Question about HP COLOR LASERJET CP 3505 N PRINTER

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Paper is jammed in fuser. Actually it is contact paper jammed in the fuser. (Don't ask).:0) While it was not a smart move, I am unable to "unjam" it. Any suggestions?

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You'll be extremely lucky if your fuser is not ruined. Nevertheless, first you have to remove the fuser.

1) Open the cartridge door and lower the secondary door as when you change the cartridges.
2) Raise the fuser cover that is just below the LCD screen on the front of the printer.
3) The fuser sits right on top. Loosen two blue plastic screw-locks--one on each end of the fuser. Then, lift it straight up and out of the printer (be sure it is cooled off!).
4) Inspect the fuser rollers indside the fuser housing.

More than likely, the rollers will have the contact paper wrapped all around and stuck to them, since the fuser generates heat like an iron. Rotate the fusers main big gear to try and get the paper out. In the likely event you cannot remove it (without damage to the rollers), you can try using 97% or higher isopropyl alcohol on a lint-free cloth if you cann even reach the affected areas to remove it.

If all else fails, go online and look for a rebuilt fuser...much cheaper than a new original. You have my sympthies, and GOOD LUCK.

Posted on Apr 29, 2010

Testimonial: "Somehow after it cooled, I was able to pull it out with pliers over the course of an hour. And my fuser is fine. Thank you for your help. "

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