Quest Battery Problem

Posted by jdunique on Mar 25, 2008

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1. • By jdunique Apr 18, 2008

   • Did your new battery have a part number????

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3. • By Guest Sep 28, 2008

   • My response from Dewan B - Garmin Support Team: We do not sell parts for the GPS Devices. The unit will need to come in for repair - Flat repair rate is $150.
     --So they expect me to pay $150 to replace a $25 battery!!
     
     
     

4. • By Guest Sep 28, 2008

   • I contacted Garmin to order a battery from them - Here are their USER UNFRIENDLY responses: -
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     Best Solution

     A battery for a Sony Clie N610C works perfectly, everything fits and its easy work to do. Just cut the leads off of your old battery and then solder them to the Clie battery (its on a little circuit board) and then install, my Quest II now has a functioning battery 15 minutes later.

     • By probesport May 08, 2008

       

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     2. • By waterbug057 Aug 24, 2010

        • I had close to the same problem. My Garmin Quest would not work with any type of power supply, truck or home office. I opened the Quest up and removed the battery and now it will work either the home office power supply or truck power supply.

     I have the same issue as well, I went to Batteries Plus and sized up some batteries, the closest one was a replacement for an IQUE 3600 PDA, Batteries Plus # PDA-35LI. 3.7 volt, 900MA. $39.99 you'll loose a little bit of the "new in the box" runtime however probably not much Its just a MM or two wider, however its slightly thinner AND it already has the right connector on it. The fit is almost perfect. Being wider it kinda hits the wires that go to the output pin connector however with one thick layers of double sided tape it clears them perfectly and being thinner there was no clearance issue getting it back together. Be careful if and when you take your unit apart, the flip up antenna has a spring loaded pin on the right side that can pop out, mine sprung out and not knowing what to look for it took some time to find it. There is a small silver spring and a black oval shaped pin. Its working perfectly now!
     
     Good luck!
     

     • By clawless1 Dec 03, 2008

       clawless1 Level 1

       

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     I also had the same problem.
     Just open up your quest. Carefully remove the battery and the red/black wire with its connection. If it doesn't come out easy cut the silicon around the battery with a cutter en lift battery with a small screwdriver (don't force it and don't damage outer casing).
     I just bought a new gsm battery with the same power (3.6-3.7V / 950-1050 mAh). Cut the red/black wire from the old battery and connect (solder / weld) it to the new gsm battery. (red is +, black is -). Put the new battery now back in place (use thin double sided tape (or some silicon) to hold it in place). It works ... and it isn't expensive.
     Good luck...
     

     • By Frankquest Apr 18, 2008

       

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     It's good to see that I'm not alone. The quick and easy answer is www.batteryship.com. They have a replacement battery for $25.65, free shipping, and includes a few small screwdrives. After opening the unit, I cut the silicon holding the battery in place, removed the battery, and plugged in the new one. It had about 75% charge to it, but I fully charged it. Works great!! Total time to replace was about 10 minutes.

     • By MC-Mike Jun 22, 2010

       MC-Mike Level 1

       

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