 24, 2010

      I had close to the same problem. My Garmin Quest would not work with any type of power supply, truck or home office. I opened the Quest up and removed the battery and now it will work either the home office power supply or truck power supply.

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    I have the same issue as well, I went to Batteries Plus and sized up some batteries, the closest one was a replacement for an IQUE 3600 PDA, Batteries Plus # PDA-35LI. 3.7 volt, 900MA. $39.99 you'll loose a little bit of the "new in the box" runtime however probably not much Its just a MM or two wider, however its slightly thinner AND it already has the right connector on it. The fit is almost perfect. Being wider it kinda hits the wires that go to the output pin connector however with one thick layers of double sided tape it clears them perfectly and being thinner there was no clearance issue getting it back together. Be careful if and when you take your unit apart, the flip up antenna has a spring loaded pin on the right side that can pop out, mine sprung out and not knowing what to look for it took some time to find it. There is a small silver spring and a black oval shaped pin. Its working perfectly now!

    Good luck!

    Posted on Dec 03, 2008

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    • 1 Answer

    I also had the same problem.
    Just open up your quest. Carefully remove the battery and the red/black wire with its connection. If it doesn't come out easy cut the silicon around the battery with a cutter en lift battery with a small screwdriver (don't force it and don't damage outer casing).
    I just bought a new gsm battery with the same power (3.6-3.7V / 950-1050 mAh). Cut the red/black wire from the old battery and connect (solder / weld) it to the new gsm battery. (red is +, black is -). Put the new battery now back in place (use thin double sided tape (or some silicon) to hold it in place). It works ... and it isn't expensive.
    Good luck...

    Posted on Apr 18, 2008

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    It's good to see that I'm not alone. The quick and easy answer is www.batteryship.com. They have a replacement battery for $25.65, free shipping, and includes a few small screwdrives. After opening the unit, I cut the silicon holding the battery in place, removed the battery, and plugged in the new one. It had about 75% charge to it, but I fully charged it. Works great!! Total time to replace was about 10 minutes.

    Posted on Jun 22, 2010

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