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Message says "disk is unreadable",

Message says "disk is unreadable", but it's brand new

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Most likely you dvd drive is goinng out. I have the same problem but mine happens also when playing of the hard drive

Posted on Jun 30, 2009

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Bought guitar hero 5 xbox game w/guitar..disk spins and then says unreadable contact support...


Are other games working correctly in your Xbox 360?

Is this a brand new disk? or did you buy used?
if used, check for major scratching on the disk. If scratched heavily you can try to buff out scratches with a lint free cloth, I have also heard that toothpaste could be used for buffing out scratches, but I would only try this as a last resort.

If other games work fine in your Xbox, it's probably the disk. Make sure you have the XBOX version of the game (and didnt accidentally grab the PS3 game instead or something)

If it is the right version of the game and brand new and not working, call Activision and tell them you have a bad disk, if it's brand new I can't see how they wouldn't replace it. Or just return it to the store.

Mar 09, 2011 | Activision Guitar Hero 5 for Xbox 360

1 Answer

My son was playing his brand new game that we just opened modern warfare 2. while playing the game a message popped up disk is unreadable. we cleaned it with a cloth and now everytime we put the disk in...


Thoroughly check the disc for scratches (especially around the center of the disc, those usually are the most important). If you don't see this message in his other games, it may be the disc. Perhaps try returning the disc and buy a new copy. If he gets the same message, contact Microsoft for further support.

Jun 29, 2010 | Microsoft Xbox 360 Console

1 Answer

Disk unreadable


well if that is the issue it only means that there is something wrong with your disc drive and you need to call xbox hardware right a way

Jun 07, 2010 | EA Sports Video Game Consoles & Games

1 Answer

Message comes up,disk unreadable but it is on every disk even the brand new ones??????


I had this problem when I bought a used xbox from a heavy smoker. I took it apart and saw that the laser eye was extremely gross and covered in cigarette filth. If you open your box up (which is very difficult and tedious) you will void any warranty so beware.

Feb 20, 2010 | Microsoft Xbox 360 Console

1 Answer

It will read some disks but not all disks and the ones it readds i try to play latter and it dont read


i had this problem with my xbox and its due to either the laser or the magnet within the disc drive that holds the disc in place. the magnet may have come loose which mean u can either open the drive up to try and reposition it, or replace the drive all together. my suggestion would be to send the xbox to microsoft if under warranty or send it to a third party company to see if they can fix it. buying a new drive for your xbox involves some very complex firmware flashing which is not advised

Jun 02, 2009 | Microsoft Xbox 360 Console

1 Answer

Unreadable disk at start up


Microsoft Xbox have some common problem like red lights, E74 and Unreadable Disc . Microsoft is providing extended warranty for red lights problem, Means you will have to spend some money in order to get this problem repaired from Microsoft also you will have to wait for 3-4 weeks to get your Xbox back. There are many reasons disc read error can occur in your Xbox like your disc might not be clean, laser might also be dirty and many more common problem. I would suggest you to first clean out the disc, you are using. If that don't solve the problem you can also take the help of DIY guide available at Internet. I think you have got good no. of options to get your Xbox repaired, Choice is yours.
.

Dec 13, 2008 | Microsoft Xbox 360 Console

1 Answer

XBOX 360 ASSESINS CREED UNREADABLE DISK


I do believe its a problem with the disk. The disk may not be scratched or anything but it could possibly something internally wrong with it. I'd take the disk back and exchange it. Hope this helped! Have a great day!

Nov 29, 2007 | Microsoft Xbox 360 Console

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