Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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I recently purchased an hp officejet 6500. It

I recently purchased an hp officejet 6500. It will print and receive faxes but only sent faxes regularly for a week or two. Now each fax I try to send dials up, scans and prints out an error code. The codes I've received so far are 349 and 350. I have determined that those fax machines are turned on and taking faxes. I did try turning the machine off, waiting 5 minutes, turning on, and then it faxed something and it went through. However, the second fax gave me error code 350.
What do you suggest?

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Hey Andrea,
How are you?

The following document might shed some light on your problem... It seems like the problem is not on you side...

Good luck,
Pelu.

Posted on Apr 28, 2010

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Posted on Jan 02, 2017

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How can i Troubleshooting Fax Issues on my hp officejet 4650?


If you get issues like Faxes can be sent but not received, Faxes can be received but not sent error on your Printer then follow the given troubleshooting steps.
Solution to Faxes can be sent but not received
    ·Initially, you have to check any of the telephone line services are enabled. There are,
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    Solution to Faxes can be received but not sent
      ·Check whether the dialed number is correct or not. Every one of the digits required to make a telephone call from a similar line must be dialed.
      ·On the off chance that the Speed Dial has been used for dialing or the fax has been sent from your PC, print the page to be faxed and dial the number physically on the HP Fax front board.
      ·Check whether the Tone Dialing is set on you HP Fax product.
      ·In the event that faxes are sent effectively from the HP Fax front board, but, it's fail when sent from the PC, test the communication between the HP Officejet 4650 printer and your PC by tapping the Status button in the HP Director application, or attempting to print some record.
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HP Officejet 6500A Printer problem. Ser.No.


Try reset the printer after you have cleaned the printheads. http://www.youtube.com/watch?v=31TbWMrTaFk

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How to print fax sent report


To print the fax sent reports, press setup on the printer, then press "Print Report", then select "Fax Error Report". Select the option you want (Probably "On Fax Send" in your case) and it should work from then on.

May 11, 2012 | HP Officejet 6500 Wireless All-in-One...

1 Answer

HP OFFICEJET 6500 SAYS NO COMPUTER CONNECTED WHEN RECEIVING A FAX, BUT PRINTS FROM THE SAME COMPUTER


to receive fax, you must connect the fax line to the printer. All-in-one printer can received fax without computer.

Sep 26, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

How get faxed confirmation HP officejet 6500


You can enable fax confirmation before sending a fax by selecting Send & Receive
Press SETUP on the control panel
Press PRINT REPORT, then FAX CONFIRMATION
Press right arrow to select SEND & RECEIVE
Press OK
Additional instructions from HP Support User Guide
Click on link and select FAX
http://h10032.www1.hp.com/ctg/Manual/c01669504.pdf

Feb 19, 2011 | HP Officejet 6500 Wireless All-in-One...

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The HP Officejet 6500 will now only print color copies, the black copies do not print, the officejet does not recognize the request to scan copies, the officejet will send faxes and show a fax is being...


not ridiculous as the new printer costs less than replacement cartridges
check for ink in the black cartridge
check that the driver is still connected
check for compatibility with the pc

Jun 04, 2017 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Can I print a history of faxes I have sent in the past week? I have an HP officejet 6500 wireless.


hi there ,
this link will be able to help you -- it goes direct into fax history and how to clear as well

http://h10032.www1.hp.com/ctg/Manual/c01669504.pdf

hoping this serves you well

Nov 04, 2010 | HP Officejet 6500 Wireless All-in-One...

2 Answers

Wont send message. Error no 442


This error indicates that the receiving machine (receiver) cannot receive the fax you just sent. The reasons might be unexpected shutdown of the machine (Receiver's machine) just before it completely received [or partially printed] the file you had sent or power failure during the process.
Another reason is, when we send color fax from Hp machine to another Machine (non-hp), this happens due to incompatibility issue.
Solutions are;
1. Restart both the machine after deleting the recently sent/received fax.
2. Send black and white only, not color.
3. Try again after the phone line seems not much busy which means when there's better transmission capability.

Good luck.

Thanks for using FixYa.

Jul 06, 2010 | HP OfficeJet 6110 All-In-One InkJet...

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How do i get my HP Officejet 6500 to print fax confirmations


In the main menu, under ''Fax options'' choose to print journal report at end of fax transmission. This may also be termed a transmission report. Thank you, Dana

Nov 09, 2009 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Need confirmation of fax sent and received


You can setup the printer to print a confirmation page on send. Push the setup button - then push right arrow until you see print report and press okay - press right arrow until you see fax confirmation and press ok - push right until it says on send and press ok. Hit cancel to go back to default and now you will get a confirmation for all sent faxes.

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