Question about HP Officejet J5780 All-In-One InkJet Printer

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Scanner is not working--says check connection or download program--it has been working until now the printer is still working

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turn on/off, unplug, plug in, should reset configs.

go to web site of printer model and check site for trouble shooting if this does not work above. HP has an awesome site for troubleshooting
hope this helps and good luck

Posted on Apr 29, 2010

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Posted on Jan 02, 2017

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Copystar cs-2050 scanner


the 2050 scanner card is an option, it is located on right side above the
network card. if you have one you will need to run a separate cable connection to a switch or router. if you are scanning to a file on computer, you will need to download a program called scanner file utility.the scanner will only work on a network connection.

Mar 30, 2014 | Copystar CS-2050 All-In-One Printer

Tip

FREE Printer Drivers for Lost Driver Installation Discs

Download Drivers,...


FREE Printer Drivers for Lost Driver Installation Discs

Download Drivers, Software and Manuals for free from the manufacturer website.

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Epson Stylus Multifunction Printer/ Copier/ Scanner InkJet

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HP Multifunction Printer/ Copier/ Scanner InkJet

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Canon Multifunction Printer/ Copier/ Scanner InkJet

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Brother Multifunction Printer/ Copier/ Scanner InkJet

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Lexmark Multifunction Printer/ Copier/ Scanner InkJet


Remove and Install the Printer Driver for your product:

DRIVER REMOVAL

1. Turn off the printer and disconnect the USB cable.

2. Click the Start button and select Programs or All Programs.

3. Locate and select Printer Software Uninstall.

4. Restart your computer !



INSTALLATION

1. Go to the support website.

2. Select your model and download the printer driver for your Windows operating system.

3. Double-click the downloaded file and follow the on-screen instructions.

4. When prompted, connect the USB cable and turn on the printer. Installation should complete automatically.

Do not reconnect the USB cable until the point in the printer driver installation where you are prompted to check that the unit is on and connected to the computer.

on Jan 01, 2009 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

I download hp 5590 drivers from hp.com i tried to install it, the proces eend normaly, but if i connect the scanner, windows xp show the new hp connect like its not installed yet. I check at add remove...


FIRST UNINSTALL YOUR PRINTER COMPLETELY
REMOVE ALL CABLES OF PRINTER (USB)
REBOOT YOUR SYSTEM
HAVE DRIVER CD
PUT IT IN ROM(CD/DVD)
INSTALL PRINTER SOFTWARE
DONOT PLUG THE USB CABLE UNLESS & UNTILL PROMPTED
PLUG USB WHEN ASKED
FINISH INSTALLING PRINTER
NOW YOU CAN FIND THE SCANNER

Feb 15, 2011 | HP Scanjet 5590 Flatbed Scanner

1 Answer

It seems that if i uninstall drivers and installation program i can get the scanner to work for a couple of scans. then the scanner seems to lock up and not work until i go through this process again. is...


Hi--
What you have to do is uninstall everything for the Canon MP....then turn off the printer...and UNPLUG the cable that connects the printer to your computer. Now re-install both the software and the drivers (go to the website to get an updated driver & software at www.canon.com). Now, once that is completed, turn the machine back on and plug in the cord that connects the printer to your computer (this is when it automatically downloads the driver needed for the software to work- MP navigator- and the scanner) Hope this helps.

Jul 18, 2009 | Canon Pixma MP500 All-In-One InkJet...

3 Answers

Canon pixma mp220


I had the same problem, and this is the fix.

1. Go to Canon's website and find the "Drivers and Downloads" section. From there, you will need to specify the subcategories of your hardware, and then your specific model (for example: Hybrid (i.e.-Printer & Scanner), Inkjet, MP470 Series)

2. When you find the proper page for your model printer, select your operating system from the drop down list.

3. Scroll down the page. You will see all versions of the drivers and programs to download. Download the latest version of the driver. You should also download the "My Printer" program. This is useful for troubleshooting and maintenance.

4. Keep scrolling until you find the "MP Navigator" program. This is a very important program, and is necessary for the scanner to operate properly. Download this program.

5. One MP Navigator is downloaded, verify that the scanner will use this program when it operates. To do this, go to the Start menu, click on Control Panel, click on Scanners and Cameras, click the printer that you will be using, then click properties. Click the tab at the top that says "Events." You will then see a drop down menu with the options Save to PC, Save as PDF, etc. Verify for each option that your computer is either opening the MP Navigator program, or that the computer will prompt you on which program to open.

This should get your scanner working. Hope this helps!

Mar 05, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Can't scan to PC with Brother MFC 8840D


My guess is a driver problem. I'm assuming you can print to it, so you know the USB connection is good. And you can make a copy (I assume), so you know the scanner mechanism and its connection with the rest of the machine works.
The scanner driver is separate from the printer driver. It's entirely possible to install and use the printer without having loaded the scanner driver. Best bet is to unplug the unit from your computer, then uninstall it completely from Windows. There may be an Uninstall program listed under Brother in your Start menu...All Programs... Or go to Start...Settings...Control Panel (or however your version of Windows get there) and open your Scanners and Cameras folder. If you find the Brother machine in there, Select it and click Remove. Do the same in the Printers folder.
Don't plug your machine back in until you have reinstalled the drivers. Go to www.brother-usa.com, and in the Service & Support box on the right, click Downloads. That will take you to a page where you'll select Multi-Function as your Product Group, then the model.
You'll get two lists of links. Forget Manuals, look at Drivers on the right.
Under Type of Software, click ALL. Select your OS.
You'll get a list of drivers and utilities for your model. Select the Full Package. Brother makes you accept the Terms of Use, then starts the download.
Look for Setup.exe in the main directory, or you may need to browse folders labeled with different language abbreviations to find it.
Start the installation, and don't plug your USB cable in until the computer tells you to. it will install the printer first, then return to install the scanner. It may require you to restart Windows more than once. Sorry.
Once you've suffered through all that it should be fine.

Feb 25, 2009 | Brother MFC 8840D All-In-One Laser Printer

1 Answer

Lexmark 1270 scans but will not print


With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install :
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the sofware asks for the printer connect it and continue

Dec 13, 2008 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Help me pleaze


check if it connection issue
check all cables if it is connected directly
check device manager for imaging device see if there is a conflict update the driver
if same hotswap, then try another cable
if connection ok then same issue

trash and reinstall and reinstall the epson scan: follow this

Scanner Driver Removal

If you see a window that says User Account Control at any point, click Continue.
  1. Disconnect the USB cable from the printer and close any open windows.
  2. Click Start, then select Control Panel.
  3. In the window that opens, click Uninstall a Program under the Programs heading.
  4. Select Epson Scan, then click Uninstall/Change.
  5. Follow the on-screen instructions to complete the removal and restart your computer.
Once the removal is complete, please do the following:

Scanner Driver Download
  1. Go to www.epson.com select your contry
  2. Under All-In-Ones, select Flatbed, then select your model from the list.
  3. Click on Windows under Drivers & Downloads.
  4. Download the most current version of the Scanner Driver for your Windows operating system to your Desktop. Make a note of the file name in order to easily retrieve it.
Scanner Driver Install
  1. Double-click the downloaded file on your desktop.
  2. Click OK, Unzip, then OK again.
  3. Follow the on-screen instructions to complete the installation and license agreement. The installer will copy the files to the system.
  4. Click Finish when prompted.
  5. Turn your unit on and reconnect it to the computer after the installation is complete.
  6. Windows should detect new Hardware and complete the installation automatically.
  7. If a New Hardware Wizard appears, allow it to search automatically.
  8. If a message appears indicating The Scanner has not passed Windows Logo testing, click Continue Anyway. Then click Finish.
  9. Restart your computer before testing the scanner software.

Oct 09, 2008 | Epson Office Equipment & Supplies

1 Answer

Hp 7100 series scanner problem


In most cases this can be resolved by uninstalling the hp software, disconnecting the printer from the computer, still powered up, and reinstalling the correct software for your operating system and not connecting the printer to the computer until the software requests you to. All necessary drivers and software can be downloaded from HP Support.

Jan 14, 2008 | HP OfficeJet 6210 All-In-One InkJet...

3 Answers

Scanner stopped working


Okay It is probably a driver issue, to solve this follow this: 1. Right-Click the "MY COMPUTER" icon on the desktop. 2. Select "MANAGE" 3. In the window that pops up, find the option "DEVICE MANAGER" in the left window pane and select it. 4. In the main window browse down the list of devices until you come to "IMAGING DEVICES", expand it and see if your scanner is there. 5. If it is not there you need to install it as well as check any cables connecting it if it is there but has a yellow triangle with either an '!' or '?' covering it< you need to download the drivers from HP 6. If you do indeed need the drivers for your scanner here is a link to the drivers for your scanner just copy and past the link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=441115&lc=en&cc=us&dlc=en&submit.y=0&submit.x=0&lang=en&cc=us Just select your operating system and download and install the file on the page that follows Good Luck i hope this helps! Tyler

Sep 19, 2007 | HP PSC 1410 All-In-One InkJet Printer

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