Question about Xerox Phaser 8400 Laser Printer

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Getting an error code for a phaser 8400. 37,000,40:17168 Does this need the heater replaced?

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I could not find the 37,000.40 error are you sure it isn't something like 37,004.40 or a different # in the middle? But the first thing I would check is if you have it pluged into a UPS or a power strip with other equipment. These types of error can occur when the machine is not getting enough power supplied to them. double check that error # and if it is that code I can do some more checking.

Posted on Apr 30, 2010

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The power is ok and all connection too, i need to print now what can i do, for the eng cannot come

Posted on Jun 14, 2010

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Xerox phaser 8500 error 19003.48:33702


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Hello,this fault code indicates a problem with the process control system.The printhead temperature dropped below the head cleaning needed threshold and that's why stops warming up.The first you need to do is to verify the temperature of the room that the printer is,if its too cold,near from an open window...If was too cold and not in the room temperature then move the printer and your are done.If this doesn't solve your problem run the Monitor Heaters tests with all heaters ON.Are the heaters operating correctly?If yes replace the Electronics Module.If no you have to inspect the harness to the failed heater.Is the harness damaged?If yes you must replace the harness.If no replace the problem component.
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Feb 04, 2010 | Xerox Phaser 8560DN Printer

1 Answer

Getting this error code on 8550 Phaser: 37,006,42:26076 Have been having problems with the fan


Hi outonalimbwi:
Here is your problem.
37,006.42: PEST - Drum disconnect. The drum heater is not drawing the expected power from the supply.

Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Run the appropriate diagnostic test:
37,002.47 = Left Jetstack Heater
37,003.48
= Right Jetstack Heater
37,004.40
, 37,005.41 = Reservoir Heaters
37,006.42
= Drum Heater
37,008.44
= Preheat Heater
37,009.45
= (8500/8550) All ink melters
= (8400) Ink Melt 1
37,010.46
= (8500/8550) Ink Melt 1
= (8400) Ink Melt 2
37,011.47
= (8500/8550)Ink Melt 2
= (8400) Ink Melt 3
37,012.48
= (8500/8550)Ink Melt 3
= (8400) Ink Melt 4
37,013.48
= (8500/8550)Ink Melt 4
2.
Did the test pass?
Go to Step 3. Go to Step 2.
2 1. Check the wiring running from the component to the printhead.
2. Is the wiring damaged or not working properly?
Replace the wiring harness.
Replace in the following order:
■ Drum assembly
■ Preheater
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3 Answers

Phaser 8200 error code


I think I had this error once. Could be your bulbs (one or both) are out or are on their way out. I had to replace mine. They are 150 watt halogen bulbs. When you open it up, do you see lights on the side peering in?

Jul 02, 2009 | Xerox Phaser 8200 Laser Printer

1 Answer

Error 15 004 45 37888


From the service manual:

15,004.45:
TCD_THERMISTOR_
SLOW
Most likely cause is a failed drum heater. The head to drum gap
should only be checked or adjusted on the Phaser 840. The
Phaser 850, 860, and 8200 have a pre-adjusted head.

In other words, you need to replace the drum heater.

Thanks and please take a moment to rate as fixya.


Mar 13, 2009 | Xerox Phaser 8200 Laser Printer

1 Answer

Error code 15.004.45.172027 on Phaser 8200


I would suggest calling a service agent and have him bring a paper pre heater.

Feb 25, 2009 | Xerox Phaser 8200 Laser Printer

1 Answer

Phaser 8500 error 19.003.48


That is a print head calabration error.
Most likely the print head has failed.
Those also are extremely expensive parts you put into it.

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1 Answer

Phaser 8400 error code


That is related to the print head heating. Normally one of the print head heaters fails which requires replacement of the print head. The other item I have seen fail and cause that code is the electronics module. Both are very expensive.

Oct 09, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox phaser 8400 error code


That code is a jet heater code.The most likely problem is a bad print head, the second most likely bad item is the electronics module that supplies the 40-50 volt source to the print head heater.

Sep 22, 2008 | Xerox Phaser 8400 Laser Printer

2 Answers

Xerox Phaser 8400 getting error -- Service Needed 37,002.47:72864


The technical error message means:
The Printhead Left jetstack heater is not drawing the expected power from the power supply.

Possible solutions:
1) Make sure the AC plug is plugged into the wall and not a UPS or surge protector. Other things such as another printer, coffee maker or other electrical devices on the same circuit could cause a sag in AC demand from the Phaser, causing it to fail it's PEST (Print Engine Self Test).

2) Verify that the wall outlet's circuit is capable of delivering the correct amount of current to the Phaser, if it does, check how many other electrical devices (aka a desklamp, radio, etc.) are on the circuit.

3) If it's out of warranty, reseat the cables from the Printhead to the Electronics Module. If it's in warranty, place a service call on the unit.

Jun 09, 2008 | Xerox Phaser 8400 Laser Printer

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