Question about Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune TL locked lid light stays lit

My Neptune TL has the light indicating a locked lid, yet you can open and close the lid, but I cannot get the washer to start....any ideas?

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  • foxste Apr 29, 2010

    The model is FAV6800AWW, Maytag Neptune TL top load

  • FAV6800A FAV9800A
    FAV6800A FAV9800A May 11, 2010

    Hello foxste, Have you power cycled the 120VAC to the washer? If not give that a try. If that doesn?t clear the Locked Green LED on the Console we would have to troubleshoot and find out if this is a failed Control Board or improper signaling from the Left and Right hand Lid Locks to the Control Board. How deep are you prepared to go with troubleshooting? It would involve removing the right hand Lid Lock Plug for starters. Both Lid Locks signal back to the Control Board in parallel for ?Lid Is Locked? the green LED light for Locked indication on the washer Console. If the Power cycle to the machine did not clear the issue we would need to roll up our sleeves and start troubleshooting or call in a repair service. I prefer to roll up our sleeves. Can you let me know if you want to DIY the fix and if so do you have a Digital Volt Meter for making low voltage measurements if we had to? Rich

  • FAV6800A FAV9800A
    FAV6800A FAV9800A May 11, 2010

    Is your machine a FAV6800A or FAV9800A TL? If you could confirm the model number.

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Foxste
I will give you a few things to try that are non technical and let’s see if the Control Board will let you in Service Mode. If so we will try lock and unlock the washer in Service Mode.
The Service Manual for reference. Sears Parts Direct for reference.
Let enter Service Mode;
Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Board Output Test
While in Service Mode, pressing the Delicates key will begin the Board Output Test. This test turns on a
specified output after a key press. (Pressing the Delicates key again cancels the test.) All outputs
will be turned off after five (5) minutes.

Now Press the Colors / Jeans key this should lock the Left and Right Lid Locks….. did it?

If the lid locked now press the Extra Rinse Key and this should Unlock the Left and Right Lid Locks….. did it?


Let me know and we will go from there. I’m trying to get a feel for what Control Board functionality you have……Rich

Posted on Apr 30, 2010

  • sallywms
    sallywms May 22, 2012

    This worked for my locked lid -- thank you!!!

  • ttred
    ttred Jan 17, 2016

    followed instructions - locks work - light is still on

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Maytag neptune tl...shows op code but the lid is closed and locked and will not unlock.


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If you get no help at this forum Google This ""Neptune TL Washer FAV6800AWW""

5th post down you will find the SM and support for the "OP" error code. You have lost signaling thru the Left Hand Lid Lock............DH1200s

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Maytag Neptune FAV6800AW Top Load Washer Code reads "OP" what does this mean?


Go here Neptune TL Washer FAV6800AWW

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Maytage Neptune TL gives od error code. Tried unplugging the machine. Tried many things, but nothing is working.


Could be loss of signaling thru the left hand Lid lock;

Google "Sticky Neptune TL Washer FAV6800AWW" for the Service Manual and support for troubleshooting the OD error code.

Mar 09, 2011 | Maytag Neptune FAV6800AW Top Load Washer

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I have a Maytag Neptune TL washing machine, it runs almost all the way through they cycle but on the last spin cycle it stops and the digital display shows LO. Can you help me?


LO error code:

Locked: Lid has failed to unlock -

the machine has repeatedly tried to

unlock the lid. Push lid closed to

make sure nothing from the inside is

pressing against the lid, preventing

unlocking.

Is that the issue? Have the Lid locks failed to release and you can't open the Lid?

Or have the Lid Locks released so you can open the washer lid but the error code LO remains?

If you want to DIY I will help you.

Google this Neptune TL Washer FAV6800AWW

This is a DIY Appliance repair forum no cost and you can get the Service Manual from this site.

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues with the machine.

In that Sticky are other what I find to be common Service Repair notes for issues with the machine.

If you need help post in the Maytag/Magic Chef/Admiral/Jenn-Air forum with your issue and we will try to help. No cost to you for the support..........D*ick

Mar 03, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

The lock light flashes and the machine continues to try and lock even though it appears to be locked...stops filling Maytag neptune TL


Are you up for troubleshooting? I will try to keep it low tech.


Do both Lid locks remain locked (you can't open the lid ) and you just have the Locked LED is flashing?


I'm assuming if you hit the OFF key the machine will unlock is that correct?


If so I feel you have lost signaling thru the lid locks possible do to corrision. We would start on the Left Hand lid lock which would require removal and very carefully opening up the case halves of that lid lock.

Here is a pic of what we might find inside...... some corrision;

ce9d188.jpg

f6ab954.jpg
Let me know if you want to try to DIY the fix?

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

Rich

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Maytag neptune tl code od


You have lost signaling from the Left Hand Lock. The washer has not see the lid go open thru the signaling with the magnetic reed relay in the Left Hand Lid Lock.

See if this post will help you Left Hand Lid Lock Troubleshooting

The p/n for the Left Hand Lid Lock is 25001048
Some other handy links. The Service Manual for reference. Sears Parts Direct for reference..........Rich

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The washer lid is open. The lid must be closed to start cycle. Close the lid and press Start/Pause.

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