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Facebook problem, I click on the profile tab and Facebook goes blank. Main page works but if I touch profile tab, It goes blank and shows an hour glass. I cannot reach my profile or messages.

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  • dfreilly Apr 29, 2010

    I deleted cookies and files, it is still locked up. I received an invitation to play a Knight/vassel game on Facebook yesterday and the porblem showed up then. I deleted my connection to the application but I cannot access profile or messages or pictures. Facebook said they were working on the problem that other users were also having similar problems. I think it was caused by the applicaiton.

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For that make sure your internet speed is fine.
Press windows key +R key then type in run "%tmp%" then press ok then remove all temp files.Type in run "prefetch" then press ok then remove all prefetch files.
Also remove all cookies.
Turn off firewall of windows and antivirus firewall.
Also try another browser like mozila.
Most of this issue comes because of low bandwidth and low speed of internet so if you try after some times or some day then you can see facebook profile .
Let me know if you need further assistance.
Thanks for using FixYa.

Posted on Apr 29, 2010

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  • Master
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Hello and Welcome to Fixya,
It Seems that you are facing bugs in Web browser.

Try to clear the cookies and internet temporary files. Here are the step by step instructions

  • Open Internet Explorer.
  • Click "Tools".
  • Click "Internet options".
  • Click "Delete cookies" and press Ok.
  • Click "Delete Files" and press Ok.
Restart the browser and check, if problem persists I would recommend you to try other browsers like Mozilla Firefox or Google chrome.
Here are the Links:

Mozilla Firefox:



Google Chrome:


They are quite efficient and bugs free. Install and then try to login too your facebook and check for the working....

Best of Luck,

Do rate my solution, If found HELPFUL.

Regards.

Posted on Apr 29, 2010

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Posted on Jan 02, 2017

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