Question about HP LaserJet 3330 All-In-One Printer

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HP 3330 slow PDF Printing

I have a HP 3330 all-in-one. With the (32MB I believe) base memory, it was printing .PDF's slow, so I purchased and installed the 64MB memory upgrade. It still prints .PDF's slowly. I haven't really noticed a difference from before the memory upgrade was installed. Perhaps I installed the printer RAM incorrectly (though it appears to have properly seated, and the two 'lock' bars have seated to the RAM module). Is there anyway to verify from the computer how much RAM the HP 3330 'believes' it has?
Printing from two different laptops via USB- a P4 3.02 Ghz processor with 1.5 GB RAM running Win XP SP2, and Intel 32 Bit Dual Processor 1.8 GHZ, 3 GB Ram, running Win Vista.

When printing .PDF's from both of these laptops to other printers (i.e. Canon i80 and Brother MFC 9040CN), .PDF's print almost instantaneously. I prefer to print from the HP 3330 because the printing costs are lower. Any help is appreciated.

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  • 2 more comments 
  • pauljen_b Apr 29, 2010

    The report shows that the memory did install properly, at 96MB total with 66MB available. So how do I increase .PDF printing speed -i.e., why does a 60 page .PDF document take 1-2 hours to print (if it prints at all without timing out) vs. 5-10 minutes on the Brother 9040? FYI- Time-out is set to 300 Sec. Resolution is set to 1200 DPI, however the Brother 9040CN's resolution is 600x2400 and has no problem printing the .PDFs quickly.



    Thanks

  • pauljen_b Apr 29, 2010

    The report shows that the memory did install properly, at 96MB total with 66MB available. So how do I increase .PDF printing speed (i.e., why does a 60 page .PDF document take 1-2 hours to print (if it prints at all without timing out) vs. 5-10 minutes on the Brother 9040? FYI- Time-out is set to 300 Sec. Resolution is set to 1200 DPI, however the Brother 9040CN's resolution is 600x2400 and has no problem printing the .PDFs quickly.



    Thanks

  • pauljen_b Apr 29, 2010

    I'll say that I have more of a mystery on my hands at this time. Yesterday, I moved the printer form 1 room to another room in my house. The printer memory upgrade was installed about 2 months ago. I had tried to print several .PDF's since the installation of the printer memory, at the printer's old location, with much frustration and printer lock-up, time-out errors, and power-down power-up sequences (the same problems I was having with printing PDFs before the memory upgrade). I've never had a problem printing any other documents, just .PDFs. Having just recently found Fixya and knowing that I've been experiencing this problem, I decided to post the problem. However, this problem doesn't seem to be occuring this morning... Same Laptop...

    So I'll ponder...
    I did move the printer to a new location yesterday, and hadn't printed any .PDFs since the move... I am using a different USB cable at the new location (long story, won't explain).

    Experiment:
    Printing a tnew location 2 portions of a document that was problematic at the old location even after the printer memory upgrade (i.e., the whole document was 326 pages, and about 2.5 MB's)- and still problematic to print after installation of printer memory 64MB module. Essentially, in old location, document would print very slowly (1-2 minutes per .PDF page), and eventually time-out when it hit the 3rd or 4th .PDF page in a row with more than just text (i.e., a .PDF image of a webpage). So I'll experiment by retrying in the new location.

    Page 1-10 mostly text with the USB cable from the old location, and a different USB cable: - 55 seconds. Sis not select "Print as image"
    Pgs 267-280 (many .PDF web page images) - 3 min 10 Seconds - did not select "print as image"

    Pgs 267-280 (many .PDF web page images) - 11 min 40 Seconds - DID select "print as image"

    These times were about the same for both the old and 'new(different) USB cable.

    I'll respectfully disagree that the problem (whatever it was) was Adobe- I was using the same version of Adobe from the laptop having problems with the HP 3330, but not the Canon i80 or Brother MFC 9040CN- so the only variables were the usb cable and the printer itself (in a different location than the HP 3330 old location). And it is of course the same version of adobe I'm using for this experiment at the new location. I've since ruled out the USB cable (see above experiment).

    The old location didn't seem to have any electromagnetic sources of interference, or any other apparent environmental factors that would seem to affect printing speeds. And the same computer was used each time (in the old location, and the new one).

    Who knows. But it seems to now be printing .PDF's much better in the new location- and FYI, there were never problems printing non-PDF's as non-PDF's always printed fine (15 or so PPM).

    I did learn valuable info, like how to print the config page (and that my printer has printed nearly 30,000 pgs of info!). Thanks again...

  • pauljen_b Apr 30, 2010

    I'll say that I have more of a mystery on my hands at this time. Yesterday, I moved the printer form 1 room to another room in my house. The printer memory upgrade was installed about 2 months ago. I had tried to print several .PDF's since the installation of the printer memory, at the printer's old location, with much frustration and printer lock-up, time-out errors, and power-down power-up sequences (the same problems I was having with printing PDFs before the memory upgrade). I've never had a problem printing any other documents, just .PDFs. Having just recently found Fixya and knowing that I've been experiencing this problem, I decided to post the problem. However, this problem doesn't seem to be occuring this morning... Same Laptop...

    So I'll ponder...
    I did move the printer to a new location yesterday, and hadn't printed any .PDFs since the move... I am using a different USB cable at the new location (long story, won't explain).

    Experiment:
    Printing a tnew location 2 portions of a document that was problematic at the old location even after the printer memory upgrade (i.e., the whole document was 326 pages, and about 2.5 MB's)- and still problematic to print after installation of printer memory 64MB module. Essentially, in old location, document would print very slowly (1-2 minutes per .PDF page), and eventually time-out when it hit the 3rd or 4th .PDF page in a row with more than just text (i.e., a .PDF image of a webpage). So I'll experiment by retrying in the new location.

    Page 1-10 mostly text with the USB cable from the old location, and a different USB cable: - 55 seconds. Sis not select "Print as image"
    Pgs 267-280 (many .PDF web page images) - 3 min 10 Seconds - did not select "print as image"

    Pgs 267-280 (many .PDF web page images) - 11 min 40 Seconds - DID select "print as image"

    These times were about the same for both the old and 'new(different) USB cable.

    I'll respectfully disagree that the problem (whatever it was) was Adobe- I was using the same version of Adobe from the laptop having problems with the HP 3330, but not the Canon i80 or Brother MFC 9040CN- so the only variables were the usb cable and the printer itself (in a different location than the HP 3330 old location). And it is of course the same version of adobe I'm using for this experiment at the new location. I've since ruled out the USB cable (see above experiment).

    The old location didn't seem to have any electromagnetic sources of interference, or any other apparent environmental factors that would seem to affect printing speeds. And the same computer was used each time (in the old location, and the new one).

    Who knows. But it seems to now be printing .PDF's much better in the new location- and FYI, there were never problems printing non-PDF's as non-PDF's always printed fine (15 or so PPM).

    I did learn valuable info, like how to print the config page (and that my printer has printed nearly 30,000 pgs of info!). Thanks again...

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  • 355 Answers

Printing a configuration should show the amount of memory installed in the machine. Here are the instructions on printing the configuration page.

To test the printer, use the following steps:

  1. On the printer’s control panel, press MENU/ENTER.
  2. Use the < or > button to select Reports and press MENU/ENTER.
  3. Use the < or > button to select Config Report and press MENU/ENTER.
A configuration page prints, showing the printer’s current configuration and the control panel display returns to Ready .

Posted on Apr 29, 2010

  • Shawn DuRee Apr 29, 2010

    The problem is with Adobe. Some pdf files may
    contain damaged images or fonts. I tried their fix and it works. It
    appears below:

    Print as image
    At times, you may encounter
    problems when printing a PDF file. For example, a PDF file can contain
    damaged content such as images or fonts that cannot be rendered by
    Acrobat during the printing process. Choosing Print As Image bypasses
    that rendering operation by sending the printer a rasterized image of
    the document.

    To print as image:

    Open the PDF file in Acrobat.
    Choose File > Print.
    Click Advanced.
    Select Print As Image near the top of the dialog box.
    Click OK, and then click OK again to print.
    The
    Adobe Captivate demonstration below illustrates how to use the Print as
    Image feature. For more information about viewing this demo, see
    Viewing Adobe Captivate Demos in Knowledgebase Documents (TechNote
    kb403894).


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