Question about HP LaserJet 2820 Printer

2 Answers

Hi there, My HP2920 printer stopped working in the middle of a print job and displayed the "replace supplies" message, so I hit the button next to the exclamation mark which caused it to roll to the "cyan" toner. I replaced the cyan toner, but I'm still getting the error code, and I can't do anything else from this point, including going to the reports feature to see what supplies are depleted. I'm also not seeing it on the network after plugging in the ethernet line, so I can't go to the IP address and see what's going on there either. Thanks for your help in advance.

Posted by on

  • donna450 Apr 29, 2010

    Yes....But it looks like I've solved the problem via another post on here...I wasn't aware that the the display shows the supplies status as well (the little icons represent the toner colors with the bars above showing the amount remaining in each---the drum is the last icon on the right); According to the status bars, I ran out of three colors at once (highly unusual, particularly since I hadn't printed anything in color), black, cyan and magenta, so I was able to scroll through the colors and replace them one by one by pressing the button below the exclamation point.

    Thanks anyway,

    :-)

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 493 Answers

Hello,
I think the best solution for this problem is to download the " Full Software Solution" by clicking here. It should help the printer to recognize the new toner.
Hope this helps

Posted on Apr 29, 2010

  • Ibrahim OKTAY
    Ibrahim OKTAY Apr 29, 2010

    I'm pleased to hear that you have solved the problem. I still think you can download that file just in case of other problems that may occur later.

  • Ibrahim OKTAY
    Ibrahim OKTAY May 18, 2010

    Hi Donna,

    You did not answer my comments.

    Is your problem solved? If not waiting your comments.

    If solved the question seems open and pending, would you please accept the solution to close the issue.

    Thank you. Take care.

×

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Expert
  • 341 Answers

Have you tried restarting the printer?

Posted on Apr 29, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Lexmark T640 LCD blank..


To check if this is a hardware issue, please print a menu settings page. The purpose of this diagnostic is to check if this is a software issue or a hardware issue.



1. Press Menu to display Menus.
2. Press "down" until the "check" appears next to Reports.
3. Press "Check".
4. Press "down" until the "check" appears next to Menu Settings Page.
5. Press "check".
The message Printing Menus Settings appears on the display.
The printer returns to the Ready state after the menu settings page prints.


If the menu settings page printed without the dots, this would be a software issue. In that case, please call our Technical Support Hotline on (800) 539-6275.

Aug 17, 2012 | Lexmark T640 Laser Printer

1 Answer

Printer displaying E 2 2


Hi hatti

The E22 is the error is displayed in Canon printers. And it relates to waste ink pad full. follow the correct instructions for perfect results.

Canon waste ink tank problem.
1. Change the waste ink absorber

2. Reset waste ink tank counter

Go to the service menu;

1. With the printer power OFF , press the Power button while pressing and holding the Stop/ Reset button.
NEXT
2. When the Power is ON, hit the Stop/Reset button 2 times while pressing and holding the Power button.
NEXT
3. When releasing the Power button and the Stop / Reset button , the printer will go into a service mode.
NEXT
4 When the ON-OFF lights in Green, hit the Stop/Reset button the specified number of times according to the function listed in below.
NEXT
Each time the Stop/Reset button is pressed, the LED lights in orange and green, starting with orange.
NEXT
Hit 4 times for waste ink counter reset.

The number of the Reset button pressing LED
0 time ... Green Power off
1 time ... Orange Service pattern print
2 times ... Green EEPROM print
3 times ... Orange EEPROM reset (EEPROM reset)
4 times ... Green Waste ink counter reset
smiley.gif

On the end press POWER button to exit .


Take care.

Aug 23, 2011 | Office Equipment & Supplies

1 Answer

Changed drum July 2010, display panel continued to say change drum, but was printing fine until now the printer stops printing in the middle of a report, I have to open and shut the "hood"...


When you change the drum you must reset the drum count.
1: press ONLINE button once. The lcd display will read offline.
2: press MENU button until the lcd display reads MAINT. Menu.
3: press ITEM+ button twice. The lcd display will read drum count reset.
4: press SELECT button once. this will save the drum count reset.
5: press ONLINE button once. You will notice the Change Drum Message
has disappeared. You should be able to print at this time.

Good Luck

Feb 23, 2011 | OKI B4350 Laser Printer

2 Answers

Hi! I am getting a "replace toner yellow" error message. The orange lightning bolt error light is on too. Do I need to replace the yellow toner to print in black and white or is there a different error...


Specifically on the Magicolor 5430DL you can print when a cartridge is empty, but this is disabled by default. To enable printing even with a toner cartridge empty.Press the Menu Button, then press the right button until the ENGINE menu appears and press the select button.Next press the right button until TONER appears and press SelectOnce in the Toner Menu the first option should be "EMPTY" if not press the right button until you see "EMPTY" and press Select.There are two options, the default is "STOP" pressing the right button once should change from STOP to CONTINUE.While the display reads "CONTINUE" press Select.You should see the message "CONTINUE is selected"You can now print even when one or more cartridges are empty. However, the lack of the cartridge's color will be noticed in any print jobs calling for that color... (Obviously)

Jun 13, 2010 | Konica Minolta magicolor 5430 DL Laser...

2 Answers

Printing in grayscale


yes u can use it with black and white 

Nov 01, 2008 | Dell 3010cn Laser Printer

4 Answers

Ricoh Aficio 2238c: Fuser Oil Unit


you really can not refill the bottle but I would recommend two things. One find a fuser oil unit on ebay and order it quickly. Next hit the yellow clear modes button, then hit the numbers 1 0 7 , then hold the red clear stop button till the display panel changes. hit copy sp, select 7 data log. now use the page down arrows located in the middle of the disply till you see 7804 push it then go to #10 oil supply and hit execute. this will reset the oil counter and allow you to use the machine till you get the new unit.

Oct 25, 2008 | Ricoh Aficio CL7000 Laser Printer

2 Answers

Officejet d135 - "Supply Expired" error message


HP, in order to sell more ink, monitors the expiration date of the cartridges installed. Solution is either to buy a new unexpired cartridge from HP or to disable the date monitoring built in to the printer. This latter is done by removing the button cell located inside the D135 printer on the left hand side or by simply slipping a thin piece of plastic between button cell and metal contact. You will no longer have date function on printer, but it won't object to expired cartridges either.

Aug 07, 2008 | HP OfficeJet D135 All-In-One InkJet...

2 Answers

Phaser Maintenance Tray Message!


No unfortunatly. That is counted out on a chip with a hard count.
Wish there was.

Apr 02, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Status Monitor informs of Ink levels requiring me to press resume button during and after each print job.


What it means is the tank to collect waste ink (from cleaning etc) is full.
Canon suggest you return ther printer for replacement of the absorbant mat, suggest you scour the web for DIY cures.

Oct 19, 2007 | Canon i9100 InkJet Photo Printer

Not finding what you are looking for?
HP LaserJet 2820 Printer Logo

105 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...