Question about Panasonic Lumix DMC-FX100 Digital Camera

1 Answer

Mssg eror: PLEASE TURN CAMERA OFF AND THEN AGAIN

When I turn the camera on, the lcd gives me a message: PLEASE TURN CAMERA OFF AND THEN AGAIN. and when I do, it keeps repeating the same message. Also, when I turn it off the lens does not retrieve.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,831 Answers

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 29, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Not working always show "turn thepower off and on


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.


·Turn off the camera.
·Remove the battery pack.
·Press and hold the power button for 30 seconds.
·Allow the camera to remain without power for 60 seconds.
·Reinsert the battery pack.
·Turn on the camera.



Also try initializing the Camera if you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.

If the issue persists again, service is required. Pleaseclick hearto locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Aug 01, 2011 | Sony Cybershot DSCW310 Digital Camera

2 Answers

When the camera is turned on, the lens goes in and out about 3 times and then the screen displays "Turn the power off and on again". Of course, when I follow these instructions it does the same...


This sounds to me like a lens problem and your camera would need to be serviced. If you're in the East Coast or New York City area give us a call and we'll see what we can do for you. Hope this helps!

Hiram
Photo Tech Repair Service
110 East 13th Street
New York, NY 10003
212-673-8400

Jul 05, 2011 | Sony Cybershot DSCW350 Digital Camera

1 Answer

My camera displays "turn the


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.



·Turn off the camera.
·Remove the battery pack.
·Press and hold the power button for 30 seconds.
·Allow the camera to remain without power for 60 seconds.
·Reinsert the battery pack.
·Turn on the camera.


Also try initializing the Cameraif you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.
If the issue persists again, service is required. Pleaseclick hearto locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Jun 10, 2011 | Sony Cyber-shot DSC-W70 Digital Camera

1 Answer

My sony Camera (DSC -W110) is showing "Turn the power off and on again" while switch on the camera,it appers again & again after switching the camera on and off


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.





· Turn off the camera.

· Remove the battery pack.

· Press and hold the power button for 30 seconds.

· Allow the camera to remain without power for 60 seconds.

· Reinsert the battery pack.

· Turn on the camera.




Also tryinitializing the Cameraif you're able to access the Menu items on the Camera. The Initialize option will be available under Setup or Main settingsSub Menus.

If the issue persists again, service is required. Please click hear to locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Mar 21, 2011 | Sony Cyber-shot DSC-W110 Digital Camera

1 Answer

As soon as i turn it on it beeps and says turn the power off and on again the lens wont move in and out


I'm sorry that the camera display the eror: turn the power off and on again. If turning the power on and off again does not resolve the error message, try doing a power reset. Refer the URL for the information to reset a Cyber-shot® digital still camera back to original factory settings:

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C265373

If the issue is still unresolved, service may be required.

Jan 04, 2011 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Camera turns on, lens cyles (in and out) 3 times, then camera displays a message "Turn the power off and on again" superimposed on the display. Image is not in focus and camera will not take picture, just...


Hi,
This is lens mechanism problem and lens assembly will be replaced to fix the issue.
Lens tries to correct its mechanical error three times then gives up and you see turn power off and on again display in lcd. If camera is under warranty, please call Sony to get it fixed or take camera to local camera repair shop if its out of warranty.
Thanks.

Jun 13, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

2 Answers

Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

1 Answer

Software problem


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.
  • Turn off the camera.
  • Remove the battery pack.
  • Press and hold the power button for 30 seconds.
  • Allow the camera to remain without power for 60 seconds.
  • Reinsert the battery pack.
  • Turn on the camera.

Also try initializing the Camera if you're able to access the Menu items on the Camera. The Initialize option will be available under Setup or Main settings Sub Menus.


If the issue persists again, service is required. Please click hear to locate the service center near your area.

Thanks for understanding. Please let me know if your require any further assistance.

Jun 23, 2008 | Sony Cyber-shot DSC-N1 Digital Camera

1 Answer

When a CompactFlash is loaded, a message of "Card Error. OK" appears and remains on the LCD monitor.


Please follow the procedure below: 1. While the message is displayed, press the center of the controller. 2. The LCD monitor and data panel will turn off . 3. Turn the Main Switch to OFF and remove the CompactFlash card from the camera. 4. If "No Card " message appears at next time the camera is activated in the recording mode, the camera and CompactFlash card are OK. 5. In case that "Card Error. OK" appears again, the CompactFlash card may be faulty. Use other card.

Sep 15, 2005 | Konica Minolta DiMAGE A1 Digital Camera

Not finding what you are looking for?
Panasonic Lumix DMC-FX100 Digital Camera Logo

192 people viewed this question

Ask a Question

Usually answered in minutes!

Top Panasonic Cameras Experts

kakima

Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

The Knight
The Knight

Level 3 Expert

74383 Answers

Are you a Panasonic Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...