Question about Dell Computers & Internet
My laptop will turn off by itself, and it is not consistent with the turn off time..it can be immediately or sometimes an hour or so???
It can either be a software or a hardware issue.
To isolate software issue:
1. Uninstall any recently installed software that might be causing the shut down.
2. If the Laptop restarts after the shut down, disable the automatic restart option using the steps from the following link:
the option should be almost similar for other OS.
If this causes BSOD, notice the error message and troubleshoot accordingly.
To isolate the hardware issue:
1. Shut down the Laptop, press and hold the start button of the Laptop for 15 to 20 seconds and then release it, it removes the static energy stored in the components and resolves most of the shut down or blue screen issues.
2. Remove and reseat the RAM, if you have multiple RAM sticks, connect one at a time and see if the issue is resolved.
Posted on Apr 29, 2010
Enter the BIOS when you first turn on your laptop, usually done by pressing F2, and make sure it is holding onto the correct time.
If it is not that, then you are probably looking at a heat-related issue. If you often work with the laptop sitting on a flat surface like a desk, you should really consider getting something to lift it off of the desk an inch or so. Or just buying an active chill pad that would run a fan underneath it.
Posted on Apr 29, 2010
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Posted on Jan 02, 2017
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