Question about HP Photosmart 3210 Printer

1 Answer

Printer does not recognize new ink cartridge

Even though I've replaced an ink cartridge it tells me it is empty. The printer also recently told me that this same color was not an HP ink cartridge (out of the blue; I wasn't even putting a new one in at the time). So it won't let me print in color since it thinks this cartridge is empty.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 67 Answers

Are you using "refilled" hp cartridges? If so, they may be interpreted as "empty" or a non-hp cartridge if the carrtidge shell was manufactured prior to the recent time that hp began coding the electrics on the same type cartridges. This can also happen if you are using "compatibles". If this is the case, try buying original new hp carts. If that is what you already have, return the cart to the store as defective and as for a replacement.

Posted on Apr 29, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Kodak ESP3 printer does not recognize new printer cartridge


This model printer may only let you use genuine printer cartridges. If you try to refill these ink cartridges it will not work because the cartridges have an embedded chip in the cartridge that detects the empty cartridge even though it has been refilled.

Feb 25, 2013 | Kodak EasyShare Office Equipment &...

1 Answer

Epson Workforce 600 not recognizing black toner


I had the same problem and was told by the store that sold it to me that some printer manufacturers do this on purpose as they make their most money on the ink they sell not the printer. I got rid of mine and purchased an ink jet black only printer as this is all I need anyway. A lot cheaper to use.

Jun 12, 2017 | Office Equipment & Supplies

1 Answer

Epson Stylus NX415 does not recognize ink cartridges. Cartridges are Epson 88's. Worked for awhile, and then stopped recognizing them. Tried powering down the printer, cleaning the cartridges, turning...


Epson Printers are sensitive in terms of Ink Cartridges.. The latest Epson Printers does not have ink reseter.. Ink reseter are already built-in on the ink cartridges.. The problem on this printer is when you have a cartridge on your printer, let say, 30% of the ink level, even though your ink is new, and you change it without using the right ink replacement method, it will recognize your ink as a 30% ink level. When your ink level drops to 0%, but you have remaining 70% of the ink, it does not recognize it anymore. The chip on the ink cartridge is already registered as an empty cartridge.

May 28, 2011 | Epson Stylus NX400 InkJet Printer

1 Answer

Ink not compatable on sx 400


Try pulling out the cartridges and powering down the printer. Put the cartridges back in and pull power back up. That may let the printer recognize them and sober up. If you have recently replaced the cartridges, make sure that the new ones are EXACTLY the same as the old ones. Even if they fit, they may not work.

Jul 20, 2010 | Epson Office Equipment & Supplies

1 Answer

The black ink doesn't print. We have brother cartridges in our printer DCP 385C, and until recently it always told us when ink was running out. now it doesn't print the black ink at all and it doesn't tell...


Make sure the protective tape covering the new cartridge has been COMPLETELY removed then reinsert. Your printer should tell you that a new cartridge is inserted and ask to print a test page, align etc. Otherwise your cartridge may have a faulty chip which simply wont read.
In which case you need to return it and get a replacement.

Mar 07, 2010 | Brother DCP-385C Stylish Colour Inkjet...

1 Answer

I have the error message that it can not recognize the ink cartridge and it is blocking me from using the macine in any function. I have removed the ink cartrdige and it still says it cannot recognize...


An ink tank which has once been empty is
installed. Replace the applicable ink tank with
a new one.
Printing with a once-empty or refilled ink
tank can damage the print head.
If printing is continued without replacing the
refilled ink tank, press the Stop/Reset button
for 5 sec. or longer to record the use of a
refilled ink tank.

Oct 08, 2009 | Canon MP610 Photo All-In-One Printer

2 Answers

Exactly the same frustrating problem. New cartridge = no ink


Two possible causes..

1. The cartridge chip is telling the printer that it's expired

or..

2. The rubber bulb in the base of the cartridge can be pushed all the way in without any ink leaving the cartridge. If that's the case the non-return valve in the cartridge itself has failed. This condition results in the printer thinking it's empty so you need to take the cartridge back to the supplier and get a replacement.


Hope that helps even if I've missed a third possibility.

Sep 30, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Not recognize ink cartrdige Canon 6700D


Best thing to do is just replace the the indicated ink cartridge. Reason being is that even though the cartridge still has ink in it, it is the metal contacts on the cartridge that have to communicate with the printers on-board memory. If the contacts on the cartridge are fouled and are not communicating with the printer, the cartridge is telling the printer that "I am empty and I need to be replaced", even if it is full of ink. This would apply to all six cartridges.

Mar 07, 2009 | Canon PIXMA iP6700D InkJet Photo Printer

1 Answer

Dell 942 AIO printer cartridge problem


Was your replacement cartridge a new dell product? If it was, the sensor on the prnter should recognize it as new and reset the indicator to full. If, however, the cartridge was refilled, remanufactured, or otherwise an off brand, the ink indicator will show it to be empty. Just ignore and use the printer as normal -- it will print just fine, but you may need to press the select button to get it to start printing the first page.

Aug 26, 2007 | Dell 942 All-In-One InkJet Printer

Not finding what you are looking for?
HP Photosmart 3210 Printer Logo

456 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...