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Unable to communicate with the server - my Lan led is orange

My Castelle fax is unable to communicate with the server. I changed my network cable, I changed the port on the switch, the Lan led still orange and the led alert is red. I'm able to ping the IP address on the network.

This is the message that I get

CPI Error No. : -2221
CPI Error : Network communication error (Client timeout). FaxPress client is unable to communicate with the server. If this problem persists, please notify your system administrator.
File : D:\faxpress6.3\Faxpress\Client\Faxmain\Source\Server.cpp
Line No. : 561

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