Question about Kenmore 24032\24036 Top Load Washer
The washer still working but the agitator dosn't move forward or backward
If this is a Whirlpool manufactured TOP LOADER (such as your Kenmore), a no spin problem can have several causes. Most commonly, this is caused by either a lid switch malfunction or a broken motor coupling. The following link explains how you can diagnose the problem and repair:
Read through the link provided and let me know if you have any questions. I have included parts sources and instructions on how to replace each part as well.
If this just a simple matter of the agitator not working, but everything else does, you may just have a worn agitator cam assembly, worn agitator dogs, loose agitator bolt, or all of the above. The following link explains what agitator dogs are and how to access them:
Whirlpool manufactured washers use a split agitator design. The top half is known as the "auger, while the lower half is the agitator. Between the two pieces is a cam assembly, with small teflon teeth known as "dogs". There's also an agitator bolt that holds the entire assembly to the center post.
If the auger (top half of the agitator) is slipping, I would suspect the dogs or cam assembly need to be replaced. The part number for the dogs is included in the link I provided. For a little more you can purchase the entire cam assembly which includes the dogs, the cam, the cam seal and thrust bearing.
If the entire agitator appears loose or slipping, check the agitator bolt to ensure it is tight. DO NOT overtighten as this can restrict movement of the agitator or damage it. Tighten until snug.
Replacement parts (if required) can be purchased at any of the following websites:
All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I listed also include helpful exploded view parts diagrams to assist you in locating and properly identifying the parts you need. If you do not wish to order parts on line, use the part numbers from the Sears website and go to your nearest appliance parts retailer. All these parts are commonly sold as part of their in-store inventory.
If you have any questions, please post back and let me know. I hope this is helpful to you.
Posted on Apr 28, 2010
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Posted on Jan 02, 2017
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