Question about HP Photosmart C4180 All-In-One InkJet Printer

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Need help printing customized size envelopes

I am trying to print on envelopes that are 9"long x 6" high. My printer keeps giving me the following message: Paper size or type is incorrect.

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You need to set the preferences in the 'Page Setup" to print envelopes
try this
good luck

Posted on Apr 29, 2010

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You must have a record. hp p1006 printer envelopes hang in print que. I have spent many hours with your staff and the problem hasn't been solved?


Envelpopes should be printed using the feed tray located in the front of the printer not through the paper cassette. Try this: Follow these steps to print on envelopes from a computer running Windows. NOTE: For specific details on formatting text for printing on envelopes, consult the help files in the word processing software. For best results, consider using a label for the return address.
  1. Click File , and then click Print . The Print dialog box opens.
  2. Depending on the software program, click Properties , Options , Printer Setup , or Preferences . The printer Properties dialog box opens.
  3. Click the Paper/Quality tab.
  4. Select Envelope as the paper type.
  5. From the Size drop-down list, select the applicable size. To create a custom size envelope, use the following steps:
    1. On the Paper/Quality tab, click Custom .
    2. Click in the Name text box, and then enter a name for the custom envelope size.
    3. Click in the Width text box, and then enter the width. NOTE: Make certain the size is in inches. Click the Use Millimeters/Use Inches button to toggle between using millimeters and inches to define the custom paper size.
    4. Click in the Height text box, and then enter the height.
    5. Click Save .
  6. Click Apply to save the settings.
  7. Click OK to print the envelopes. NOTE: An error message might display asking to load an envelope into the manual feed tray. This might occur even if the envelopes are loaded. Make sure the envelopes are loaded, and then click Continue . The product will continue printing from whichever input tray contains the envelopes.

Dec 17, 2010 | HP LASERJET P1006 Printer

2 Answers

When trying to print #9 envelopes on our Phaser 8560, I'm not given #9 as an option. Is there a way to force it to print to #9's? It seems crazy to me that such a common envelope isn't listed.


In the envelope selection you should also have a custom size so you can input the #9 dimensions and have it print. You just select custom size and input the length and width of your envelope.

Dec 07, 2009 | Xerox Phaser 8560DN Laser Printer

1 Answer

Large envelope printing


If it will fit nto the feed tray yes. you have to go into options when you print and enter the size of the envelope. you may have to enter it as a custom size.

Sep 29, 2009 | HP LaserJet 4650 Color Printer

1 Answer

HP Photosmart Premium c309a series will not print envelopes. I keep getting an error message that says paper mismatch. It doesn't matter what size envelope I put in, it always gives me an error message....


Try This :
Try printing from micrsoft word; Click on tools;
Click on Envelopes and Labels
Click on "OPTION"
Under the TAB Envelope Option you will get Evelope Size;
Scroll Down to the bottom you will get an option "Custom Size " Select it;
Set the accurate size of the envelope;
Click on Printing Options
Select the Feed method and make sure you do it the same way;
And then try to print this should resolve your Issue
otherwise let me know
Regards Soumajit

Sep 21, 2009 | HP Photosmart Premium C309A All-In-One...

1 Answer

I am too stupid to print an envelope


No, your not. The M24 has to be the hardest machine on earth to print an envelope on, It is the biggest headache I have ever seen in printing. Here are the instructions and good luck.

NOTE: The PCL driver is the only driver supported for printing envelopes. There is no support for printing to envelopes using the Adobe PostScript® printer driver. It is necessary to complete all steps to successfully print envelopes.

NOTE: If printing through a server, changes to the driver must be made at the server level.

To set up the custom size paper for the printer:

NOTE: The setup of the custom size paper is a one-time step. Once the custom size is setup it remains an available paper size until it is changed.
  1. At the workstation, click on [Start], point to [Settings], then select [Printers].
  2. Right-click on your printer and select [Properties] from the menu. The Printer Properties window will be displayed.

    NOTE: Use the custom size paper in the printer driver when printing within an application.

  3. Select the [Configuration] tab.
  4. Select [Bypass Feed Orientation] and make sure it is set to Portrait in order to feed the envelopes long edge feed (LEF).
  5. Select [Custom Paper Size].
  6. Select one of the five custom sizes.

    NOTE: There are five custom sizes that can be set up for use in the printer driver properties. Custom Paper Size can be given an individual name by selecting [Name]and typing the name for the custom size, such as, envelope. The name will then appear as an option in output size.

    Three types of envelopes are supported:
Type for Envelope Metric Size Imperial Size Monarch 98.4 mm x 191 mm 3.9 x 7.5 Inch Commercial #10 105 mm x 241 mm 4 x 9.5 Inch DL 110 mm x 220 mm 4 x 8.6 Inch
  1. Enter the short edge and long edge values for the envelope size you are using. The driver will now show the new custom size as one of the choices in Output Size.
  2. Click [OK].
To set your printing preferences for the printer:
  1. At the workstation, click on [Start], point to [Settings], then select [Printers].
  2. Right-click on the printer you want to print envelopes and select [Properties] from the menu that will be displayed.
  3. Select [Printing Preferences].
  4. Select [Tray 5] (Bypass) for the Paper Source.
  5. Select [Heavyweight 2 (170-220 g/m²)] for the Paper Type.
  6. Select the custom size you created for envelopes for the Output Size.
  7. Click [OK] twice to exit the Printing Preferences and the Properties windows.
To print envelopes at the workstation using Microsoft Word®:
  1. Open your Word application.
  2. Select [File] on the top left of the toolbar.
  3. Select [Print] from the menu. The Printer window will be displayed.
  4. Select the printer that you will use to print the envelopes. This printer will use the same driver where you defined the custom paper size.
  5. Select [Close].

    NOTE:If you do not select the correct driver you will not be able to select the correct paper size in Page Setup.
To print envelopes at the workstation using Microsoft Word Page Setup:
  1. Open your Word application.
  2. Select [File] on the top left of the toolbar.
  3. Select [Page Setup] from the menu. The Page Setup window will be displayed.
  4. Select the [Paper Size] tab.
  5. Use the paper size pull-down to select the paper size you defined in the driver. The paper size will be listed by the name you gave it in the driver setup. The default will be custom 1, 2, 3, 4 or 5.
  6. Make sure the orientation is set to Landscape and select [OK]. At this point edit the page with the information you want printed on the envelope.
  7. Select [File] from the toolbar.
  8. Select [Print].
To load envelopes at the printer:

Load the envelopes into Paper Tray 5 (Bypass Tray). The orientation needs to be long edge feed (LEF) with the flap closed and the flap side at the lead edge, and the print side facing down. The printer is now set to print on the envelope.

NOTE: Load a maximum of 10 envelopes into Tray 5 (Bypass Tray) at a time. You may be able to fit a few more depending on the envelope's thickness but do not exceed the max fill line on the tray. The envelope may wrinkle depending on its weight and stiffness. The machine is not designed to handle high-capacity production envelope printing.
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Feb 09, 2009 | Xerox WorkCentre M-24 Color Copier

2 Answers

Print Envelopes on HP Photosmart 7280


This is a paper size problem with the software, go to page setup and under "Paper Size" choose "User Defined" or "Custom" and fill in all of the dimensional information about the envelope and save with a name you will recognize. Now, when you print make sure you have selected the envelope from the paper list and you should be good to go. If you need further assistance, click "Ask Me" and I will answer your request as soon as I can.

Oct 07, 2008 | HP Photosmart C7280 Printer

1 Answer

Hp c4180 custom envelope size problem


Please try the steps mentioned in the link bellow:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01518768&cc=us&lc=en&dlc=en&product=1141647.

If not open solution center> Setting> Printer Settings> Print settings and you will find a custom option there and then create a new size and give it a name and when you print from any application you will see the new size reflection in the application( i.e Microsoft word or excel) you are trying to print from.

Good Luck

Jul 13, 2008 | HP PhotoSmart C4180 All-in-One Color...

2 Answers

Printing envelopes on the bizhub 252


After spending way too long messing around with this on my bizhub 250 here's what finally allowed me to print:

I simply changed the bypass tray setting from "envelope" to "normal". I kept the custom size the same (9 1/2 X 4 1/8) and it started to print.

Doesn't make sense, but you can give it try.

Dec 27, 2007 | Konica Minolta bizhub 250 All-In-One Laser...

2 Answers

Bizhub 200 printing custome envelopes


Do not know if this helps, but I could not print Com 10 envelops until I said the type was "normal" - Type "envelope" would tell me I had the wrong size.

Dec 12, 2007 | Minolta bizhub 200 All-In-One Printer

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