Question about Jenn-Air JES9860 Electric Kitchen Range

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I have a jenn-air model# jes9900bab, the key pad is not working at all.

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Posted on Jan 02, 2017

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follow up to the above by Kaseymoe - the solution was replacement of the Membrane Switch Assemble - what I'd call the touchpad. It's the entire, full width front of the over controls - white panel with the oven controls.

I was able to get a replacement from Marcone - a parts distributor. Sine I read here that his is a repeat problem i took out Marcone's Lifetime Warranty. That cost an extra $24 but if the part ever fails again and no matter how many times I've alread paid for the next and the next and the next panels so that's good.

All access is from the front panel - look under it to remove 8 screws then I had to slide the entire range out from the counter to remove the side triangular trim pieces and get access to the panel. Knobs and computer module come off the original panel and go on the replacement. If you're not got at remember which screws go where make a sketch and keep track of the disassembly. It's reasonably straightforward but i managed to have to do parts ot it twice in the reassembly stage.

The part was $161 from Marcone in Nov 2008. The optional warranty $24.

rjw in Kansas City MO

Posted on Nov 26, 2008

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SOURCE: The touch pad on my Jenn Air Model JES9800BAF does

All burners work fine, clock display is blank, if the oven isn't working either, your display / control board is shorted out

Posted on Nov 13, 2009

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SOURCE: My Jenn-Air range was delivered several months ago.

here ya go...


Posted on Apr 25, 2010

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