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Re: Will not send a fax
There is two things i can think of that can cause this. The number one is if you are using a voip carrier (like vonage or att voip or comcast digital voice) they are usually not compatable with fax machines. You will need either a dedicated fax line or you will need to whats called a fax line from vonage or comcast, or from your voip service. If you are using a phone line test to make sure you have it connected correctly buy simply dialing your cell phone or a friends cell phone (let him know you are going to test) once you do this you will hear a ring and an annoying fax machine tone buzzing in your ear. if this is the case and you do have everthing connected correcly i would put a trouble ticket in with your phone company, to test the line condition of your line (to make sure its not shorting or anything like that)
i hope this helps if there was more information i could do better but hopefully this will help out a bit.
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I imagine you are using a fax to send a copy in which case the printed page goes face down ( the faxing process actually scans the page , turns the data into signal , transmitted by line to the receiver that deciphers the signal and turns it back into readable data
if you put it in printed side up then the receiver will get a blank page as it is blank on the back of the page
Are you able to send faxes when using the printer operator panel - not through Lexmark Productivity Suite application on your computer? Are you able to receive faxes without any problems? Make sure the fax line where the printer is connected is working properly. It could be a signal quality in the connection.
You can also try to decrease the transmission speed when sending faxes. On your printer operator panel:
Press the Fax button, then press Options 15 times to get to ADVANCED FAX.
Press Options ten times until MAX SEND SPEED appears on the LCD display.
Change it to 9600 BPS using the - (left arrow) button.
You need to reset the memory, since previously you have dialed some number, which is not able to connect. So restart the printer. Unplug the printer for 10 minutes and plug back the power to the printer.
dear sir,kindly follow the below instructions Instructions
Ensure that all cables are securely connected. First, make sure that the printer cable connecting your computer to your printer is connected securely. Then, make sure that the power cord is inserted into a wall outlet. Try your print job again after you have ensured that all cables are properly connected.
Clear a paper jam if your printer is not responding or you are receiving a "Paper Jam" error message on your printer. To clear a jam, first open the rear output door by pushing down on the two levers on each side of the door. Opening the rear door simply makes it easier to clear a jam. Open the top cover on the front of the printer by pressing the release button on the right side of the printer. Locate the paper jam and use two hands to gently remove the paper jam. Try your print, scan, fax or copy job again.
Clear stored or saved faxes if you are having trouble sending or receiving faxes. Old faxes may be stuck in the fax queue, which may be causing the printer to not respond. To remove stored faxes, press the "Menu" button on the printer and select "Fax Functions." Then select "Clear Saved Faxes." Wait for the queue to clear and try your fax job again.
Remove paper from the automatic document feeder (ADF) input tray if your scan job is coming out crooked. The ADF input tray can only hold up to 50 sheets at a time. If there are more than 50 sheets in the input tray, the output may appear skewed. Try your scan job again after removing the paper.
Adjust your computer monitor's display settings if your scanned image is not an accurate representation of the original image. This can be done in the "Control Panel" in Windows. Set the settings to the highest possible resolution and try your scan job again.
Perform a power cycle on your printer if the previous steps were unsuccessful. To do this, turn off your printer, then unplug it from the wall. Wait a few minutes and plug the printer back in. Try your print, scan, fax or copy job again.
Try Connecting the Lexmark All-in-One directly to the phone port...but make sure that Do NOT connect any phones to the EXT port. Make sure the Fax receive mode is set to answer the fax after 3 rings. (Press the Fax button on the operator panel and then press Options three times until ANSWER FAX WHEN is displayed. Change the settings using the - or + buttons as appropriate.) If this does not work then do get back for any further help. Thanks
Check the answer mode, you should easily be able to see it in the display when in idle mode.
The CD is not needed for the machine to perform actions not requiring a computer, e.g. sending/recieving faxes.
Also, check the phone cable connection so that it's connected to the LINE outlet, and not the EXT one. Connecting it to the wrong contact would still make the machine ring (as it detects the "call" on the line) but unable to lift the call since the modem communicates only through the LINE port. You could troubleshoot by letting the machine be alone on the line to see if it can send and/or recieve faxes.
Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.
Press the right or left arrow button to select [Receive mode set], then press <OK>.
Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.
FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.
MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls. DRPD: When you have subscribed to a DRPD service with your telephone company.
Press <Stop/Reset> repeatedly to return to fax standby mode.
When sending a double-sided document, set the document on the Platen
Glass. You cannot scan double-sided documents from the ADF.
Sending from the ADF
Adjust the settings for your document as necessary.
Dial the recipient's number using the numeric keys or speed dialing.
Press <Color> for color sending, or <Black> for black & white sending.
When the document was loaded on the Platen Glass:
When the following message is displayed, load the next page on the Platen Glass.
If you have only one sheet to scan, press <OK>..
Press <Color> to send in color, or <Black> to send in black and white.
IMPORTANT: If you do not press the same button you pressed in step 5, the machine does not start scanning.
Repeat steps 5a and 5b to scan in all pages of the document.
When the document was loaded in the ADF:
The machine starts sending automatically after the document is scanned in.
Note: Color sending is available only when the recipient's fax machine supports color faxing.
To cancel sending before sending a fax, press <Stop/Reset>.
To cancel memory sending while sending a fax, follow any instructions on the LCD after pressing <Stop/Reset>.
the document remains in the ADF after pressing <Stop/Reset>
during sending a fax, press <OK>. The remaining document is
automatically fed out.
Sending From Your Machine (Manual Sending)
manual sending when you want to talk to the recipient before sending a
document, or if the recipient does not have a fax machine that can
receive automatically. Caution:
With manual sending, you cannot use the Platen Glass to send documents.
You will need to connect a telephone to your machine if you want to talk to the recipient before sending a document.
Follow this procedure:
Connect a telephone to your machine if you want to talk to the recipient before sending a document
Load the document in the ADF.
Sending from the ADF
Adjust the settings for your document as necessary.
You can lift the handset if one is connected to the machine.
Dial the recipient's number using the numeric keys or coded speed dialing.
Talk through the handset to the recipient. (If you hear a high-pitched signal instead of the recipient's voice, go to step 9.)
Ask the recipient to set recipient's fax machine to receive faxes.
you hear a high-pitched signal, press <Color> for color sending,
or <Black> for black & white sending. Then hang up the