Question about Danby 4.7 cu. ft. / 133 liter Upright Freezer DUF419W

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I have had this in storage for several years only using it once. Now not working. When I turn the temp dial it will click but the motor will not click in. Does it need freeon perhaps and how do I put it in?

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The motor not clicking in is probably electrical internally in the motor...even with the system being sealed it is not a good thing for the motor to be sitting and not running at all for years...not to mention that there is also a relay and t-stat invoved there that may not be contacting properly to send the proper voltage to the motor.
In short, I do not believe that it is a refrigeration system problem, but an electrical problem somewhere...
Start at the power terminals of the compressor and work backwards till you find voltage...that will give you the culprit.


Posted on May 01, 2010


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We are trying to use our White Mountain Electric Ice Cream Maker for the first time. We put eveything together but when we turn it on the motor makes a buzzing type sound but we can not tell if the dasher...

I am intimately familiar with the 6 qt electric model, so let me give it a whirl. Our church uses 5 of these things to make 90 gallons of ice cream for the church ice cream social each summer, so they do hold up.

Your problem could be several things. The first thing I would do is to take the drive unit by itself and plug it in to the electrical outlet and see if it makes the same noise as when totally assembled. If it does, we'll deal with that in a minute. If it worked okay disconnected, then there's something binding in the dasher or the pivot piece in the bottom of the wood bucket. Once the mix is in the stainless canister and centered on the pivot bump, the dasher spindle that sticks out from the top of the canister lid fits in a certain way and then you must rotate the canister to get the lid to properly seat in the drive unit. Once all that is in place, it should clamp down properly on the bucket.

If the motor sounds the same as when assembled, then you could check to see if there's any lubricant in the gear housing(yellow metal thing the motor sits on). It's just a couple of screws to remove to take a peek. White mountain will get you a new motor assembly for a $10 shipping fee if you can produce a copy of the original sales receipt. the warranty is good for 5 years. Call 800-343-0065(old number but should stil be good).

One tip on making ice cream; when you get it going, don't cool the mixture too quickly as it makes the product really icy tasting and sort of "crunchy". If you get really crazy, monitor the temperature of the brine with an infrared temp gun or one of those thermometers with the remote probes. 8-12 degrees Fareinheit is ideal and that can be achieved by using a 5-1 ratio of ice to salt. If the temp gets below that, add some water or more ice. If the temp isn't getting down to 12 degrees, then add more salt. a cup of salt is usually good for about a 5 degree drop. Make sure you use the Morton Rock salt in the red box at the store. Water softener salt and regular table salt will either melt too slowly or too quickly for best results. Also make sure your ice has been at least partially crushed or it won't melt fast enough. Cubes need al ot of crushing, and even the ice from the convenience stor needs a wooden mallet taken to it before using. We had an old Alaskan ahand cranked ice crusher that worked perfectly. It was made back in the ealry 1900's. bought it on ebay for like $30. Our recipe comes out perfect after about 17-20 minutes of churning. the white mountain motor is strong enough that it will keep on spinning the product until it tuns it into butter, so a timer is critical for best results. Great ice crema making info on the web from the Universitry of Guelph in Ontario Canada.

Good luck


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My freezer is about 2 years old, but has been in storage for about a year and a half. The green light comes on, and the motor is running, but it will not get cold or even cool.

Hi ndntwiggy,
Ngafm at your service

Your said,your freezer is about 2 years old, but has been in storage for about a year and a half.
And the green light comes on, and the motor is running, but it will not get cold or even cool.

When a compressor is not run for more than a year, or 2 years there is a possibility that the seals dried out from non use and the freon leaked out.
Compressors have oil in them that when run even once a month will lubricate the seals and keep them soft and moist! .
Just like in the older cars from the 1960's or 70's the air conditioners had to be run once a month even in the winter to keep the seals lubricated or they lost the freon!
Then they started to make the defroster turn the compressor on as to lubricate the seals every time it rained or snowed and you needed the defrosters and this serviced the compressor as in todays cars.!
So you need service to fix it and more than likely it's out of freon refrigerant .
Let me know your end results.
Please give me a good rating for my accurate advice,
before you sign out of our site.
thank You ngafm

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