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My laptop is not working

My acer 5920 laptop suddenly stopped working today for no reason.just shut its self down and will not come back on .i plugged in the chareger and it will not even blink to let u know its on charge.i need to know where to send it to for repair,only had it for 2 months

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Could be charger or main part like motherboard.

If you have registered your machine go to this webpage:
https://secure2.tx.acer.com/FixMyAcer3/FixMyAcer.aspx

Enter serial number and it will start the process for sending your unit in for repair.

If have not registered or would rather call try this number:
1-254-298-4696

Definately send it in since it has warranty for 1 year.

Hope this helps!

Posted on Mar 24, 2008

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Acer is a pc world make im sure you could ask then for advice

Posted on Mar 24, 2008

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I have an acer laptop 5920, when I start the machine it goes on to a windows error recovery screen. When I enter launch startup repair, the screen goes blank then returns to display the same error screen.


try to shut down the laptop completely. Remove cables and battery into it. Then press and hold power button for 8 secs. Reinsert the cables and battery back then turn it on. Contact Acer if symptom persist

Oct 14, 2011 | Acer Aspire 5920-6727 Notebook

1 Answer

I'm using acer aspire 5920 ...it having problem once it is turn on it dont shutdown. i seen in some blog .there said update BIOS .i did it. it displays message automatically shutdown . But my friend...


If you show a Blue Screen, you have more problems then it not being able to turn off/shut down?? I would back out the battery so as to stop power from getting to it, AFTER you have it unplugged..then push battery back into to engage, plug the AC cord back into the PC. turn it back on and IF you still show a BLUE screen, you will need a tech to check it further...GOOD LUCK...

Sep 25, 2011 | Acer Aspire 5920 AS5920 Notebook

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Laptop will not switch off untill press switch button of laptop


you have a corrupted software try to format and reinstall it again, most corrupted system comes from improper shut down sometimes during installation your CD or DVD rom is defective although it is reading and seams working fine try to install your system using other rom drive

Sep 18, 2009 | Acer Aspire 5920-6727 Notebook

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Sir, i have bought a acer laptop model aspire 5920 but when i was working on it suddenly it shut down and till now i cannot made it power on can you tell me the problem


Remove the battery and the power adapter, wait 5 minutes, plug in the power adapter and try turning it on, if it doesn't turn on, remove the power adapter, plug in the battery and try starting up again, if it still doesn't work plug in the power adapter, try starting up.

Is the power adapter working? does it have a green led on it that shows that its powered?


Sep 10, 2009 | Acer Aspire 5920 Notebook PC

1 Answer

The exact same thing is happening to mine.


have a computer tech analyze the problem.

Jul 14, 2009 | Acer Aspire 5920-6727 Notebook

2 Answers

Acer aspire 5920 laptop is not shutting down.


Try to shut down it trough it frm shortcuts keys given on laptop or you can even re-install windows (if u hav no important data in tht laptop).

May 07, 2009 | Acer Aspire 5920 Notebook PC

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My acer aspire 5315 will suddenly turn completely off and must be restarted for no apparent reason. Anyone having a similar problem or know how to fix this?


Had a similar problem with my Acer Aspire 5100. I fixed it by removing my fan....cleaning it, then reinstalling. I might suggest taking it to a laptop repair store if your not knowledgeable in replacing a computer fan.

Mar 15, 2009 | Acer Aspire 5610-4648 Notebook

1 Answer

Windows not shutting down


You could try unplugging your laptop and taking the battery out, wait a few minutes put the battery back in, then plug it back in to the wall receptable, if you were working on something you wanted to save when this happend it might not keep any of the information, you should be able to boot it back up normally.

Mar 12, 2009 | Acer Aspire 5920-6727 Notebook

1 Answer

Acer Aspire 7520 turns off and on repeatedly


Mine does this but what I found was that if you hold the power button down for about 10 seconds when you are turning it on, it works.

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