Question about Lexmark Office Equipment & Supplies

1 Answer

I have a Lexmark Fax machine Model # 4437-001. I am able to send Fax's, however when someone sends me a fax it says on the display to press 0 or 9 to receive. I would like it to receive when I am not at home. What do I need to do?

Posted by on

  • 1 more comment 
  • stephjenniso Apr 29, 2010

    I am not finding the Productivity Studio icon--I have a MACBOOK.

  • stephjenniso Apr 29, 2010

    I am still not understanding how to find where the setting are since I can't find the icon.

  • stephjenniso Apr 29, 2010

    Can we continue this tom? I'm tired and need to go to bed. I appreciate your help, but still need to resolve this issue.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,924 Answers

Receiving a fax automatically
1 From the desktop, double-click the Productivity Studio icon.
2 From the Settings area in the left pane of the Welcome screen, click Setup and manage faxes.
3 From the “I Want To” menu, click Adjust speed dial list and other fax settings.
4 Click the Ringing and Answering tab.
5 From the “Automatically answer incoming calls as a fax” area, select On from the Auto Answer drop-down list.
6 To turn the Auto Answer feature on and off at scheduled times, select the settings you want from the drop-down
lists.
7 To set the number of telephone rings before the printer automatically receives faxes, select a setting from the
“Pick-up on the” drop-down list in the “Answering on your phone line type” area.
8 Click OK to save the settings.

this settings can be a little different cause i got them from a slightly different LexMark.(a few numbers ) ..but I guess if it is set with software from computer this is the issue ...you have to turn on the automatic answer and make the rest of the settings by your will and need..(see that it can even be set to answer automatically only from certain hours interval..and be manually the rest of the time)

Posted on Apr 29, 2010

  • 2 more comments 
  • Catalin Turcu
    Catalin Turcu Apr 29, 2010

    in this case follow the same settings from the software that masters the feature ...(the program that yo use to receive and send faxes.....I even sow that the key for answer in windows is 9 also ..so the settings will not be different ...what you have to look for its options or settings..after that the ringing and answering ..and there you will find your way ..

  • Catalin Turcu
    Catalin Turcu Apr 29, 2010

    than try to look for fax...in the programs folder...and there initiate and see if it has settings ...
    the program Im talking about is the actual manager that you used to install the fax function ...in windows is called productivity studio...probably the same her e...but Im not sure ..I never worked this kinda faxes on Mac ..but if you use it ..it has to be there ..or at least a equivalent program ...it is the program u use for receiving and sending faxes.....I will take a look on their site to see for sure ..but mean while look in the programs folder..you might be surprised and find it by the same name ..


  • Catalin Turcu
    Catalin Turcu Apr 29, 2010

    to be sure ..try to make a search by program's name ..to see if you have it installed...if you do not find it and I find that it is a version for Mac..I will send a download link ..maybe you just installed the driver and use it auto...but the fact that asks for 9 key to answer..lead me to think that is the same manager ..

  • Catalin Turcu
    Catalin Turcu Apr 29, 2010

    lets leave it like this...and I will search to see if there is any other related informations ..and we will see in a few hours...9Im in Europe and it is morning ) ..so ..when you get back ..send me a comment and we will see whats next ..Good night !

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Lexmark Productivity Suite --the faxes don't go through -- error message


Are you able to send faxes when using the printer operator panel - not through Lexmark Productivity Suite application on your computer? Are you able to receive faxes without any problems? Make sure the fax line where the printer is connected is working properly. It could be a signal quality in the connection.
You can also try to decrease the transmission speed when sending faxes. On your printer operator panel:
  1. Press the Fax button, then press Options 15 times to get to ADVANCED FAX.
  2. Press Select.
  3. Press Options ten times until MAX SEND SPEED appears on the LCD display.
  4. Change it to 9600 BPS using the - (left arrow) button.
  5. Press Select.
Try to send your fax again.
Source: Problems Sending a Fax to Specific Fax Machines

Jun 23, 2011 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

How do you load a lexmark X5650 all in one printer, copy, photo, scan, and fax? I am trying to figure out how to load the fax to send the fax to someone.


Sending a fax using the printer control panel:
  1. Make sure the printer is on and is connected to a working phone line.
  2. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the
    scanner glass.
  3. From the printer control panel, press the Fax button.
  4. Enter a fax number, or press Address Book to select a number from the Speed Dial or Group Dial list.
  5. Press Color or Black to select a color or black-and-white fax.
  6. Press Start to send the fax job.
Source: Lexmark 5600-6600 Series Fax Guide

May 06, 2011 | Lexmark X5650 ALL-IN-ONE PRINTER

1 Answer

Can't send faxes. Dials Ok but no connection to send fax


If you are unable to send the faxes, please try decreasing the modem speed and disabling the "Error Correction Mode." To decrease the modem speed, please follow the steps given below:

1. Press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 10 times till it reads "Max Send Speed."

5. Now press the "Right Arrow" button and choose "9600 bps."

6. Press the "Select" button.

To disable "Error Correction," please follow the steps given below:

1. Please press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 11 times till it reads "Error Correction."

5. Now press the "Right Arrow" button and choose "NO."

6. Press the "Select" button.

May 19, 2009 | Lexmark X4270 All-in-One Multifunction...

1 Answer

Can send faxes but cannot receive - shuts off after 2 rings


If you are unable to send the faxes, please try decreasing the modem speed and disabling the "Error Correction Mode." To decrease the modem speed, please follow the steps given below:

1. Press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 10 times till it reads "Max Send Speed."

5. Now press the "Right Arrow" button and choose "9600 bps."

6. Press the "Select" button.

To disable "Error Correction," please follow the steps given below:

1. Please press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 11 times till it reads "Error Correction."

5. Now press the "Right Arrow" button and choose "NO."

6. Press the "Select" button.

Apr 19, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Not receiving fax on my Lexmark X6570 coming from a computer


on a lexmark if someone send you a fax ,first the machine has to be in fax mode ,then when the phone start ringing you have to press the start button or #9 button

Oct 03, 2008 | Office Equipment & Supplies

1 Answer

CAN NOT OPERATE FAX


Is your model the x5150? if so i verified with lexmark and determined that your machine does not have faxing ability. in order to fax with your machine you would need a 3rd party program that can fax over the web (ex. Winfax)

Jun 21, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Fax problem


Pending faxes are faxes whose transmission has been delayed either deliberately or unintentionally. Normally, when a fax cannot be sent at the first attempt, the fax machine will redial the recipient's number. If you choose to delay sending a fax, the machine will send it at the time you select for transmission. During the delay period and at any point up to completion of the call, you can cancel the delayed transmission by deleting the fax from the Pending Faxes queue. To do this:

Press the Fax button on the operator panel and then press Options (once only). The Pending Faxes menu will be displayed.
Press Select. If a fax is pending, the printer will display Cancel Fax (the fax number you dialed appears below these words).
Press Select to delete the pending fax.
In response to the Are you sure? prompt, press 1 for Yes ( 2=No).
Press Options (once only). The Pending Faxes menu will now display None.

Feb 16, 2008 | Lexmark X4270 All-In-One InkJet Printer

6 Answers

Hi, Remote Fax Error being displayed


As some fax machines are not capable of receiving color faxes, legal size faxes, or faxes at 200x200 dpi resolution, make sure you are sending an A4 or letter size (not legal size) page at standard resolution:
Press the Black button for a black-and-white fax. Press the Quality button to check the selected resolution.
Make sure the All-In-One has enough memory free when you want to save the scanned documents into memory before sending the fax. Please refer to the following document: Click here to link to the relevant document.
Note: The scanned documents will only be saved in the memory before the whole fax is sent if the Scan Before Dial option is turned on. (This is the factory default.) Up to 50 black-and-white fax pages can be stored in memory at standard resolution when there are no pending faxes in the queue.
Turn off the Scan Before Dial option by pressing the following keys on the operator panel:
Press the Fax button, then press Options 15 times to get to ADVANCED FAX mode.
Press Select.
Press Options nine times until SCAN BEFORE DIAL appears on the LCD display.
Change the setting from Yes to No using the + (right arrow) button.
Press Select.
Note: The Scan Before Dial option controls whether a document is scanned before a call is dialed. This parameter only applies to a mono fax that uses either 200x100 or 200x200 resolution. Higher resolution mono faxes and all color faxes are scanned after the call is dialed and the receiving machine's capabilities are known.
Lower the fax transmission speed to 14400 or even 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so:
Press the Fax button, then press Options 15 times to get to ADVANCED FAX.
Press Select.
Press Options 10 times until MAX SEND SPEED appears on the LCD display.
Change it to 9600 BPS using the - (left arrow) button.
Press Select.
Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel:
Press the Fax button, then press Options 15 times to get to ADVANCED FAX.
Press Select.
Press Options 11 times until ERROR CORRECTION appears on the LCD display.
Change the setting from On to Off using the + (right arrow) button.
Press Select.
Note: Turning off this option makes it possible to receive a fax when the receiver fax machine does not support certain error correction modes. The X6100 Series only supports 1-D MH encoding with the error correction. Fax transmissions without ECM and other ECM types can result in bad quality on the received page.

Dec 19, 2007 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Hi, Remote Fax Error being displayed


NOTE this option may vary to printer try USING OPTIONS TO SET CHANGES


To resolve the problem, try the steps below. After each step, try to send a fax again.

1. As some fax machines are not capable of receiving color faxes, legal size faxes, or faxes at 200x200 dpi resolution, make sure you are sending an A4 or letter size (not legal size) page at standard resolution:
* Press the Black button for a black-and-white fax. Press the Quality button to check the selected resolution.
2. Make sure the All-In-One has enough memory free when you want to save the scanned documents into memory before sending the fax. Please refer to the following document: Click here to link to the relevant document.
Note: The scanned documents will only be saved in the memory before the whole fax is sent if the Scan Before Dial option is turned on. (This is the factory default.) Up to 50 black-and-white fax pages can be stored in memory at standard resolution when there are no pending faxes in the queue.
3. Turn off the Scan Before Dial option by pressing the following keys on the operator panel:
1. Press the Fax button, then press Options untill u see ADVANCED FAX mode.
2. Press Select.
3. Press Options nine times until SCAN BEFORE DIAL appears on the LCD display.
4. Change the setting from Yes to No using the + (right arrow) button.
5. Press Select.
Note: The Scan Before Dial option controls whether a document is scanned before a call is dialed. This parameter only applies to a mono fax that uses either 200x100 or 200x200 resolution. Higher resolution mono faxes and all color faxes are scanned after the call is dialed and the receiving machine's capabilities are known.
4. Lower the fax transmission speed 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so:
1. Press the Fax button, then press Options untill u see ADVANCED FAX.
2. Press Select.
3. Press Options untill u see until MAX SEND SPEED appears on the LCD display.
4. Change it to 9600 BPS using the - (left arrow) button.
5. Press Select.
5. Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel:
1. Press the Fax button, then press untill u see to get to ADVANCED FAX.
2. Press Select.
3. Press untill u see ERROR CORRECTION appears on the LCD display.
4. Change the setting from On to Off using the + (right arrow) button.
5. Press Select.

Nov 16, 2007 | Lexmark X4270 All-In-One InkJet Printer

2 Answers

Cannot recieve faxes


I just spoke with customer service live chat.
-press the "Fax Mode" button
-press the menu button
-The Fax menu screen will be displayed
-press down arrow button 5 times until the screen displays "Ringing and Answering."
-press the select button
-the display will show the "Ringing and Answering menu
-press down arrow button 4 times untip "Pick-up On?" is highlighted
-press the right arrow button 2 times until the screen displays "1st ring"
-press the "select" button and now "1st ring" will be set as the default.

Apr 01, 2007 | Lexmark X8350 Print, Scan, Copy and Fax...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

35 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18392 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...