Question about LG 24 in. LD-12BS6 Stainless Steel Free-standing Dishwasher

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Water held in bottom of washer, is this normal?

We've just bought a house with what appears to be with this dishwasher, I have no manual and don't understand why water would be held in the base of the washer. Can you help pls? Only used it a few times so far and just noticed the last two uses. Could it have something to do with different cycles.
Samantha.

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Hi Samantha. Unfortunately in every house purchase which I've had dealings with where free-standing appliances have been "generously" left behind, they're usually faulty or non-functional.

In your case, the problem is compounded by the fact that it's an LG LD-12BS6. LG make some good products, but dishwashers aren't their strength. Your model is very poorly designed with a number of functional design flaws which LG refused to acknowledge during the (short) production run. They're difficult to get spares for and spares are very over-priced. Worst of all, even when brand new and working, it was one of the worst-performing dishwashers that I've ever had dealings with and simply didn't clean very well regardless of which brand of dishwasher powder/tablet I tried (I used to sell/rent/repair tv's and household appliances). Customer service from LG's domestic appliance division (in the UK) was also pretty awful on the numerous times I tried using it.

In short, even if your appliance is fixable I'd strongly suggest that you don't bother. Bosch dishwashers are excellent and can be bought fairly cheaply if you don't mind used ones but buy the newest ones you can afford. Faults can be expensive to fix, but the parts are readily available for most models over the last seven years and they simply don't go wrong that often.

Regarding your current unit, you've just moved so money is tight and you'll want to avoid buying another for the time being if possible, so check that the drain which the water outlet fits into is not blocked and that the outlet hose is not kinked or blocked. Then check the drain at the bottom of the machine and clean the filters and remove any debris which you encounter. It seems that your machine works but just has a puddle at the bottom so after checking what I've mentioned, run the machine hot and empty with a dishwasher cleaning tablet/bottle/powder inside: it may take a couple of goes if the machine is very clogged, but the idea is that the caustic soda in the cleaner will remove any greasy fat blockages in the inaccessible parts of the drain mechanism.

If this doesn't work, then all you've lost is the cost of the dishwasher cleaner: anything else requires an investment of parts and labour which your machine simply doesn't justify. It's not just my experience of your machine which has been bad, click here. You can also download a free user guide if you click here.

Good luck and I hope that even if I haven't provided a fix I've managed to help you waste money on a lost cause. Please take a moment to rate my answer or add comments if there's anything else about your machine which you'd like to ask.

Posted on Apr 29, 2010

  • Obertelli
    Obertelli Apr 29, 2010

    Sorry, forgot to mention something else: make sure that the machine is perfectly level: the feet are adjustable. The user manual link which I've provided shows you how to do this.

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Posted on Jan 02, 2017

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Hi Scott. It appears you have the same dishwasher as mine bought in 2010- it worked sporadically for several years. I bought one year warranty ($289) in Feb2014 . Over 2 months, service technicians replaced 3 parts (user control board, motor control board and water sensor) hoping that each would fix it. They told me to run hot water before starting a wash cycle. Dish washing cycle failures were still sporadic and it finally lost all power in May2014. Service techs would not come out so I confirmed house power supply with a multimeter and then took the door apart to access the latch. I determined the latch kill circuit was not assembled properly and it had carbon buildup which I scraped off.

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