Question about Compaq Presario 5000 PC Desktop

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Usb ports stopped working

I have a compaq presario 5000.
The usb ports stopped working.
Ive reinstalled the drivers.
The computer recognizes with a beep when i plug in a memory stick but will not recognize it in control panel or any other program to access it.

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Hi thedrogue429. it would be hard to tell if it's a hardware or a software problem because you hear something when you connect. You will have to try with other USB devices to see. In case you DID try with other devices and none of them worked. Get a PCI usb card. They cost prob $10 and you can install it yourself. It's really easy. In case that doesnt work you will need to reinstall Windows but anyways you will have more USB ports. I hope this helps and dont forget to rate and give positive feedback for our free support today. Thank you :D

Posted on Apr 29, 2010

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