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I have a document that will not delete from the queu. HP6180. How can I fix this?

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Hello

This is quite easily solved.


1. open the queue.
2. click file, then cancel all documents
3. wait 10 seconds.
4. press and hold the windows key and then press R, the run menu opens. Write: services.msc
5.in the services window find Printer spooler.
6.right click on printer spooler and select restart.
7. open the queue again, hit F5 button on the keyboard to refresh.
8. open file, and then cancel all again.
9. repeat the restart of the spooler service
10. open the queue, hit F5 again, the document should have dissapeared. if not, then repeat once more.


I've done this many times and I know it works. Let me know if you need further assistance.

Posted on Apr 29, 2010

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What to do if after canceling the printing in queue document its status is still showing deleting ?


Give it a few minutes. Sometimes it takes awhile to delete the document.

If that fails, turn off the printer, wait a minute, then turn it back on. The document should be deleted.

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I have a manul I'm wanting to print, but now I don't want to print it. How do I stop it? And also it is printing little boxes (Not the words) What do I do about that?


Runaway print jobs are always a pain! First, power off your printer to stop it from wasting paper. If the power button doesn't work, pull its plug. That will stop the printing for now but your print job will probably restart when the power is resumed.

Whether you are using a PC or Mac, documents that you send to the printer are managed by a printer management service which is responsible for printing documents in the correct order and handling any printer problems that occur. When the printer is turned off, any documents you print will be saved (queued) for printing when the printer starts again. To fix your runaway printing problem you simply need to delete the copy of your large document that is still queued for printing.

On Windows you will see a small icon on the toolbar at the bottom right of your screen that looks like a printer. When you click on the icon you should see a window appear which has the name of your printer in the title bar (e.g. HP Deskjet) and a list of any documents waiting to be printed. To delete a print job, simply right-click on the document name in the list and select "Cancel". When asked "are you sure you want to cancel the document" click on YES and the document will be deleted from your printer queue. Repeat this for all documents in the list until it is empty, then you can restart your printer.

The process on a Mac is similar and even easier since you will see a bouncing printer icon with an exclamation point on it on your toolbar. Click on that icon to see the print queue, click on the document you want to delete and press the DELETE key to remove it.

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if your saying they are stuck in queue here is a way to remove them from queue.
At bottom - right of your toolbar (near the windows clock at the bottom) you will see a small printer icon there.
Right click it and choose open all printers.
There you will see all the documents that are queued. Just cancel and delete all the files.
Hope i help. Please give me feedback about my solution thanks.

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Delete Queued Print Job If a print job is corruptand does not print clearly, does not print at all or is preventingother queued jobs from printing, delete the queued job.
  1. On the Windows taskbar, double-click the printer icon located to the left of the time.

    printjobdisappears.gif

  2. At the Printer window, select the print job, under 'Document Name' column, to highlight it.

  3. From the 'Document' menu, select 'Cancel'.

  4. Repeat steps two and three to cancel another print job.

  5. Ifthe print job cannot be cancelled or will not stop printing, shut downthe compuer, disconnect the printer cable and then restart the computer.
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    2. Shut down the computer.
    3. Disconnect the printer cable (USB or parallel cable).
    4. Restart the computer.
    5. If a message window appears asking to cancel printing, select 'Yes'.
    6. Verifythe printer icon no longer appears on the Windows taskbar. If the iconappears, double-click it and cancel the remaining print jobs asinstructed on steps two and three.
    7. After all print jobs have been cancelled, reconnect the cable to the printer and then try to print again.

  6. Ifthe print job does not complete, it may be necessary to disconnect theprinter cable, power off and on the printer and then reconnecting thecable.

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Please check the following items:
Check item 1:
The cable may not be securely connected between a printer and a computer, or be about to be unconnected.
Check that the cable is securely inserted into the ports of the printer and the computer respectively.
If a USB hub is used, connect the printer and the computer directly.

Check item 2:
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Check item 3:
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Please check the following items:
Check item 1:
The cable may not be securely connected between a printer and a computer, or be about to be unconnected.
Check that the cable is securely inserted into the ports of the printer and the computer respectively.
If a USB hub is used, connect the printer and the computer directly.

Check item 2:
Print jobs may be queued.
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Check item 3:
The computer settings may not be corrected.
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