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I have a HP Photosmart 8150 printer with the appropriate duplexer accessory for two-sided printing. This served me well using Windows O/S up to,and including, Windows XP Home. Last year I changed my computer to an HP m7780n together with a supposed upgrade to Windows Vista. MY DUPLEXER NO LONGER WORKS. Despite reading what documentation is available to me from Microsoft and HP the only clear message which comes across appears to be upgrade your printer ! Before I contact HP about a printer and duplexer, which cost over $400, that they declare is obsolete after three years, can anyone help ?

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If you are using a network run the printer from another [xp] machine on the network. or Retrofit XP on your vista computer. Sorry I can't find anything helpful at all on the HP website. Perhaps you should contact HP support, maybe they have an unpublished beta driver they can let you have.

Sorry its not a solution but the best I can offer - we depend on you rating advice - thank you.

Posted on Mar 24, 2008

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Maybe..did you try with new drivers? get them here(through HP link)

Posted on Mar 24, 2008

  • Patrick Michaels
    Patrick Michaels Mar 24, 2008

    perhaps we can arrange a shared screen session to look into this? send me a note through my contact info on profile

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Install Windows XP as secondary Operative System

Posted on Mar 24, 2008

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  • Ginko
    Ginko Mar 24, 2008

    You can run XP and Vista on same computer, and use XP when you want to use the printer.
    I will check I find a driver for your duplexer on vista, If there is none it means that It will not work on Vista

  • Ginko
    Ginko Mar 24, 2008

    I do not know if you did it already, If not try the instructions from Hp to install the duplexer, follow the instructions for XP, on vista. Locate the printer in 'printers' find printer properties and see if there is any setting for the duplxer.

  • Ginko
    Ginko Mar 24, 2008

    If there is no way to have the duplexer working with Vista builtin drivers the only solution is either reinstalling XP o change printer.
    If you decide to reinstall xp you can setup both systems at once. If you decide to change printer I suggest to buy something similar to a Canon Pixma MP500, it does duplex printing, it is fast and has same res, it is on market more or less around $100

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Hi , Please can somebody help me i have just purchased a hp photosmart d5160 printer but it will not fully install , when asked to plug in usb vista detects new hardware but can not find the drivers on the...


Introduction Download a printer driver package and then install the printer drivers on a Windows Vista computer. Downloading the printer driver package and installing the printer Step one: Download the printer driver package
  1. Go to http://www.hp.com .
  2. Click Software & Driver Downloads .
  3. In the for product text box, type your printer model and then press Enter .
  4. Under Product search results , click your printer model.
  5. Click Microsoft Windows Vista .
  6. Under Driver , click the name of the driver.
  7. Click Download only .
  8. Follow the instructions that display on the screen.
Step two: Extract the files
  1. Double-click the self-extracting .exe file downloaded in Step one.
  2. After the Welcome screen displays, click Next.
  3. On the End User License Agreement screen, select the I accept this agreement check box and then click Next . The drivers start installing.
  4. After the Completing the Device Driver Installation Wizard screen displays, click Finish .
Step three: Install the printer drivers
  1. Verify that the printer is turned on.
  2. Connect the Universal Serial Bus (USB) cable to the printer and to the computer.
  3. A Your devices are ready to use window might display on the screen. If the window displays and does not close automatically, close the window.
  4. Print a test page to verify that the printer is working correctly.

Mar 24, 2008 | Barebone Systems

3 Answers

HP 4215xi all in one, continues to give the error paper jam, there is no paper jam. I have cleaned all sensors, rollers etc. I have tried a partial and full reset. Any ideas?


Hi,
  1. Turn off the HP product and turn it around so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you. Figure 2: Removing the rear access door
2f7e0aa.jpg



Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
  1. From the rear access door opening, remove the jammed paper.
  2. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  3. Reinstall the rear access door.
  4. Reconnect the power cord to the unit and turn the unit on.

The following information will help prevent paper jams from occurring:
  • Never use paper that is torn or wrinkled.
  • If you are having problems using paper that has already been printed on once (recycling), replace it with new paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door is not locked.
  • Every six months to one year, clean the paper feed rollers with a rag lightly moistened with water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.
Goodluck..

Mar 17, 2008 | Barebone Systems

1 Answer

Colour prints not satisfactory


D_foofat,
This link will take you to instructions on cleaning your Cartridge Print Head: http://h10061.www1.hp.com/ccsearch/search?method=viewDocument&redirUrl=http%3A%2F%2Fh10025.www1.hp.com%2Fewfrf%2Fwc%2Fdocument%3Fdocname%3Dc00285228%26cc%3Dus%26lc%3Den%26dlc%3Den%26product%3D402150%26dlc%3Den%26lang%3Den&docId=document%28c00285228%29&uqry=&cqry=clean+printhead&ctry=us&dlc=en&lang=en&qry=clean+print+head
I hope it helps, and Good luck.

Mar 16, 2008 | Barebone Systems

1 Answer

Double sided printing


There should be a setting in the 2-sided properties for binding orientation.

For a MAC, do this:

On the File menu, click Print.
Open the Two-Sided Printing panel.
Select the option to print on both sides.
Select the binding orientation by clicking the appropriate icon.
Change any other settings, and then click Print.

Feb 26, 2008 | Barebone Systems

1 Answer

I have an HP Photosmart 8050 printer that gives me a paper jam message after each print job


Hi,
i,d suggest that the paper sensor is faulty.
try unplugging your printer, and setting it back up.
alternatively, hold down the paper-jam button if it,s flashing.
mike @ compurepair.

Feb 24, 2008 | Barebone Systems

1 Answer

Printer won't wor with vista


sorry we got cut off glad you sent the email

first i need you to check and see if your printer is online
click on your start button then click control panel then were it says hardware and sound below it click printers then right click on your printer make sure its not the fax one make sure it says use printer offline if it does then its fine if it says use printer online then click it
ok if that is good then click propeties then click the advance tab up top make sure these areas are checked
always available
priority set to one
spool print documents etc etc
start printing immediately
print spooled documents first
enable advance printing features
ok now click the security tab and click on everyone
make sure the print allow box is checked
let me know if this fixes it if not we''ll go further into it

Feb 08, 2008 | Barebone Systems

1 Answer

Unable to connect hp photosmart printer to hp pavillion dv9000 running windows vista only have disc for windows 98, me, 2000, xp


u have to go to hp.com see if they offer vista ready drivers for your model and save them to hard drive install ok

Feb 06, 2008 | Barebone Systems

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