Question about 3Com NBX 3102 IP Phone

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When someone call 3Com NBX 3102 IP Phone we cannot hear them talking, but they can hear us. I tried it on three 3Com systems and same thing happens. We get problems like these often and we are just throwing the 6 -8 month old phones away (they are still brand new). Does the phone memory need to flush or what can be done if anything?

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If the phones are only 6-8 months old you should be calling 3Com. those phones have a 1 year warranty and once you register them they will help you troubleshoot and replace them if needed. Can you provide more detail? Do you have any network issues while this is happening? Does speakerphone work but the handset doesn't?

Posted on Jul 26, 2010

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1 Answer

Reset 3com 3102


Hi Chirag,

On the web interface, use
1 Click System Maintenance > Purge Data.
2 Click Purge Database
This ll do fact reset.

HTH
-Karthik.

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1 Answer

3com 3102 not working


try 192.168.2.1 / 192.168.2.0 / 192.168.0.1

hope it works.

enjoy

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1 Answer

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As long as someone hasn't been poking around in the phone system, this is a phone company issue. I have seen this many times and it has always been a carrier issue. Typically with PRI's or integrated access analog lines.

May 08, 2012 | 3Com NBX 3102 IP Phone

1 Answer

No network problems 3com phones can't get connected to dhcp


Assuming you are talking about remote phones, you need to program the NCP (call processor) IP into the phones manually or add option 187 to your DHCP scope. The phones are able to DHCP the just also need to know what the IP address of the phone system to connect to is. If the phones are on your local network then this is all unnecessary. They work at layer 2 locally and don't need to use an IP address or DHCP.

May 27, 2010 | 3Com NBX 3102 IP Phone

1 Answer

Cant connect additional 3102 to nbx. Please help!


3102 phones require group 2 licenses purchased from an authorized NBX reseller. if you don't have enough the system will not allow the phone to be discovered. You can check this unler the licenses tab while logged into the phone system as administrator.

Jun 25, 2009 | 3Com NBX 3102 IP Phone

1 Answer

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Delete the MAc Address from the system and delete the user account. Re add the phone.

Feb 12, 2009 | 3Com NBX 2102 IP Phone

1 Answer

NBX 3102 Headset jack stops working


You should be using a plantronics a-10 interface cable if you are using hardwire headsets. get rid of the m-20 amplifiers. I support 280 of these phones and the best solution is to replace the phone. Power cycling the phone will help for a while but the problem will come back.

Feb 02, 2009 | 3Com NBX 3102 IP Phone

2 Answers

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The problem is licensing for a 3102 phone. I doubt an old NBX 100 has a group 2 license. The 3102 requires a license to run unlike the 1102 or 2102.

Jan 07, 2009 | 3Com NBX 3102 IP Phone

1 Answer

3COM PHONE BLOCKING CALLS


You have to log into the system as Admin and enable CO COdes for the CLass of Service you are in. Its easy, at least the Admin should be able to do it.

Apr 11, 2008 | 3Com NBX 3102 IP Phone

2 Answers

Roll back phone software


The phone is in a continuous because it is trying to connect to the NBX. You need to make sure it is on the same network as the NBX. Also, within the NBX you need to make sure Auto-Discovery is enabled. You also need to check how many group 2 licenses you have, as this phone requires one to run on the NBX.

Aug 31, 2007 | 3Com NBX 3102 IP Phone

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