Question about Refrigerators

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Hi, I have GE side-by-side refrigerator model GSS23QGTA WW from 2006. I recently fixed ice frost build up on the frezer section and not cooling enough issue by diagnosing it using Fixya's experts' help. I think you all for that. I had to replace the control board and the defrost heater(which I suspect was the problem). Things are working again except.. While replacing the defrost heater, I noticed that there is a qtr size hole on the metal floor just beneath the heater. Then I found that there should have been some water collecter pan which the refrigereator never had. So I closed the hole by putting in aluminium paper (the on you use for metal vent pipes joints). So, now I get water from the defrosting by the heater(the way it may supposed to work), in the botom of the refrigerator freezer section down below every morning. I throw that everyday. Sometimes, a bit of defrosted water flows out on the floor. I need to fix this. So I was thinking of taking out the Aluminium paper from the above mentionde hole. But then that water will drip out from the hole on the floor anyways. Right? What is the purpose of the hole and where should that water from defrost go? Please advise.

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  • Max2010 Apr 30, 2010

    Hi, I have GE side-by-side refrigerator model GSS23QGTA WW from 2006. I recently fixed ice frost build up on the frezer section and not cooling enough issue by diagnosing it using Fixya's experts' help. I think you all for that. I had to replace the control board and the defrost heater(which I suspect was the problem). Things are working again except.. While replacing the defrost heater, I noticed that there is a qtr size hole on the metal floor just beneath the heater. Then I found that there should have been some water collecter pan which the refrigereator never had. So I closed the hole by putting in aluminium paper (the on you use for metal vent pipes joints). So, now I get water from the defrosting by the heater(the way it may supposed to work), in the botom of the refrigerator freezer section down below every morning. I throw that everyday. Sometimes, a bit of defrosted water flows out on the floor. I need to fix this. So I was thinking of taking out the Aluminium paper from the above mentionde hole. But then that water will drip out from the hole on the floor anyways. Right? What is the purpose of the hole and where should that water from defrost go? Please advise.

    It does not look like there was any drain tube there. Should there be? Can you say it definitively please? If there is figure of that from service manual that is even better. When I read about it, I did not see anything connected to the hole. So not sure.. Should it be connected to any drain pipe? Is that typically the case with this model refrigerator? Please advise.

  • Max2010 Apr 30, 2010

    Apr 30, 2010 - Hi, I have GE side-by-side refrigerator model GSS23QGTA WW from 2006. I recently fixed ice frost build up on the frezer section and not cooling enough issue by diagnosing it using Fixya's experts' help. I think you all for that. I had to replace the control board and the defrost heater(which I suspect was the problem). Things are working again except.. While replacing the defrost heater, I noticed that there is a qtr size hole on the metal floor just beneath the heater. Then I found that there should have been some water collecter pan which the refrigereator never had. So I closed the hole by putting in aluminium paper (the on you use for metal vent pipes joints). So, now I get water from the defrosting by the heater(the way it may supposed to work), in the botom of the refrigerator freezer section down below every morning. I throw that everyday. Sometimes, a bit of defrosted water flows out on the floor. I need to fix this. So I was thinking of taking out the Aluminium paper from the above mentionde hole. But then that water will drip out from the hole on the floor anyways. Right? What is the purpose of the hole and where should that water from defrost go? Please advise.

    It does not look like there was any drain tube there. Should there be? Can you say it definitively please? If there is figure of that from service manual that is even better. When I read about it, I did not see anything connected to the hole. So not sure.. Should it be connected to any drain pipe? Is that typically the case with this model refrigerator? Please advise.

    I got suggestion of putting in a custom tube with funnel and sealing it. It sounds logic. But the refregerator should not need any such thing. I replaced the motherboard/control board, I replaced the heater. I know the defrosting seem to work becaus the frosting melts creating water. Where is supposed to this water be drained. I do not believe GE would have you create drain pipe. How it is supposed to work. Frosting is not mal phenomemn, so water from melting is the normal. All I am trying to understand where the water is used. Doe that get evaporated or used as cooling for the motors below. what is the engineering behind this hole? If there is a hole then there is expectation of water draining thru it. I temporarily closed it, not knowing why it is there. I am just trying to understand the engineering behind it.

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The water should be collected after defrost and routed down to the bottom section of the refrigerator into a collection pan that is normally in the airstream of the condenser cooling fan. The water typically evaporates into the atmosphere.
Click HERE for information on your refrigerator to include a component breakdown. Under the heater, the water should drain through the hole and then through a drain tube and into the bottom of your refrigerator to be evaporated.

I hope you find this to be helpful. I will look forward to hearing back from you. :-)

Posted on Apr 30, 2010

  • laura Newman May 01, 2010

    Hi Max.

    The water will need to go somewhere; therefore, there is a drain hole for the water to drain out of. It is then channelled down to the bottom tray where it will evaporate. It is channelled via the drain tube. :-)

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Http://appliancejunk.com/ge/refrigerator/31-9072.pdf
Ok above is a manual this should show you what to do. To my mind, you shouldn't have ANY real amount, say anything over a 100-200 mL of water on the floor or anywhere else for that matter. But in saying that, they do have "Catch Trays" underneath, I guess. If you cannot "Fix" it, and perhaps that's just the way it is, then, as a "Fix" you should get some sort of Funnel, attach a pipe to it an run it outside, Push the Funnel, into the "Hole" cut it off flush, seal it all around with GOOD waterproof, sealer/glue. At least for now, the water will just drip outside, into say into a drain. But really you need to find out "Why" it is making even this modest amount of water. It may just be a "Watery" machine though. I have done similar thing before to remedy situations similar, with Fridges, Freezers, Cool Rooms, & Air Conditioners. Anyway use the Service manual, and maybe try my Water routing idea. I just used about 10' of clear plastic tubing about 1/2" (Whatever fits on the small funnel) & a small Plastic.Funnel, it works great every time, and gets that smelly water away, outside where it belongs.

Posted on Apr 30, 2010

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It sound as if your missing your drain tube in that spot where you say that quarter size hole is and this should lead down to the defrost water collection pan you say you never had either

Posted on Apr 29, 2010

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