Question about Singer CE-100 Futura Computerized Sewing Machine

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I CANNOT get the CE100 software to download correctly. The patch on the support website DID NOT work either. Can anyone help me?!

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It's possible you have a problem with the Windows 7 Firewall. Hopefully, that's the one you're using. It blocks nearly everything. First, remove EVERYTHING for the patches and Futura program-not your designs, though. Be sure you do this through the Control Panel from your Start menu in the lower lefthand corner of your screen (I'm not assuming you don't know anything about PC's, just not assuming that you do, okay?). Now make sure you exit any internet browsers (Windows IE, Mozilla, etc) by right clicking on their icon in the lower lefthand of the screen and choosing Close Window. Go back to Control Panel, choose System and Security, then Windows Firewall. On the right hand side of the screen, the second choice is Turn Windows Firewall On or Off. ONLY turn the firewall off to install Futura and the patch and YES IT"S SAFE. Now turn the firewall back on RIGHT NOW.

This will hopefully take care of your issue. Please leave me a comment back and let me know if it doesn't. I'll see if I can hit any of my PC guru resources for any further help if it doesn't.

Posted on Apr 04, 2011

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Bought the upgrade for my Futura, I have a HP laptop with windows 7, I installed it according to directions and it tells me it failed to initialize security and will not even open up.


Number 1, go out to the Futura support site at www.Futura-support.com and download the patch for Windows 7. On the left hand side of the screen, click on Downloads, then CE100/150/250/350,etc, etc. Make sure you follow the directions CAREFULLY. Also, be sure to completely UNINSTALL all of the Futura software you've already installed and reboot your computer before starting all of the instructions.

If this gives you any problems, I've posted a solution under the CE100 solutions area for running your machine with Windows Vista/7 using a virtual machine program. It's a lot more steps than using the patch, but some people do still need to go this route. Look for it on the CE100 Solutions/Problems home page. Still, you should be fine just with the patch.

Happy embroidering!

Apr 22, 2011 | Singer CE-100 Futura Computerized Sewing...

1 Answer

Just bought this machine and installed the software. When I try to use I get a message: Can not run CF_Splash.dll


It sounds like you are trying to use the software on Windows 7 or Vista. There's a patch at www.Futura-support.com you'll need. On the lefthand side of the screen, click on downloads, then choose CE100/150/250/350, etc, etc. Follow the directions CAREFULLY. Be sure to install ALL Futura software you've already installed and reboot your PC BEFORE starting the new instructions.

If for some reason this still doesn't solve your problem, I've posted a solution that's a bit more involved on the CE100 Problems & Solutions home page for running your machine on Windows Vista/7. Basically, it allows you to run any XP program on Windows Vista or 7 using your old XP software. The Futura patch works for most people, though, so you will hopefully not have to go that route.

Happy embroidery!

Feb 15, 2011 | Singer CE-100 Futura Computerized Sewing...

1 Answer

I have recently bought a new computer and i installed the software, but the machine will not recognise the computer, can it be installed on computer with the new windows 7 or do i need an update??


Yes, it can be installed on Windows 7. Check the Futura support sight at www.Futura-support.com and look on the right hand side under downloads. There's a download listed for CE150/250/350, etc, that applies to XP 32 & 64 bit, Vista and Windows 7 32 & 64 bit. Follow the directions CAREFULLY! If this doesn't work for you, I've posted a set of instructions under CE100 solutions for running the CE100 software on Windows Vista/7 by installing a Virtual Machine software on Windows 7 that works regardless of the situation.

The update should work for you perfectly, however. Just make sure you uninstall the Futura software and reboot your machine BEFORE you do anything else and follow the instructions from the website carefully! Good luck!

Jul 29, 2010 | Singer CE350

1 Answer

Need manual for singer ce100


Best I can do for ya is to give the link to the site which has video tutorials, installation files, software patches, etc.

http://www.futura-support.com/index.htm

Mar 15, 2010 | Singer CE-100 Futura Computerized Sewing...

3 Answers

For Singer Futura CE 250. New laptop with windows 7? Loaded software & tried 64 bit Vista update patch - it doesn't work. Is the newer patch available for download? Can't use Live Update because...


Update with WIndow 7 support is already available at:
http://www.futura-support.com/downloads/ce150.html

If you applied wrong patches you will have to uninstall Futura, reboot, install from the beginning the basic version and then apply an update 3.0.0.9

Jan 03, 2010 | Singer CE350

5 Answers

Singer CE0100 Futura connection error....


Hi I had the same problem sent question to Singer and this was their reply

"Do you have Vista 32-bit or Vista 64-bits? Unfortunately the CE-100/200 machine will not be compatible with either Vista 64-bit systems or the newest Windows 7 computers. The CE-100/200 will only be compatible with Windows 98 through Vista 32-bit operating systems.

This appears to be a hardware issue and not something that we will be able to create a patch to correct. Drivers necessary for 64-bit operating systems are not compatible with the CE-100/200 machines." so I guess we are SOL

Sep 27, 2009 | Singer CE-100 Futura Computerized Sewing...

4 Answers

Singer Futura CE100 Connect Error. Check that USB cable is connected and power switch is turned on.


So here's what I did and it worked for me. Somehow the WinDriver that is on the software is uninstalling itself and needs to be listed with the drivers for Jungo for this software to work. I installed the software when I first got the machine with no problems, then suddenly I couldn't open it and was receiving the same connection error. When you go to http://www.futura-support.com/faq/machine.htm#2 to install the drivers, you'll notice their screen shot shows both the CLEM driver and the WinDriver. Check your machine following their instructions to see if you have both listed under the Jungo driver. If not, go to http://www.jungo.com/st/windriver_usb_pci_driver_development_software.html and select the link under "Available WinDriver Toolkits" for your operating systems (I selected WinDriver USB for Windows). It asks a bunch of questions which I didn't know the answer to so I selected "other" on almost everything then entered "NA"or "?" for the other description. Select Download now and it will need to restart your computer. Once done, I looked at the device manager again and now WinDriver is listed under Jungo and CLEM and the software opens, no problems.

This will at least temporarily solve the issue, however, it's a free trial which means the download will expire at some point. Good news is, the windriver is on the futura disk, I just don't know why it's not installing or staying on the machine. I am sending all of this to Singer to figure out what they're missing in the installation files and hopefully get a fix permanently.

Good luck!

Jan 12, 2008 | Singer CE-100 Futura Computerized Sewing...

2 Answers

Autopunch Installation - Vista


Check the Futura website.  There are specific instructions for how to setup the software to run in WIN XP mode and then after that is set, you have to install the WIN XP patch for Autopunch before it run.

Sep 26, 2007 | Singer CE-200 Quantum Futura Computerized...

1 Answer

Can't get quantum to work


When I looked at Futura's website yesterday getting information on installing this software on a Vista system, there are a number of things that you have to do, not just download and install the Vista patch.  After you install the Vista patch, instructions are given on how to set the program to run in WIN XP mode and then you have to install the XP patch.  Check the website for the specific instructions.  Now if I could just find a copy of the base software to install (my mother-in-laws computer crashed and no one can find the install CD -- we found the other one and the DVD video disk but not the install).  Singer wants to sell me the program again for $269.

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