Quest Battery Problem

My response from Dewan B - Garmin Support Team: We do not sell parts for the GPS Devices. The unit will need to come in for repair - Flat repair rate is $150.
--So they expect me to pay $150 to replace a $25 battery!!

I contacted Garmin to order a battery from them - Here are their USER UNFRIENDLY responses: - /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:1; mso-generic-font-family:roman; mso-font-format:other; mso-font-pitch:variable; mso-font-signature:0 0 0 0 0 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-1610611985 1073750139 0 0 159 0;} @font-face {font-family:Consolas; panose-1:2 11 6 9 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:modern; mso-font-pitch:fixed; mso-font-signature:-1610611985 1073750091 0 0 159 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; mso-themecolor:hyperlink; text-decoration:underline; text-underline:single;} a:visited, span.MsoHyperlinkFollowed {mso-style-noshow:yes; mso-style-priority:99; color:purple; mso-themecolor:followedhyperlink; text-decoration:underline; text-underline:single;} p.MsoPlainText, li.MsoPlainText, div.MsoPlainText {mso-style-noshow:yes; mso-style-priority:99; mso-style-link:"Plain Text Char"; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; font-family:Consolas; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} span.PlainTextChar {mso-style-name:"Plain Text Char"; mso-style-noshow:yes; mso-style-priority:99; mso-style-unhide:no; mso-style-locked:yes; mso-style-link:"Plain Text"; mso-ansi-font-size:10.5pt; mso-bidi-font-size:10.5pt; font-family:Consolas; mso-ascii-font-family:Consolas; mso-hansi-font-family:Consolas;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} -->

Best Solution (1 of 4)

posted 2 years ago

probesport

• Rank: Guide
• Rating: 92%, 14 Votes

A battery for a Sony Clie N610C works perfectly, everything fits and its easy work to do. Just cut the leads off of your old battery and then solder them to the Clie battery (its on a little circuit board) and then install, my Quest II now has a functioning battery 15 minutes later.

Was this helpful?

Yes

No

5 people thought this was helpful

Add a comment

1. 

   • waterbug057
   • 9 days ago

   I had close to the same problem. My Garmin Quest would not work with any type of power supply, truck or home office. I opened the Quest up and removed the battery and now it will work either the home office power supply or truck power supply.

   Reply

   
   

   Posting advertisements, profanity, or personal attacks is prohibited. Click here to review our Terms of Use.

   Comment:

Solution 2

posted 2 years ago

Frankquest

• Rank: Apprentice
• Rating: 88%, 4 Votes

I also had the same problem.
Just open up your quest. Carefully remove the battery and the red/black wire with its connection. If it doesn't come out easy cut the silicon around the battery with a cutter en lift battery with a small screwdriver (don't force it and don't damage outer casing).
I just bought a new gsm battery with the same power (3.6-3.7V / 950-1050 mAh). Cut the red/black wire from the old battery and connect (solder / weld) it to the new gsm battery. (red is +, black is -). Put the new battery now back in place (use thin double sided tape (or some silicon) to hold it in place). It works ... and it isn't expensive.
Good luck...

Was this helpful?

Yes

No

3 people thought this was helpful

Add a comment

Solution 3

posted 2 years ago

clawless1

• Rank: Apprentice
• Rating: 100%, 6 Votes

I have the same issue as well, I went to Batteries Plus and sized up some batteries, the closest one was a replacement for an IQUE 3600 PDA, Batteries Plus # PDA-35LI. 3.7 volt, 900MA. $39.99 you'll loose a little bit of the "new in the box" runtime however probably not much Its just a MM or two wider, however its slightly thinner AND it already has the right connector on it. The fit is almost perfect. Being wider it kinda hits the wires that go to the output pin connector however with one thick layers of double sided tape it clears them perfectly and being thinner there was no clearance issue getting it back together. Be careful if and when you take your unit apart, the flip up antenna has a spring loaded pin on the right side that can pop out, mine sprung out and not knowing what to look for it took some time to find it. There is a small silver spring and a black oval shaped pin. Its working perfectly now!

Good luck!

Was this helpful?

Yes

No

4 people thought this was helpful

Add a comment

Solution 4

posted 2 months ago

MC-Mike

• Rank: Apprentice
• Rating: 0%, 0 Votes

It's good to see that I'm not alone. The quick and easy answer is www.batteryship.com. They have a replacement battery for $25.65, free shipping, and includes a few small screwdrives. After opening the unit, I cut the silicon holding the battery in place, removed the battery, and plugged in the new one. It had about 75% charge to it, but I fully charged it. Works great!! Total time to replace was about 10 minutes.

Was this helpful?

Yes

No

Add a comment

Posting advertisements, profanity, or personal attacks is prohibited. Click here to review our Terms of Use.

Comment: