USDTV (Hisense) DB-2010 HD Receiver failed after 1 month.
I purchased a USDTV Hisense DB-2010 HD Receiver, which failed after 1 month, but I have not been unable to get it repaired, because USDTV is no longer in business. The power supply is functioning, but no output HD signal. How can I obtain a "service manual"? How can I get this HD Receiver repaired? Hisense a company in China manufactured the DB-2010 HD Receiver for USDTV. Need help ASAP!
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I'm sorry to hear your hard drive failed. I
would be happy to get you the information you need. Replacements can be
done by contacting us at our main line: 1-800-333-3474. You can also
reach out to me at firstname.lastname@example.org if you would like me to get
that taken care of.
Replacements generally have a cost of $15 for
S&H, and may have an additional cost if purchased and not under any
warranty. We do offer a warranty service called Protection Plan which
is $7 per month and covers purchased and leased equipment, as well as
covering S&H and reducing the cost of technician visits.
The problem is with the HDMI cable this some time make the receiver to lock try to use a RF cable instead this will fix the issue or try to use different video and audio cables mentioned in the manual .
Hey there! Anthony Thomas with DISH Network Customer Service. Unfortunately when a hard drive goes bad or the box itself won't power up, there is no way to recover the recordings. If a hard reset has not helped (unplugging the receiver for a bit and then plug it back in), then the receiver must be replaced to become operational and the recordings are lost. Not good news, but I hope this helps.
You may want to see what it would take to upgrade to a VIP HD DVR, as those can allow an external hard drive between 50 GB and 1 TB to "back up" recordings (activating the feature costs $40). When backed up though, should the receiver ever need replaced it would not be so devastating as the recordings are safely on the external drive, not to mention you can subscribe to HD! When considering the HDD to purchase, this link may help. http://www.dishnetwork.com/SupportSection/setup-ehd
There are common connections to each receiver but there are unique connections also depending on the receiver. Solo receivers have a coax cable coming from the Dish outside connected to Satellite In. Duo receivers and DVR HD receivers have the coax cable that comes from the dish outside that connects to Satellite 1 and Satellite 2 using a splitter. There is also a cable (coax, RCA (yellow, white, red) or component (green, blue, red - video, white, red - audio) or an HDMI if HD) connected from the receiver to the TV 1. For a duo receiver TV 2 may be backfed on the cable coming from the dish outside using diplexers. This may sound confusing but you can call 1-800-333-3474 for assistance.
The 301 is a standard receiver, so it wont give you HD programs. You will have to buy at least 3 HD receivers. (they're about $300 a piece:(). The vip222 HD reciever has 2 tuners so it will allow you to have seperate programs on 2 television.
there is really no way around it. Directv and Tivo are releasing a new receiver in a few months. Or you could purchase a HD dvr. Directv's receivers dont send any guide data thru a RF output, only picture and sound. The recorder you have is great for cable.
yes you can but the 2nd tv wont be in HD. The modulator can be purchased for any electronics store. what it does is turns a composite video signal (yellow, red, white cables) into a coax (screw in cable). it has an composite input that you would connect from the receiver and a coax output that you would connect to the other bedroom tv.
just to check the dvr models are 501 508 510 625 522 722 622. if it is a dvr unplug reciever and reconnect to power if the hard drive has failed an error 311 should appear, in this case receiver will need to be replaced
you can try changing the assigned channel.you should have to put the second T V on a certain channel like channel 72 or 68 or something like that.on the main reveiver you should go into the menu and poke around in the setting until you see a REMOTE ADDRESS option walk through the steps and change the channel that the second TV receives its picture on, you should shoot for channel 62-72.also make sure the hisense is set to a cable input.you can go into the menu on the hisense and go to your settings and change this .it will be on CABLE or ANTENNA.try switching those around.also did you have sound before coming out of the coax output on the hisense? if your not sure then plug a vcr into and make sure the TV is working with different equipment.GOOD LUCK!