Question about Pentax Optio M60 Digital Camera

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Lense will not stay out. When you turn the camera on the lense comes oot then goes straight back in and camera turns off. The battery is fully charged.

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Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Apr 29, 2010

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Related Questions:

1 Answer

Nikon s9300 - When I turn it on, the lense fully extends, but the screen stays black. I have to pop the battery out, then put back in for the lense to retract. Battery is fully charged and even tried


When the battery is fully charged, please put it in again. That means, if it is still in, remove it once again.
Switch it on, and even if you don't see a thing try to make a picture.
Then press the display button several times, to see if anything comes on the screen again.
If the camera does not respond after that, you should go back to the dealer, of contact Nikon.

Dec 21, 2013 | Nikon COOLPIX Cameras

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My camera lense won't go in. Everytime I switch it


Your batteries are too low.
When you switch on the camera, the lense go in. Then lense comes out fully. Then, if the batteries are low, lense goes in and camera turns off.
But if the batteries are too low, camera turns off before the lense retracts or even before the lense comes out fully.

Aug 27, 2011 | Sony Cameras

1 Answer

My battery is fully charged, camera goes on and shuts off.


this generally happens if you have dropped it. when the message comes. try tapping the camera. if it works then you are lucky. if not then you have to change the lens array. it costs about 60$

Jul 15, 2009 | Kodak EASYSHARE V1253 Digital Camera

1 Answer

Camera immediatly shuts off and lense goes back in.


Sounds to me that ist is more of a charger issue. Try to borrow another charger and see if that works or not.

Jun 11, 2009 | Kodak EASYSHARE M1063 Digital Camera

1 Answer

Hello I have a canon IXUS 960 IS. Yesterday when I was using the camera it only closed half way when powering the camera off. Now the camera doesn't open fully and when pusing the "play" button the power...


If the outside of the lense get dirty, those small particles may prevent the lense from opening and closing 100% as nomal times. I had the same problem with my Sony. Here is what I did.

1- I cleaned the outside(sides not the lense itself) of the lense.
2- While turning the camera off, I press on the lense (up and down motion) NOT too hard for a few times untill it either retracted all the way inn or most of the way in. If most of the way in, press the lense a little harder untill it retracts 100%. If you turn it back on, it should work as normal unless some mechanical part of the lense is broken or dislocated. When it fully opens, clean up the outside of the lense and keep it always clean for normal operation.

Good Luck!!!!!!!!

Jun 11, 2009 | Canon IXUS 960 IS Digital Camera

1 Answer

MX1063 will turn on and lens comes out, but immediately turns off and lens goes back in. I charged it for hours and still nothing.


The outside of the lense may be dirty. When it comes out clean it. Or something else prevents it from fully opening. If it is clean, you might have droped it and damaged or broke mechanical part(s) of your lense. When it opens, try to hold the lense open, do not force it. If the did not help, take out the lense from the camera and inspect the lense. look for broken, or bent parts. Clean it and push the lense in and out. If it moves in and out without any problem, put it back on your camera. If the problem was from the lense, your camera should be back to normal.

Good luck!!!!!!!

Jun 10, 2009 | Kodak EASYSHARE M1063 Digital Camera

2 Answers

I just got a kodak c913 camera yesterday and everytime i switch it on it stays on for seconds and then switches off, help!


My co-worker brought me a C913 with the same problem. I took out the batteries, took out the SD card, played with the buttons... nothing. A web search was unfruitfull. For fun, when I turned it on, I grabbed and held the lens. The camera turned off but the lense stayed out. I turned on the camera, the lense stayed out and the camera WORKED! I turned it off, the lense docked properly. I turned it back on, it worked... Woohoo! Theory: Either the lense was slow at coming (binding) out or was not coming out far enough. The camera shut itself off because it wasn't fully extended in an alloted period of time. Hope it works for you. Glennster™

Dec 26, 2008 | Kodak EasyShare C913 Digital Camera

7 Answers

Error message


*&%$@#%^&*&^% !!"It's working!!!! Turn your camera on and put it near your ear. Did you hear a softly motorized sound in the lenses area and the green LED is flashing? If you hear this sound do this. Do it under your own responsability. (any way your camera does not work). When you turn on the camera wait until the lenses come out, in that moment grab the lens with your hand and don't let it go back. The camera will turn off but the lens will stay out. With the camera off push in the lens with your hand. Turn on the camera and that's it. I had to do it 2 times, but now my camera it's working again. This system error could be caused because the lens get out of it rail and the camera can not set the focus system.

Oct 18, 2006 | Panasonic Lumix DMC-LC33 Digital Camera

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