Hello i have the aforementioned printer/fax which i cant send or receive faxes to /from...i tried a test fax from work to home and have never received a fax since ive had it..can you help me please to set this up please....
I tried this: First, press the Fax button at the left.
Then, press the"settings" button to the right of the little screen.
Then, press the "menu" button to the right of the little screen.
The screen will then display a series of options that you can move through by using the triangular arrow keys that surround the "OK" button. Make your slections, pressing "OK" to keep what you want.
When done, press the "back" button to the right of the little screen until you return to the little screen's "home page" for teh fax.
I just did this and I hope it will work -- it sure makes sense that it ought to.
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We have the same problem and the fax will send and receive only if the printer cord is pulled out of the back of the printer. I just keep the printer cord pulled out and put it back in only when I need to print a document from the comptuer.
Display the fax menu and then select Print Report\List and print the Users Data List. Check the setting of the ECM TX setting. If this is ON turn it OFF. This is the Error Correction Mode setting, probability is the fax you are sending to is not ECM compatible. The MP830 is suppose to automatically send in standard mode if receiving machine is not ECM compatible however I am not sure how well this works. Turn the ECM setting off by displaying the Fax Menu and then select Maintenance\Settings, Device Settings, Fax Settings, TX settings, ECM TX.